Place Making - Publications - Faculty & Research

17 Sep 2024
Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

tenure from 2011 to 2013 at JCPenney, where messages from top executives were so murky, the retail company was described as a place where “communication goes to die,” the researchers write, leading to rumors and distrust within the firm.... View Details

Keywords: by Ami Albernaz

07 Jun 2017
Research & Ideas

How an African History Scholar Became a Modern Righter of Wrongs

it’s someone in the History Department trying to make sense of the past, or somebody trying to do customer research on widgets in South Africa.” One of the key components of the FIELD course is contextual intelligence—the ability to apply... View Details

Keywords: by Carmen Nobel

26 Feb 2007
Research & Ideas

The Power of the Noncompete Clause

company in Boston, I was recruited by another speech recognition firm in Silicon Valley. At first I thought I wouldn't be able to take the job given the noncompete agreement I had signed in Boston, but I was nonetheless able to make the... View Details

Keywords: by Martha Lagace

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

cases that makes them so enduring?" Saki, Sizzle, Sayonara Case: Benihana of Tokyo Written: 1972 Copies Sold: 269,584 Touring the United States in 1959 with his Japanese university wrestling team, twenty-year-old Hiroaki... View Details

Keywords: by Garry Emmons

25 Feb 2002
Research & Ideas

The Country Effect: Does Location Matter?

loyalty, tradition and internal maintenance, are the monkeys. Organizations frequently show aspects of different cultures, making for dragons. Competitive and entrepreneurial firms consistently perform better than do more bureaucratic and... View Details

Keywords: by Sean Silverthorne

27 Dec 2010
Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

networks is to middle managers, who may become obsolete when layers of managers are no longer needed to convey messages up and down the organization.” A year ago many people poked fun at Facebook as a place where kids shared their latest... View Details

Keywords: by Staff

10 Nov 2008
Research Event

Social Media Leads the Future of Technology

capital—anywhere from $10,000 to $50,000—yet get to scale quickly and build new applications on the Web. Sleeping By The Cell Phone Just as technology is influencing society, society is increasingly making demands on technology, said Sue... View Details

Keywords: by Martha Lagace

25 Aug 2003
Research & Ideas

Studying Japan from the Inside

of having cases written about them? How do you work with reluctance or hesitation? A: Most Japanese companies I contacted to ask for cooperation to develop cases have been quite cooperative. I believe that the high academic standards of our faculty and the reputation... View Details

Keywords: by Cynthia Churchwell

08 Jul 2024
Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

place in the actions underneath. “Today, it is fair to say that Chrome is both: an application capable of running on most operating systems, and an operating system that runs the Chrome suite of software and extensions when it is... View Details

Keywords: by Ben Rand; Technology; Information Technology

01 Jul 2008
First Look

First Look: July 1, 2008

from within the organization and from without and summarizes the strategic issues facing Allstate in early 2007. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=708485 ATH MicroTechnologies, Inc. (A): View Details

Keywords: Martha Lagace

24 Jan 2017
First Look

First Look at New Research: January 24, 2017

selected through exit early in their careers, made time allocation decisions such as delayed marriage, and tended to migrate to places that were conducive to innovation. Father's income was positively correlated with becoming an inventor,... View Details

Keywords: Sean Silverthorne

14 Sep 2007
Research & Ideas

How to Profit from Scarcity

the right place at the right price. Coca-Cola's mantra always has been to be within an arm's reach of desire. To be out of stock is to lose a sale or, worse, to lose a sale to a competitor. But marketers also understand that, by using the... View Details

Keywords: by John Quelch; Consumer Products; Advertising

15 Mar 2021
Office Hours

Readers Ask: What's the Next 'Big Thing' in Finance?

[technologies]. Keep your eye on how every firm, from Nordstrom to Intel, integrates these into their processes. Keep your ear to the ground and your eyes open on fintech, and that’ll give you a good direction on the future of finance. Question: Is it a good idea to... View Details

Keywords: by Kristen Senz; Financial Services

16 Mar 2003
Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

make HBS a vibrant, innovative, principled place, a place that our alumni will be proud of, and a place that will earn the trust and the respect of the society we serve. That's... View Details

Keywords: by Kim B. Clark

04 Apr 2011
Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

goods far more than on good services, he said. He illustrated this point with a list of billionaires in various industries. Health-care billionaires, like the heirs to the Stryker fortune, generally make their money from unique products.... View Details

Keywords: by Carmen Nobel; Health

22 Aug 2007
Research & Ideas

The Hedge Fund as Activist

performance, most investors have found it easier to vote "with their feet" by selling shares, rather than making formal complaints. Large shareholders, however, have stronger incentives to monitor management. The conventional... View Details

Keywords: by Robin Greenwood; Financial Services

11 Dec 2006
Research & Ideas

Fixing Price Tag Confusion

rental charge and a charge for the remote. Do partitioned prices help the consumer make an informed decision or just add to his or her confusion? Do partitioned prices increase demand? Is an online grocer better off presenting a customer... View Details

Keywords: by Sean Silverthorne; Retail

23 Feb 2015
Research & Ideas

How to Break the Expert’s Curse

Unfortunately, though, experts frequently make lousy teachers. Experts are sometimes so steeped in expertise that they don't remember what it was like to be a newbie—in terms of both how much they knew and how they felt back then. The... View Details

Keywords: by Carmen Nobel; Education

18 May 2009
Research & Ideas

The Unseen Link Between Savings and National Growth

It is commonly accepted in economic circles that a country can grow faster by making key investments in sectors such as technology and in R&D and human or physical capital. But can a country also grow by saving more? A recent working... View Details

Keywords: by Sarah Jane Gilbert

23 Mar 2003
Research & Ideas

Globalization: Little Impact on the Continent

Fund, said, "What I do today is based on the premise that globalization will take place in Africa." Ndiaye said he believes that globalization has generated a discipline among many governments and businesses in Africa that was... View Details

Keywords: by Julie Jette

Publications