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Show Results For
- All HBS Web
(1,100)
- People (3)
- News (231)
- Research (736)
- Events (6)
- Multimedia (9)
- Faculty Publications (407)
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
associations, impressions and reputations that people have of a certain place can have a big impact in a number of areas—from tourism, to exports, to drawing talent, to securing foreign investment, to public diplomacy, and to political... View Details
Keywords: Dina Gerdeman
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
help mold enterprise mission, vision, value, and character; and with building enterprise reputation through stakeholder engagement. As a part of the "C-Suite," the CCO must understand not only the psychology and sociology of the... View Details
Keywords: Sean Silverthorne
- 04 Jun 2013
- First Look
First Look: June 4
Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of... View Details
Keywords: Sean Silverthorne
- 30 Mar 2010
- First Look
First Look: March 30
important factors in the tax practices of portfolio firms. We infer that PE firms view tax planning as an additional source of economic value in their portfolio firms, where the benefits outweigh any potential reputational costs... View Details
Keywords: Sean Silverthorne
- 18 Feb 2009
- First Look
First Look: February 18, 2009
Working PapersDeterring Online Advertising Fraud Through Optimal Payment in Arrears (revised) Author:Benjamin Edelman Abstract Online advertisers face substantial difficulty in selecting and supervising small advertising partners. Fraud can be well-hidden, and... View Details
Keywords: Martha Lagace
- 15 Dec 2024
- News
Alumni and Faculty Books
Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
In an interview in last December's Bulletin Dean Kim B. Clark talked of launching "a profound transformation around information technology (IT)," an initiative that would earn for the School an unequaled reputation for intelligent,... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 15 Mar 2016
- First Look
March 15, 2016
success had been achieved by cross-industry expansion within China, but since 2008, it had increasingly looked to expand globally. The HNA Group in general and Hainan Airlines in particular were recognized for their quality of service within China. However, this high... View Details
- 15 Jul 2008
- First Look
First Look: July 15, 2008
results stem from the professional ownership, tighter monitoring, and reputational considerations exhibited by PE sponsors. Download the paper from SSRN.com ($5): http://papers.nber.org/papers/w14085 PublicationsPublic Action for Public... View Details
Keywords: Martha Lagace
- 03 Nov 2015
- First Look
November 3, 2015
of goods or services. We view the primary function of these markets as making it easy for buyers to find sellers and engage in convenient, trustworthy transactions. We discuss elements of market design that make this possible, including search and matching algorithms,... View Details
Keywords: Sean Silverthorne
- 18 Mar 2014
- First Look
First Look: March 18
conduct was valued, manage reputation risks by meeting customers and demonstrating the Mahindra Group's commitment, and restore faith within customers through newfound business models of delivery and engagements. As Nayyar reflected on... View Details
Keywords: Sean Silverthorne
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
system. Best practices include: Pay as well as competitors. There can be exceptions; the need to acquire applies to intangibles as well. Organizations with good reputations may be able to attract talent at a discount; the reverse may be... View Details
Keywords: All Industries
- 08 Dec 2020
- Blog Post
Keep Your Weary Workers Engaged
system. Best practices include: Pay as well as competitors. There can be exceptions; the need to acquire applies to intangibles as well. Organizations with good reputations may be able to attract talent at a discount; the reverse may be... View Details
- 29 Apr 2022
- News
Clean Slate
but as long as India didn’t get it and open defecation was still a given in India, and people didn't even own toilets, what do you expect?” So I knew that it was something that was not giving the country the need to do the right thing, but was also giving the country a... View Details
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
- 14 Feb 2012
- First Look
First Look: February 14
Flexible online reputation systems can collect and share information with ease, but Airbnb must decide which information guests and hosts should have to provide and how much flexibility each should have in selecting who to do business... View Details
Keywords: Carmen Nobel
- 17 Jun 2014
- First Look
First Look: June 17
the firm. This case explores the reactions of the executives at the bank, over the short- and medium-term, to public accusations and scrutiny and whether the implemented solutions devised by the BSC are sustainable. It details the themes of individual and collective... View Details
Keywords: Sean Silverthorne
- March 2023 (Revised June 2023)
- Teaching Note
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
- 04 Apr 2017
- First Look
First Look at New Research, April 4
https://cb.hbsp.harvard.edu/cbmp/product/817081-PDF-ENG Harvard Business School Case 516-051 Unigrains Unigrains is a French agribusiness-focused private equity firm that has provided specialized financing to France's agribusiness sector for decades and, as a result,... View Details
Keywords: Sean Silverthorne
- 13 Dec 2017
- News
Skydeck Live: What Really Motivates American Voters?
sad state of affairs when we business people have a reputation for being really good at the hard core stuff and not great at the soft stuff. I also think it says that we should all be aware of the fact that Donald Trump has had a... View Details