• 31 Oct 2023
• Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

disconnect between a company’s stated argument for diversity and the psychological reality of decision-making. “Your employees, future employees, customers and investors are watching.” As some CEOs weigh the future of their company’s DEI efforts amid recent legal... View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

• 07 Aug 2012
• First Look

First Look: August 7

  PublicationsChange Agents, Networks, and Institutions: A Contingency Theory of Organizational Change Authors:Julie Battilana and Tiziana Casciaro Publication:Academy of Management Journal 55, no. 2 (April 2012) Abstract We develop a... View Details

Keywords: Sean Silverthorne

• 13 Sep 2006
• Op-Ed

Rising CEO Pay: What Directors Should Do

long-term trend has been for CEO pay to rise along with the pay for other senior executives, and it is now twice as much as that of CEOs in major European countries, according to Towers Perrin, a global consultancy. A recent study published by the National Bureau of... View Details

Keywords: by Jay W. Lorsch

• 2009
• Working Paper

Don't Just Survive - Thrive: Leading Innovation in Good Times and Bad

By: Lynda M. Applegate and J. Bruce Harreld

Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global financial crisis provides a mandate for restructuring. But survival is not the end goal. In fact, cost cutting and restructuring are simply... View Details

Keywords: Organizational Change and Adaptation; Risk Management; Leading Change; Innovation and Management; Crisis Management; Growth and Development Strategy

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Applegate, Lynda M., and J. Bruce Harreld. "Don't Just Survive - Thrive: Leading Innovation in Good Times and Bad." Harvard Business School Working Paper, No. 09-127, April 2009. (Revised May 2009.)

• February 2018
• Case

Qualtrics (A)

By: Doug J. Chung and James M. Lattin

Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model—sales done remotely without face-to-face contact with clients. The low-cost inside sales model, along with an emphasis on a strong sales... View Details

Keywords: Sales Strategy; Inside Sales Model; Sales; Strategy; Growth and Development Strategy; Organizational Change and Adaptation

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Chung, Doug J., and James M. Lattin. "Qualtrics (A)." Harvard Business School Case 518-082, February 2018.

• 05 Sep 2023
• Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

suspected that to be true, and the study led her to develop the concept of psychological safety, which launched her career. “It’s hard to remember that this work was born of failure because it’s been such a successful research idea... View Details

Keywords: by Michael Blanding

• Web

A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

for the sake of a goal like productivity, the actual conditions of power tend to disappear from view. But by having plunged into the experience of organizational life and then reflected on the meaning of it, the Hawthorne View Details

• 20 Jun 2005
• Research & Ideas

Creating a Positive Professional Image

appearance, but how do you manage something like skin color? Roberts will present her research, called "Changing Faces: Professional Image Construction in Diverse Organizational Settings," in the October issue of the Academy of... View Details

Keywords: by Mallory Stark

• December 1998
• Case

Inxight: Incubating a Xerox Technology Spinout

Xerox has established a new spinoff that utilizes software technology developed at its PARC research facility. This spinoff, Inxight Software, is formulating its plans to commercialize PARC's technology via an OEM component business model. View Details

Keywords: Commercialization; Business Subsidiaries; Organizational Structure; Software

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Chesbrough, Henry W., and Christina L. Darwall. "Inxight: Incubating a Xerox Technology Spinout." Harvard Business School Case 699-019, December 1998.

• 14 Jun 2023
• Op-Ed

Every Company Should Have These Leaders—or Develop Them if They Don't

functional-area expertise and commitment to their business unit (the vertical portion of the "T"). While the T-shaped leader concept is not new, my research over the last 15 years with the US Army—conducted with my colleagues Nicole... View Details

Keywords: by Hise Gibson