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  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

cash. You change a coin or bill. Am I right? Now, sir, this register* makes the entries. The indication* of the transaction shows through this glass.* The amount* of the last recorded transaction is always visible, View Details
Keywords: by Walter A. Friedman
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life By: Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng Abstract—Executives are often confounded by... View Details
Keywords: Sean Silverthorne
  • 2016
  • Chapter

Nudging as a Tool for Leaders

By: Max Bazerman
BOOK ABSTRACT: Jewish organizational life is inundated with publications on organizational change and effective leadership, but from mutually exclusive sources: business and organizational studies, on the one hand, and Jewish studies, on the other. One addresses... View Details
Keywords: Organizational Change and Adaptation; Strategy; Leadership; Civil Society or Community; Religion; Business and Community Relations
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Bazerman, Max. "Nudging as a Tool for Leaders." In More Than Managing: The Relentless Pursuit of Effective Jewish Leadership, edited by Lawrence A. Hoffman. Jewish Lights Publishing, 2016.
  • June 1995
  • Case

Northern Telecom and Netas (B): Transferring Technology to Central Asia

By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
In the early 1990s, the Turkish telecommunications firm, Netas, established joint ventures in Azerbaijan and Kazakhstan as miniature replications of Netas's own experience on the receiving end of technology transfer with Netas's 51% owner, Northern Telecom. This case... View Details
Keywords: Joint Ventures; Mobile and Wireless Technology; Change Management; Transition; Developing Countries and Economies; Organizational Change and Adaptation; Learning; Technology Adoption; Telecommunications Industry; Turkey; Kazakhstan; Azerbaijan
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Kanter, Rosabeth M., Kalman D. Applbaum, and Pamela A. Yatsko. "Northern Telecom and Netas (B): Transferring Technology to Central Asia." Harvard Business School Case 395-088, June 1995.
  • 15 Nov 2001
  • Research & Ideas

Five Questions for Paul Gompers and Josh Lerner

venture capitalists want more from their clients in terms of an ownership stake or in terms of meeting tougher performance benchmarks? Gompers and Lerner: Many of the changes in the venture capital industry... View Details
Keywords: by Carol Elsen; Financial Services
  • November 2018
  • Case

Governance Transition at Anadolu Group

By: Paul M. Healy and Esel Y. Cekin
Kamil Yazici and Izzet Ozilhan founded and built Anadolu Group Holding—a family business that grew into a multi-billion-dollar regional powerhouse. For 57 years they were equal partners in running the company. They then handed over a leadership role to a next... View Details
Keywords: Family-managed Business; Professionally-run Company; Second-generation; Third-generation; Governance; Governance Changes; Succession Planning; Corporate Culture; Shareholders; Board Of Directors; Long-term Sustainability; Conglomerate; Family Business; Corporate Governance; Change Management; Management Succession; Leadership; Transition; Organizational Structure; Consumer Products Industry; Turkey; Central Asia; Middle East
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Healy, Paul M., and Esel Y. Cekin. "Governance Transition at Anadolu Group." Harvard Business School Case 119-048, November 2018.
  • 25 Apr 2016
  • Book

A Three-Box Solution to Managing Innovation

Keywords: by Michael Blanding
  • 2007
  • Working Paper

Acting Globally but Thinking Locally? The Influence of Local Communities on Organizations

By: Christopher Marquis and Julie Battilana
We develop an institutional theory of how local communities continue to matter for organizations, and why community factors are particularly important in a global age. Since globalization has taken center stage in both practitioner and academic circles, research has... View Details
Keywords: Geographic Location; Local Range; Globalization; Organizational Change and Adaptation; Business and Community Relations; Power and Influence
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Marquis, Christopher, and Julie Battilana. "Acting Globally but Thinking Locally? The Influence of Local Communities on Organizations." Harvard Business School Working Paper, No. 08-034, November 2007.
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

Experiments By: Luo, Hong, and Julie Holland Mortimer Abstract—Effective dispute resolution is important for reducing private and social costs. We study how resolution responds to View Details
Keywords: Sean Silverthorne
  • October 2014 (Revised June 2015)
  • Case

Quiet Logistics (A)

By: Robert Simons and Natalie Kindred
This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as... View Details
Keywords: Strategy Execution; Strategic Uncertainty; Disruptive Change; Managing Growth; Robotics; Disruptive Technology; Managing Start-ups; Management Control Systems; Performance Measurement; Business Growth and Maturation; Disruption; Entrepreneurship; Disruptive Innovation; Crisis Management; Risk Management; Organizational Change and Adaptation; Business Strategy; Competitive Strategy; E-commerce; Distribution Industry; Technology Industry; United States
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Simons, Robert, and Natalie Kindred. "Quiet Logistics (A)." Harvard Business School Case 115-001, October 2014. (Revised June 2015.)
  • May 2002 (Revised May 2002)
  • Case

