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Show Results For
- All HBS Web
(4,485)
- People (11)
- News (1,028)
- Research (2,745)
- Events (24)
- Multimedia (59)
- Faculty Publications (1,617)
- Web
Buy Now, Pay Later: Credit and Information Technology
as Xerox. D&B was also an early adopter of information technology when it came to computers. Innovations that were first seen primarily as a means of reducing costs would go on to expand the quality and... View Details
- 01 Dec 2001
- News
Reaching Out
of the summer, Weenick recalls, one of HLW's program directors gradually began to use some of the "business-y" vocabulary she had introduced concerning issues of quality and efficiency. "It was instructive... View Details
- 24 Oct 2023
- HBS Case
From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World
What makes a leader great? A dose of luck, for sure. But specific leadership traits mark extraordinary individuals time and time again and help elevate the standouts from the vast middle. That’s the... View Details
Keywords: by Avery Forman
- 02 Jun 2010
- What Do You Think?
How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?
The questions are: If your organization's performance (operating income) = 100%, roughly what percentage is accounted for by the quality of the organization's strategy (clients we target; products, services View Details
Keywords: by Jim Heskett
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
Business School Case 817-088 Hygeia Group: Delivering Quality Care in Nigeria Fola Laoye is the Group Managing Director of Hygeia Group, a Nigerian healthcare insurer and provider, View Details
Keywords: Sean Silverthorne
- 28 May 2019
- Research & Ideas
Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets
financial reporting quality has fallen in places where it has become harder to sue. The rulings of Tellabs and Janus have made it easier for auditors to argue, “We didn’t know the company lied to us.” How do... View Details
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of operational and financial issues, including variable food quality View Details
Keywords: Sean Silverthorne
- September 2012 (Revised September 2015)
- Case
Doing Business in China
By: Felix Oberholzer-Gee, Michael Shih-ta Chen, Nancy Dai and G.A. Donovan
This case examines the challenges and opportunities of doing business in China. It highlights China's remarkable economic transformation in the decades leading up to 2012 in the context of its history, culture, and politics. The case summarizes the main obstacles faced... View Details
- Web
Leading Change and Organizational Renewal | HBS Online
feedback Free E-Book How to Become a More Effective Leader Learn about the difference between leadership and management, uncover the qualities and skills that characterize an... View Details
- Web
VBHCD Initiative - Institute For Strategy And Competitiveness
Value-Based Health Care Delivery Read more about Measuring Costs Action Research The Harvard Business School VBHCD team helps provider sites: Implement time-driven activity-based costing (TDABC) to measure costs over the full care cycle, View Details
- 18 Sep 2007
- Research & Ideas
How Brand China Can Succeed
investors grows apace, there is just not enough preexisting brand equity among the world's consumers to inoculate Brand China against the current tide of negative publicity. What should China do? First, the central government must ensure that manufacturing View Details
Keywords: by John Quelch
- Web
Research in Black and White | Baker Library
experience. He liked the fact that his students had little to unlearn.” (4) William McCune, who started as a quality control officer and later became chairman of Polaroid, wrote, “So many extraordinary... View Details
- 20 Jun 2017
- First Look
First Look at New Research and Ideas, June 20
working to address supply through efforts to improve the quality of health care facilities through education and through a micro-lending program. At the same time, they are working to address demand through... View Details
Keywords: Sean Silverthorne
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
important if the no-action side wins. Grassroots support for actions that benefit cities and regions will help creative local leaders move forward even when national or state policies are unfavorable. 2. View Details
Keywords: by Rachel Layne
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
trends. Survey data, data from the Small Business Administration, and anecdotal information exist, but these are blunt tools, offering a limited snapshot of supply and demand, often with years of delay. Lack... View Details
- Article
Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident
By: Arnold M. Howitt, Dutch Leonard and David W. Giles
Leadership in emergencies is a crucial element of becoming a high-performing Coast Guard officer. In this article, we argue that emergency leadership is not a single skill or uniform set of organizational competences. Instead, we identify a spectrum of emergency... View Details
Howitt, Arnold M., Dutch Leonard, and David W. Giles. "Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident." Special Issue on Game Changers: Turning the Tide on Maritime Challenges. Proceedings of the Marine Safety & Security Council, the Coast Guard Journal of Safety at Sea 74, no. 2 (May–December 2017): 108–115.
- June 2014
- Article
Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations
By: Melissa A. Valentine, S. Barsade, Amy C. Edmondson, A. Gal and R. Rhodes
Context: Physicians can demonstrate mastery of the knowledge that supports continued clinical competence by passing a Maintenance of Certification exam. Exam performance depends on professional learning and development, which may be enhanced by informal routine... View Details
Keywords: Training; Health Care and Treatment; Performance; Social and Collaborative Networks; Learning; Health Industry
Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes. "Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations." JAMA Surgery 149, no. 6 (June 2014): 597–603.
- 29 Sep 2015
- Research & Ideas
Work 3.0: Redefining Jobs and Companies in the Uber Age
affords them greater control over service quality and customer experience, in return for which they accept the added costs of being employers. Hornet's nest The decision by some marketplaces-for-services to... View Details
- 2010
- Working Paper
Beyond Agency Theory: The Hidden and Heretofore Inaccessible Power of Integrity (PDF file of Keynote Slides)
By: Michael C. Jensen and Werner Erhard
There is far too much concern today about the conflicts of interest between people; for example, conflicts of interest between agents and owners—historically a favorite topic of Jensen—and not enough attention paid to the damage caused by an individual's conflict of... View Details
- 2012
- Chapter
An Assessment of How Urban Crime and Victimization Affects Life Satisfaction
By: Carlos Medina and Jorge Tamayo
We use data for Medellín, Colombia, to assess the effect of the homicide rate, individual’s perception of security in their neighborhood of residence, and of the effect of their having been victimized, on life satisfaction. We find a negative effect of the homicide... View Details
Medina, Carlos, and Jorge Tamayo. "An Assessment of How Urban Crime and Victimization Affects Life Satisfaction." In Subjective Well-Being and Security. No. 46, edited by Dave Webb and Eduardo Wills-Herrera, 91–147. Social Indicators Research Series. Dordrecht ; New York: Springer, 2012.