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  • All HBS Web  (3,255)
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    • News  (812)
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    • Multimedia  (16)
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  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

been helping eBay gather evidence for months. "eBay asked me to catch anyone I could," Edelman says. "From litigation documents, it's now known that I caught them." “I looked at the diversity of views and wondered, who has it right?” Edelman's View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

structure may affect borrowing costs. Corporate legal structure refers to the legal fragmentation of a firm into multiple, separately incorporated entities. This fragmentation is bound to be a factor when lenders determine the pricing of debt and View Details
Keywords: Dina Gerdeman
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

an electronic version of a patient questionnaire that had been designed and vetted by a group of subspecialty experts. We integrated that survey into our EHR. To assess the effects of our new EHR system and the new process flow for... View Details
Keywords: Dina Gerdeman
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

(forthcoming) Abstract Researchers have documented many cases in which individuals rationalize their regrettable actions. Four experiments examine situations in which participants go beyond merely explaining away their misconduct to... View Details
Keywords: Sean Silverthorne
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

enterprises seem incapable of transformative innovation, it is due to how we design and manage them, rather than anything inherent in their scale. In fact, Creative Construction argues, if used properly, scale can be an asset, rather than... View Details
Keywords: Dina Gerdeman
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

when it was followed by a negative consequence. In addition, they judged the behavior as more blameworthy and to be punished more harshly. Participants' ethical judgments mediated their judgments of both blame and punishment. The results of the second View Details
Keywords: Martha Lagace
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

1933-1945; the Federal Republic (West Germany) or German Democratic Republic (East Germany) 1945-1989. In terms of political or economic history, these divisions make a lot of sense, but in terms of individuals' experiences or business... View Details
Keywords: by Sean Silverthorne
  • 14 Nov 2007
  • Research & Ideas

Growing CEOs from the Inside

leadership, to draw on his 40 years of research and teaching experience at Harvard Business School to discuss the issues surrounding CEO succession. Sean Silverthorne: What's wrong with the way most companies today pick CEOs? Joseph... View Details
Keywords: by Sean Silverthorne; Employment
  • 13 Jan 2015
  • First Look

First Look: January 13

http://www.hbs.edu/faculty/Publication%20Files/15-007_e181fd00-4426-4db8-8f70-89b1b5054a8f.pdf January 2015 Routledge Handbook of Immigration and Refugee Studies International Migration and Innovation: Insights from the U.S. Experience... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2001
  • Research & Ideas

RealNetworks, CNET, and Judo Strategy

"what's most important is the strategy and how it's executed. The people who concentrate on creating a true quality experience for users and advertisers will be successful." View Details
Keywords: by Jim Aisner
  • 14 Jun 2011
  • First Look

First Look: June 14

always want to hear that a person is struggling, nor do they necessarily reward risk taking, even though they might pay lip service to innovative initiative. The authors outline several steps that individuals can take to shake off fear and paralysis, including looking... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

them. Our approach can also help retailers design discounts that better serve their objectives. Q: You recommend that retailers disallow the purchase of multiple discount vouchers from a single customer, or else run the risk that the... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

something that already works [e.g. credit and debit cards], something that doesn't complain when it gets wet in the rain, something that doesn't complain when I launder my pants?" Especially, he adds, when those cards give users and... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

on the process and methods that lead to better understand user needs and to foster creativity, and much of the business and design press focus on the role played by designers... View Details
Keywords: Martha Lagace
  • 11 Oct 2016
  • First Look

October 11, 2016

shed light on the effectiveness of paid search, we design and analyze a large-scale field experiment on the review platform Yelp.com. The experiment consists of roughly 18,000... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2012
  • Research & Ideas

Digital Technology’s Profound Game Change for Marketers

are becoming the rock stars of customer engagement—employing algorithms and analytics along with artistic creativity to win market share. In much the way Apple disrupted the music and phone industries with smart industrial design and... View Details
Keywords: by Jeffrey Bussgang; Advertising; Technology
  • 2012
  • Chapter

Structuring Consulting Firms

By: Tim Morris, Heidi K. Gardner and N. Anand
This chapter presents a model of the way in which consulting and other professional-service firms organize themselves and grow. We will argue that the fundamental structural-design challenge for consulting firms, like other professional firms, is to adapt appropriately... View Details
Keywords: Experience and Expertise; Management Practices and Processes; Demand and Consumers; Service Operations; Organizational Design; Organizational Structure; Projects; Groups and Teams; Consulting Industry; Service Industry
Citation
Related
Morris, Tim, Heidi K. Gardner, and N. Anand. "Structuring Consulting Firms." In The Oxford Handbook of Management Consulting, edited by Matthias Kipping and Timothy Clark. Oxford University Press, 2012.
  • 07 Apr 2015
  • First Look

First Look: April 7

the lab and into the field, analyzing companies' sales and pay data, and conducting experiments involving actual salespeople. The findings from this new wave of research support some current compensation practices but call others into... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

Leader(ship) Development Harvard Business School Note 408-064 Designed for use in the first year of an MBA program, can be included within a core course on leadership or used more broadly to orient students to their upcoming View Details
Keywords: Martha Lagace
  • 13 Nov 2000
  • Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

product-improvement process and evaluate a new item's potential in the marketplace. Boeing has used learning from experience to smooth out difficulties facing its new development projects. For example, a high-level employee group that had... View Details
Keywords: by Laurie Joan Aron
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