Garanti Bank: Transformation in Turkey (Abridged)

By: Rosabeth M. Kanter, Daniel Galvin and Maximilian Martin
Discusses the complete transformation and turnover in every division of Garanti Bank. Describes the multiple change projects managed and cross-cultural issues confronted during the 1990s and the organizational challenge of transforming Garanti Bank into one of Turkey's... View Details
Keywords: Banks and Banking; Restructuring; Organizational Change and Adaptation; Change Management; Cross-Cultural and Cross-Border Issues; Banking Industry; Turkey
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Kanter, Rosabeth M., Daniel Galvin, and Maximilian Martin. "Garanti Bank: Transformation in Turkey (Abridged)." Harvard Business School Case 302-117, May 2002. (Revised May 2002.)
  • March 18, 2020
  • Article

How Honest Conversations Can Accelerate Corporate Transformation

By: Michael Beer
When CEOs engage a cross section of their key people in an honest conversation about organizational strengths and barriers to the execution of strategic changes required by the changing competitive landscape, transformations are accelerated. The honest conversation... View Details
Keywords: Honesty; Communication; Organizational Change and Adaptation; Transformation; Organizational Culture
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Beer, Michael. "How Honest Conversations Can Accelerate Corporate Transformation." Chief Executive (March 18, 2020).
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

forthcoming Financial Analysts Journal Optimal Tilts: Combining Persistent Characteristic Portfolios By: Baker, Malcolm, Ryan Taliaferro, and Terry Burnham Abstract—We examine the optimal weighting of four tilts in U.S. equity markets... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

watch a series of real, crime-related videos (while the control group watches non-crime-related videos). Not previously victimized participants exposed to the treatment video show significant changes in cortisol level, heart rate, View Details
Keywords: Sean Silverthorne
  • September 2005
  • Case

Whitbread PLC (A)

By: Michael Beer and James Weber
Describes the change process Whitbread employed in transforming its organization and culture from a single underperforming business operating in a relatively stable environment to a multibusiness, high-commitment, and high-performance corporation operating in more... View Details
Keywords: Organizational Change and Adaptation; Change Management; Growth and Development Strategy; Growth Management; Business Growth and Maturation; Business or Company Management; Leadership; Diversification
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Beer, Michael, and James Weber. "Whitbread PLC (A)." Harvard Business School Case 406-007, September 2005.
  • April 2000 (Revised December 2005)
  • Case

Garanti Bank: Transformation in Turkey

By: Rosabeth M. Kanter, Maximilian Martin and Daniel Galvin
Discusses the complete transformation and turnover in every division of Garanti Bank. Describes the multiple change projects managed and cross-cultural issues confronted during the 1990s and the organizational challenge of transforming Garanti Bank into one of Turkey's... View Details
Keywords: Banks and Banking; Private Ownership; Restructuring; Business Divisions; Organizational Change and Adaptation; Organizational Culture; Culture; Change Management; Expansion; Corporate Strategy; Problems and Challenges; Projects; Banking Industry; Financial Services Industry; Turkey
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Kanter, Rosabeth M., Maximilian Martin, and Daniel Galvin. "Garanti Bank: Transformation in Turkey." Harvard Business School Case 300-114, April 2000. (Revised December 2005.)
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

perform. That is, AI could inadvertently serve to exacerbate the patient-volume problem, rather than relieve physician workloads and improve the patient experience. Health care is at a turning point: We need policies View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • March 2001 (Revised September 2002)
  • Case

Merck Latin America (A)

By: Michael Beer and James Weber
Introduces Grey Warner, the vice president of Merck's Latin America region, and his efforts to improve the organizational effectiveness of the region and to introduce a more global business culture and values. Discusses Merck's ethics and values, its Latin American... View Details
Keywords: Organizational Culture; Ethics; Business Processes; Strategic Planning; Change Management; Values and Beliefs; Globalized Firms and Management; Employee Relationship Management; Business Strategy; Government and Politics; Economy; Pharmaceutical Industry; Latin America
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Beer, Michael, and James Weber. "Merck Latin America (A)." Harvard Business School Case 401-029, March 2001. (Revised September 2002.)
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Point’s market opportunity and growth rate but can be seen as a change in their growth strategy. The founder needs to decide his strategy for his next board meeting. Should he focus on past performance? Or... View Details
Keywords: Sean Silverthorne
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

Change: The Expansion of Primary Education in India By: Mangla, Akshay Abstract—This article analyzes India’s recent enactment of universal primary education. This programmatic policy change is puzzling given the clientelistic features of... View Details
Keywords: Sean Silverthorne
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