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Show Results For
- All HBS Web
(3,475)
- People (14)
- News (919)
- Research (1,561)
- Events (18)
- Multimedia (47)
- Faculty Publications (958)
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- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
launched Slack in 2014 as a work-team communications tool he hoped would be an “email killer,” as he put it. Slack made it easy for new customers to use, with a three-click signup and a bot driven by artificial intelligence that guided... View Details
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
fence-sitters. It’s important to know who’s who. First, determine who holds the power tools you need—the resources, information or expertise, and support or legitimacy, and then persuade them to invest in the effort. They will also be... View Details
Keywords: by Sean Silverthorne
- 26 Mar 2013
- Working Paper Summaries
How Elastic Are Preferences for Redistribution? Evidence from Randomized Survey Experiments
- 26 Sep 2011
- HBS Case
HBS Cases: Lady Gaga
star might fade without a tour to guide it. "This became a crucial bet on the development of the artist Lady Gaga," Elberse says. The decision was vital because concerts are not only a great publicity tool for recorded music,... View Details
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
functions. In this regard, it has two roles. First, it provides support to operating units to ensure they have the tools required to support the corporate strategy. Second, it ensures that strategy informs the work of the key functional... View Details
Keywords: by Martha Lagace
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- 28 Jun 2004
- Research & Ideas
How to Avoid a Price Increase
consumers would learn about the elusive effect of mail-in rebates over time, but they don't seem to. The result is a promotional tool that drives demand, yet results in limited payouts. View Details
Keywords: by Manda Salls
- 18 Aug 2008
- Research & Ideas
How Disruptive Innovation Changes Education
which customers exchange with each other. For example, telecommunications is a user network because we send information to you, and you send it to us. In education, this will mean that the tools of the software platform will make it so... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
their appreciation and communicate all the benefits that can be provided,” Vareleas adds. Experts argue that where a town hall format is used, executives should always be on camera. Final thoughts No matter which tools a firm uses to... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- 05 Dec 2013
- Working Paper Summaries
Heterogeneous Technology Diffusion and Ricardian Trade Patterns
Keywords: by William R. Kerr
- January 2014 (Revised April 2025)
- Supplement
The PGA Tour (C)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (C)." Harvard Business School Supplement 714-444, January 2014. (Revised April 2025.)
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
tend to violate less on the hygiene issues mentioned in reviews, suggesting that restaurants may indeed take reviews into account when cleaning up. Farronato believes digital tools could streamline the inspection process, which is costly... View Details
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
rituals are one underutilized tool for enhancing people's emotional experiences," Norton says. "And our research shows that when people do spend money on rituals, especially with their partners, they consider it both money and time... View Details
Keywords: by Dina Gerdeman
- January 2014 (Revised April 2025)
- Supplement
The PGA Tour (F)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (F)." Harvard Business School Supplement 714-447, January 2014. (Revised April 2025.)
- January 2014 (Revised April 2025)
- Supplement
The PGA Tour (E)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (E)." Harvard Business School Supplement 714-446, January 2014. (Revised April 2025.)
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
management." The principal tool for managing this relationship is the contract, which can be written to include "transaction compliance measurement, milestone and obligation monitoring, rebate and charge-back management, and... View Details
Keywords: by David Stauffer
- 02 Aug 2021
- Research & Ideas
What If Closing the Wage Gap Means Everyone Earns Less?
It’s a sticky but common dilemma for managers: A valued employee finds out that a coworker earns more, gets upset, and demands a raise. If gender or race figure into the wage gap, tensions can escalate fast. Companies, including Whole Foods, Starbucks, and the social... View Details
Keywords: by Avery Forman
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
improvement, the research shows how powerful a tool grouping people deliberately, even if temporary, can be for managers. In other research, Valentine studied four other hospitals that implemented team scaffolds in their emergency... View Details