Publications

December 2018
Teaching Note

Autonomous Vehicles: The Rubber Hits the Road…but When?

By: William Kerr and James Palano

The autonomous vehicles have enormous implications for business and society. But, despite the headline-laden attention paid to the technology, there remain more questions than answers. Students will learn about the complex industry and have explicit discussions about... View Details

Keywords: Technology Management; Artificial Intelligence; General Management; Robotics; Technological Innovation; Transportation; Disruption; Information Technology; Management; Decision Making; AI and Machine Learning; Auto Industry; Technology Industry

01 Sep 2006
News

Sorry, We’re All Out of Chilean Sea Bass

sailor. What attracts you to the sea and sea stories? The sea is a faraway place, and I think when people read, they in some sense want to be transported from their normal lives. And writing about things that happen in faraway oceans... View Details

Keywords: Lewis I. Rice; Fishing, Hunting and Trapping; Agriculture

13 May 2020
Blog Post

Crisis Leadership with Nikhil Patel: The Critical Importance of Trust

Two weeks into his Leadership Fellows position with the Detroit’s Office of the Mayor, Nikhil Patel (MBA 2019) was summoned by the Mayor for a car ride. Among Patel’s mandates – which included economic development, housing, and View Details

Keywords: Nonprofit / Government; Social Enterprise

13 Feb 2020
Blog Post

Know Your Audience – Recruiting HBS Students for Manufacturing

responsibilities” said Renee. Kristen echoed this point and emphasized that “time to actual ownership matters.” For other subsectors of manufacturing including transportation & logistics, airlines, and aerospace & defense,... View Details

Keywords: Manufacturing

2011
Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber

Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details

Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry

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10 Dec 2014
News

Making Sense of Uber’s $40 Billion Valuation

Keywords: valuation; livery services; disruptive innovation; financial markets; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation

01 Jun 2004
News

Massport, Back on Course

Craig P. Coy, 54, spent twenty years in the U.S. Coast Guard as an officer and helicopter pilot. He served as a White House Fellow and counterterrorism adviser during the Reagan administration. Prior to Massport, Coy was president and CEO of a Massachusetts company... View Details

Keywords: Roger Thompson; Massport; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation

01 Dec 2010
News

Rent Out Your Ride

CLARK: A bright idea for utilizing untold idle capacity, America’s privately owned autos. It’s estimated that a privately owned midsize car costs about $8,000 a year to own and operate. In cities, it also spends most of its time parked and unused. As an HBS student... View Details

Keywords: car sharing; Transit and Ground Passenger Transportation; Transit and Ground Passenger Transportation

12 Nov 2021
Op-Ed

Can Our Parenting Struggles Make Us Better Leaders?

I’m not just a professor and business consultant; I’m also a parent to two kids. As I’ve often mused, the challenges leaders face at home and at work aren’t necessarily all that different. In particular, both contexts leave leaders struggling between their desire to... View Details

Keywords: by Ranjay Gulati; Air Transportation

October 2007 (Revised March 2008)
Supplement

The Hertz Corporation (A) courseware

By: Timothy A. Luehrman

Keywords: Education; Transportation Industry

July 2007 (Revised March 2010)
Case

Note on the Bus Industry

By: Ramon Casadesus-Masanell and Jordan Mitchell

Supplements the "Irizar in 2005" case. Briefly documents key points in the motor coach industry such as market size, categories of buses, reasons for purchasing, and the basis for competition amongst motor coach manufacturers. View Details

Keywords: Markets; Production; Strategy; Competition; Transportation Industry

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July 2007 (Revised April 2008)
Teaching Note

Zipcar: Influencing Customer Behavior (TN)

By: Frances X. Frei

Keywords: Customers; Behavior; Transportation Industry

November 2004
Article

Contractibility and Asset Ownership: On-Board Computers and Governance in US Trucking

By: George P. Baker and Thomas Hubbard

Keywords: Assets; Ownership; Technology; Governance; Contracts; Transportation Industry; United States

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April 1994 (Revised December 1994)
Case

Vancom Transportation, Inc. (A)

Describes the history and evolution of a school/public bus transit company that has grown rapidly and successfully by gradually pushing responsibility and trust as far down the organizational ladder as possible. A real test comes however, in two major labor relations... View Details

Keywords: Employee Relationship Management; Business Strategy; Labor and Management Relations; Transportation Industry

August 1997 (Revised October 1997)
Case

TNT Limited's Logistics Services in Asia (B): PT TNT Logistik Indonesia

By: Michael Y. Yoshino and Carin-Isabel Knoop

Supplements the (A) case. View Details

Keywords: Transportation Industry; Asia; China; Thailand; Indonesia

October 1991 (Revised August 1993)
Case

Acid Rain: Burlington Northern, Inc. (A)

By: Forest L. Reinhardt

Burlington Northern (BN) hauls low-sulfur coal from the northern Great Plains to electric utilities in the Midwest. Acid rain legislation may affect the geographic scope of BN's markets. Railroad managers need to assess the economic effects of acid rain controls and... View Details

Keywords: Rail Transportation; Environmental Sustainability; Development Economics; Government Legislation; Natural Environment; Policy; Metals and Minerals; Industry Growth; Industry Structures; Rail Industry; United States