Work Engagement - Publications - Faculty & Research

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

would really love to hear this praise is her boss (or other potential customers). In this way, she defines for the appreciative customer how best to reciprocate. 3. Make Contingent Concessions One hallmark of a good working relationship... View Details

Keywords: by Deepak Malhotra

31 Jan 2023
Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

looking for meaning in their work—and are eager for roles offering a higher purpose even if they pay less than traditional positions. When graduates are willing to work for less in jobs they feel are “useful to society,” the labor market... View Details

Keywords: by Rachel Layne

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

Environmental Justice (EJ): working to combat climate change and promote climate resilience and investing in the green economy in a way that creates good, well-paying jobs, with a focus on combatting inequality and the disproportionate... View Details

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

complete an online survey that included questions about the frequency of their networking activity, and how it made them feel. For example, "When I engage in professional networking, I usually feel " was followed by a choice of several... View Details

Keywords: by Carmen Nobel

15 Jun 2021
News

Keeping Hourly Workers Focused on the Stock, Not the Clock

a partner and co-head of private equity in the Americas for KKR. “It also happens to be good business. If you share ownership, you make people feel like they are truly cared for. Employee turnover goes down, absenteeism goes down, employee View Details

Keywords: April White; Management of Companies and Enterprises; Management

Web

Baker Library / Bloomberg Center | About

building was extensively revitalized and expanded in 2003-2005, primarily with funds donated by generous HBS alumni. Special attention was given to updating and enhancing the building’s traditional functions while designing new spaces that encourage interaction and... View Details

28 Oct 2014
First Look

First Look: October 28

investment. Publisher's link: http://www.people.hbs.edu/shanson/ships_qje_2014.pdf Working Papers Bottlenecks, Modules and Dynamic Architectural Capabilities By: Baldwin, Carliss Y. Abstract— Architectural capabilities are an important... View Details

Keywords: Carmen Nobel

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

Edmondson: Leadership will engage people to work together creatively I hope we will come to learn that hiding bad news is never a good idea. That will mean recommitting ourselves to mastering the... View Details

Keywords: by Dina Gerdeman

16 Oct 2015
Blog Post

HBS and the Arts

public school students from all over New York City would meet to discuss one or two works of art from the collection in depth. The conversation was moderated by a wonderful museum educator named Rika Burnham, who had a talent for allowing... View Details

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Since March, Harvard Business School Working Knowledge has posted more than 80 stories and research papers on the topic of COVID-19, most targeted at managers and the new challenges they face. That's a lot of information to digest. To... View Details

Keywords: by Sean Silverthorne

Web

The New Role for Government & NGOs - Institute For Strategy And Competitiveness

& Melinda Gates Foundation, have begun to see the power of working with businesses to create shared value. The Bill & Melinda Gates Foundation, for example, has formed partnerships with leading global corporations to foster agricultural... View Details

02 Oct 2012
First Look

First Look: October 2

strategies leads to better access to finance. We hypothesize that better access to finance can be attributed to a) reduced agency costs due to enhanced stakeholder engagement and b) reduced informational asymmetry due to increased... View Details

Keywords: Sean Silverthorne

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

Professor of Medicine at Harvard Medical School. So, what does the connection between patient outcomes and physician relationships mean for business? It shows how personal connections and trust can improve performance, more so than incentives and rewards. In fact,... View Details

Keywords: by Rachel Layne; Health

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

work becomes a fixture in business. The winner is anyone’s guess, says HBS Professor David Yoffie, who co-wrote the case. “It is a dramatic story,” says Yoffie, the Max and Doris Starr Professor of International Business and... View Details

Keywords: by Lane Lambert; Information Technology; Technology

01 Sep 2021
What Do You Think?

Can We Train for Trust?

legitimacy—that is, whether followers believe the leader has earned their position.” "This work suggests that trust can be engineered, at least at the organizational level." We know how to create a great place to View Details

Keywords: by James Heskett

01 Sep 2023
News

Case Study: The Home Team

of time in which Nester can engage a customer: A prospective buyer tours a house, gets serious about it, and decides to put in an offer—and now they need Nester. To reach more buyers, Kennealey started offering an enterprise package to... View Details

Keywords: Jen McFarland Flint; Real Estate

Web

Business Finance Course Online | HBS Online

potential projects Examine how capital markets work and how they affect your business Develop a financial intuition that will give you the confidence to make effective decisions in your career and life Who Will Benefit Early and... View Details

07 Jul 2023
Blog Post

Harvard Innovation Labs: Where Passion and Purpose Meet

leading university is also beneficial, he notes: “We take the strengths of each Harvard school and help create a whole that’s greater than the sum of the parts by providing opportunities for founders to meet joiners and those from other disciplines and schools View Details

26 Jan 2022
News

Making Peace with Anger

push them really hard. And then, in the process of this work, it changed the way you approached that group. So let’s take that example and talk about how that illustrates the value of the work that you were doing around anger management.... View Details

Web

For Recruiters - Health Care

benefit from the work performed, as well as from the opportunity to engage with students who might be a fit for your organization. Independent projects are only relevant to students at the beginning of each... View Details

Publications