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- All HBS Web
(2,258)
- People (4)
- News (660)
- Research (1,179)
- Events (2)
- Multimedia (52)
- Faculty Publications (660)
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- 19 Oct 2009
- Research & Ideas
Why Are Web Sites So Confusing?
recommendation systems to suggest to each individual user products or content which might interest him/her, as inferred from their past behavior or the behavior of users with similar profiles. How much should you trust those... View Details
Keywords: by Andrei Hagiu & Bruno Jullien
- May 2024
- Case
HarvEast
By: Jeremy Friedman and Natalie Kindred
In late 2023, Dmitry Skornyakov, CEO of Ukrainian agribusiness HarvEast, was navigating the turmoil caused by Russia’s invasion of Ukraine that began in 2014 and escalated into full-scale war in February 2022. Before the full-scale invasion, HarvEast managed 127,000... View Details
Keywords: Goods and Commodities; Natural Resources; Food; Problems and Challenges; Adaptation; Innovation and Management; Crisis Management; Logistics; Supply Chain; Risk and Uncertainty; Loss; Trust; Human Needs; War; Agriculture and Agribusiness Industry; Chile; South America; Latin America; Ukraine
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
- 19 Jul 2004
- Research & Ideas
Why Innovations Sit on the Shelf
employees had legitimate concerns about the project that they never felt free to voice. Some managers err in the opposite direction. They don't advocate at all, opting instead to simply inquire. So they assemble a large team of trusted... View Details
- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
United States, which really is a different kind of country, needed these people. Hamilton couldn't have done what he did anywhere else. He arrives in 1772, and 18 years later, he's running the country. The reason he's able to do that is the View Details
- 13 Feb 2017
- Research & Ideas
Paid Search Ads Pay Off for Lesser-Known Restaurants
packages based on Yelp’s guidelines: They were in good standing with a certain number of trusted reviews, solid ratings, and complete business listing information, including photos. Starting with a total pool of 18,295 businesses, the... View Details
- 09 Feb 2004
- Research & Ideas
Got a New Strategy? Now Make it Happen
organizations are rarely spontaneous. The conversation has to allow employees to be honest without risking their jobs. In most of the companies we've studied, managers talked about strategic problems with one or two people they trusted... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
- 17 Nov 2014
- Lessons from the Classroom
Managing the Family Business: Are Optimists or Pessimists Better Leaders?
"targeted negative feedback" from a trusted authority. Pointing out what has gone wrong or what's less than perfect will motivate the pessimist to innovate products, improve plans, and solve problems. For this reason, pessimists... View Details
- 05 Dec 2012
- What Do You Think?
Should Managers Bother Listening to Predictions?
that we have invested in significantly to understand deeply I'll trust our predictions. And I'll trust the prediction more if it's (from) someone who has an unbiased 3rd party interest in the outcome."... View Details
Keywords: by James Heskett
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
and the present. (The comparable figures for India are $330 and $2,104). Nonetheless, likely negative outcomes range from poor quality construction and growing work-related accidents to the remarkably low level of personal trust seen in... View Details
Keywords: by Sean Silverthorne
- 27 Dec 2010
- Research & Ideas
HBS Faculty on 2010’s Biggest Business Developments
phenomenon is enabling business leaders to regain the trust and credibility they have lost over the last ten years. That's why social networking is the most important business development of the year. William A. Sahlman, Dimitri V.... View Details
Keywords: by Staff
- 10 Feb 2009
- First Look
First Look: February 10, 2009
referred to the emirate as "the richest city in the world." Yet Al Mubarak, trusted advisor to the crown prince Mohamed bin Zayed Al Nahayan, and Mubadala were charged with transforming the economy of the emirate. Many were... View Details
Keywords: Martha Lagace
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
business performance. Even with these advances, marketers still do a surprisingly poor job of marketing Marketing. They do not appreciate, let alone articulate, the economic and social benefits of marketing. Marketplace exchanges are based on mutual View Details
- 28 Oct 2008
- First Look
First Look: October 28, 2008
Review 86, no. 10 (October 2008) Abstract In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way... View Details
Keywords: Martha Lagace
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
taking the calls of people asking, “Where can we send help?” The answer, in most US places affected by tragedy, was a local foundation. Best practices was to have an established, trusted organization collect donations and administer the... View Details
Keywords: by Martha Lagace
- October 2023 (Revised April 2024)
- Case
Accounting Red Flags or Red Herrings at Catalent? (A)
By: Joseph Pacelli, ZeSean Ali and Tom Quinn
Fund manager Janet Curie asked for a recommendation about the pharmaceutical company Catalent. The company seemed like a solid investment. However, a pair of research reports issued over the previous two months complicated this narrative. GlassHouse Research, a short... View Details
Keywords: Accounting Audits; Budgets and Budgeting; Earnings Management; Cost Accounting; Fair Value Accounting; Revenue Recognition; Integrated Corporate Reporting; Fairness; Moral Sensibility; Values and Beliefs; Government Legislation; Conflict of Interests; Announcements; Blogs; Debates; Investment; Trust; Business and Shareholder Relations; Pharmaceutical Industry; Accounting Industry; United States
Pacelli, Joseph, ZeSean Ali, and Tom Quinn. "Accounting Red Flags or Red Herrings at Catalent? (A)." Harvard Business School Case 124-024, October 2023. (Revised April 2024.)
- 29 May 2008
- Research & Ideas
Global Change in the Built Environment
estate investment trusts (REITs) are now in countries all over the world with total capitalization five times more than only five years ago. Whether real estate lends itself to being corporatized without losing its entrepreneurial spirit... View Details
- 30 Jun 2008
- Research & Ideas
Rethinking Retirement Planning
would be offered through their 401(k). "They didn't see anything wrong with it," Merton says. "They just didn't believe it could be that good until it had their employer's seal of approval. Most people trust their employer... View Details
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
to understand the mission takes time, patience, and without a doubt repetition. At times employees need to hear the goals spelled out several times before they sink in. "You need to be a broken record," advised Conant. Leaders also need to build an atmosphere of View Details
Keywords: by Dina Gerdeman
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
across industries, traditional understandings and loyalties between employers and employees are breaking down. Coupled with a growing race to the bottom in wages and benefits, this workplace erosion of trust could negatively affect... View Details