Operational Control - Publications - Faculty & Research

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

in index funds while $310 billion exited actively managed funds. But have they become too popular? Researchers and analysts are increasingly concerned that managers in companies with a large number of passive fund investors can too easily View Details

Keywords: by Michael Blanding; Financial Services

Profile

Omowale Casselle

expectations of our consumers, retailers, and brand partners." "In addition to managing our product lines, I also lead our operations team, which means that I make sure that each retail partner (Walmart, Walgreens, Kroger, and... View Details

Keywords: Technology; Consumer Products

26 Feb 2008
First Look

First Look: February 26, 2008

codes in the treatment and control regions; these procedures have been developed by scholars in other fields to approximate datasets that would have resulted from random experimentation. Download the paper:... View Details

Keywords: Martha Lagace

12 Oct 2006
First Look

First Look: October 12, 2006

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806086 Comergent Technologies Inc.: Enterprise E-Commerce Harvard Business School Case 505-016 BP's IR director has begun a program to use information regarding external views of BP and the industry as part... View Details

Keywords: Sean Silverthorne

11 Mar 2001
Research & Ideas

Group Therapy

of several South American nations. Its operations in numerous energy-related industries have done much to improve the economic infrastructure of that continent's emerging countries. On the other hand, the close connections of some groups... View Details

Keywords: by Peter Jacobs

13 May 2014
Op-Ed

The Alibaba Effect

Thus, founder Jack Ma and his management team, who own a little over 9 percent of the company, can still retain control of its destiny. (Meanwhile, although Hong Kong stock market authorities are officially pleased to stay true to their... View Details

Keywords: by Bill Kirby & Warren McFarlan; Retail

29 May 2006
Research & Ideas

Why CEOs Are Not Plug-and-Play

and the needs of his or her new employer.Not all managers are equally suited to all business situations. The strategic skills required to control costs in the face of fierce price competition are not the same as those required to improve... View Details

Keywords: by Boris Groysberg, Andrew N. McLean & Nitin Nohria; Employment

01 Dec 2005
News

Baker’s back

itself had become outdated. Two aspects of Baker that needed immediate attention were its lack of climate controls (uncomfortable for patrons, devastating for collections) and the inaccessibility of its stacks. Conversations took off from... View Details

Keywords: Susan Young; Construction of Buildings; Construction; Colleges, Universities, and Professional Schools; Educational Services

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

inside the firm to create subunits that define the operating core. As you will see, responsiveness is the critical objective for units close to the customer; economic efficiency and cost control are more... View Details

Keywords: by Robert Simons

17 Mar 2009
First Look

First Look: March 17, 2009

Microfinance in particular has often been argued, but not without controversy, to be a tool for empowering women. Here, using a randomized controlled trial, we examine whether access to, and marketing of, an individually held commitment... View Details

Keywords: Martha Lagace

24 Nov 2014
Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

pressure to perform. Second, internal controls within their companies are not that strong. And finally, their companies allow them to rationalize their behavior." Even after the scandal broke, the mid-level Siemens executive who oversaw... View Details

Keywords: by Michael Blanding

01 Mar 2023
News

The Exchange: Micro Management

randomized control studies started to emerge that all showed the same surprisingly lukewarm message about the impact of microfinance on livelihoods. Natalia Rigol: People expected to see shifts in household income, business growth, and... View Details

Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance

14 Feb 2023
Blog Post

African American Student Union Spotlight on STEM

non-conformance and quality control programs that were designed to optimize patient experience. Why did you decide to pursue an MBA given your STEM background? I studied mechanical engineering because I wanted to build upon my analytical,... View Details

01 Sep 2007
News

Riding It Out

dog-sized doses,” says Minard. Going beyond supplements, SmartPak Canine introduced high-quality, premeasured dog food, inspired by Tally, Minard’s lovable but extremely overweight (94-pound) Lab. Including high-protein dry food in one of the SmartPak compartments... View Details

Keywords: Julia Hanna; dog food; pets; Food Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade

30 Nov 2009
Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

drop of around one-third of the total weekly sales across the album and its associated songs is directly attributable to people switching to buy music online. And it might be helpful to point out that my model controls for any trends in... View Details

Keywords: by Sean Silverthorne; Music

04 Dec 2012
First Look

First Look: December 4

employees in a large information technology firm. These findings have implications for research on homophily, gender relations in organizations, and formal and informal organizational structure. Exclusivity, Contingent Control Rights, and... View Details

Keywords: Carmen Nobel

19 May 2009
First Look

First Look: May 19, 2009

parties and then decide whether to attempt to raise new capital, declare bankruptcy, or try to lead a controlled wind-down. The case explores crisis management, decisions by principals operating in the zone... View Details

Keywords: Martha Lagace

16 May 2016
HBS Case

Food Safety Economics: The Cost of a Sick Customer

perhaps harder to control for safety. Instead of having three or four sources for a particular ingredient, for example, it might have 30 or 40. “Do those smaller local organic growers have the experience, resources, and commitment to test... View Details

Keywords: by Dina Gerdeman; Food & Beverage

18 Oct 2011
First Look

First Look: October 18

PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A... View Details

Keywords: Sean Silverthorne

November 2022
Case

The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales

By: Regina E. Herzlinger and Tiffany Farrell

Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous... View Details