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  • All HBS Web  (1,255)
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    • News  (255)
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    • Events  (5)
    • Multimedia  (14)
  • Faculty Publications  (543)
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  • 05 Jul 2004
  • What Do You Think?

Work-Life: Is Productivity in the Balance?

the flexibility that workers not only want but must have if they're going to handle their dual responsibilities." David Lovelace asserts that it is "clear that employees with higher morale will be more productive. An... View Details
Keywords: by James Heskett
  • 24 May 2004
  • Research & Ideas

Becoming an Ethical Negotiator

as an ethical argument, actually. It's really just a different calculation of personal costs and benefits. Regarding people as individual value-maximizers is a valid point of view, but it certainly isn't the only one. Other people see the situation in View Details
Keywords: by Martha Lagace
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

very presumptuous for business schools ... to feel they should 'weed out' or 'license' the moral credentials of students." Alexander Magoun echoed this view when he asked, "Would it not benefit society and corporate culture as a... View Details
Keywords: by James Heskett
  • 14 Jul 2023
  • Blog Post

Building a Culture of Awareness and Accountability in your Organization

that,” Manso-Brown said. “I want people to come at this work from an ethical and moral calling.” When an organization makes the commitment to be anti-racist, it creates a culture that values the collective and individual humanity of its... View Details
Keywords: All Industries
  • 17 Jul 2017
  • Op-Ed

Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up

"Discover Your True North." Related Reading: When CEOs Become Activists A Manager’s Moral Obligation to Preserve Capitalism The Climate Needs Aggressive CEO Leadership View Details
Keywords: by Bill George
  • March 2025
  • Case

Intuit: Lobbying to Save TurboTax

By: Joseph L. Badaracco and Tom Quinn
Intuit’s TurboTax software held a dominant market position in the online tax preparation market. Many politicians over the years had proposed changes that would have harmed Intuit’s business—notably, allowing the Internal Revenue Service to develop a government-owned... View Details
Keywords: Lobbying; Fairness; Moral Sensibility; Government Legislation; Taxation; Business and Government Relations; Business and Stakeholder Relations; Reputation; Civil Society or Community; Public Opinion; Governing Rules, Regulations, and Reforms; Rank and Position; Power and Influence; Technology Industry; United States; Europe
Citation
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Badaracco, Joseph L., and Tom Quinn. "Intuit: Lobbying to Save TurboTax." Harvard Business School Case 325-102, March 2025.
  • 10 Apr 2012
  • First Look

First Look: April 10

principle, be instantly acquired, clarity may take time to develop and may interact with credibility in complex ways so that relational contracts may often be difficult to build. Vicarious Dishonesty: When Psychological Closeness Creates Distance from One's View Details
Keywords: Carmen Nobel
  • 14 Apr 2014
  • Research & Ideas

Difficulties for Women Bridging Racial, Generational, and Global Divides

the participants offered the most negative assessments for the conflicts involving Sarah and Anna—both in terms of the likelihood that they could repair their relationship, and the likelihood that their argument would hurt workplace View Details
Keywords: by Carmen Nobel
  • 13 Dec 2004
  • Research & Ideas

Sharing News That Might Be Bad

together to control your destiny and give your reports some ownership of the solution. "If there are numbers to hit, improvements to make, etc., let him help you. Maybe you need him to help keep morale up in the short-term until the... View Details
Keywords: by Paul Michelman
  • 10 Sep 2001
  • Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

situation. Extensive research has documented an unconscious mechanism that enhances one's own side, "portraying it as more talented, honest, and morally upright," while simultaneously vilifying the opposition. This often leads... View Details
Keywords: by James K. Sebenius
  • 13 Jul 2016
  • News

From Money to Ministry

and ultimately settling in the Chicago area. Over his 25 years in ministry, his business training and experience have been invaluable tools to help him connect with parishioners “facing moral and ethical dilemmas in the marketplace.”... View Details
Keywords: Margie Kelley
  • 01 Dec 2011
  • News

At Your Service

moral obligation to at least try to be the best at everything, even if the overall result of that can, in fact, be counterproductive. Could you give an example of that? Frei: Well, we’re all pretty familiar with the litany of problems in... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • Profile

Anthony Tan

countries and has its own sights on the Asian marketplace. “We will do whatever it takes to ensure that we maintain our leadership in an ethical and moral way,” Tan said when the Softbank investment was announced. “It’s... View Details
  • 11 Jun 2014
  • News

The First Five Years: Brittani Rettig (MBA 2010)

and brought us together in a sort of familial way. Business leadership is more than generating a profit; it is adding value to the lives of others. HBS taught me how to thoroughly evaluate business purpose from both a moral and monetary... View Details
Keywords: fitness; wellness; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2010
  • News

Fair Trade

from the book follow. An Affront to Public Morality The beauty business began modestly with the sale of products widely deemed an affront to public morality. Today, consumers around the world spend $330 billion a year on fragrances,... View Details
Keywords: Garry Emmons; Chemical Manufacturing; Manufacturing; Health and Personal Care Stores; Retail Trade
  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

managers confronted with alternatives that some would view as involving right and wrong, and others would view as involving a selection of the lesser of two or more wrongs. Taken to its extreme, this may involve some effort to effect View Details
Keywords: by James Heskett
  • Web

Morse and Polaroid’s Creative Ethos | Baker Library

with us; she is being missed deeply by us all.” He reported that Land had “personally taken over the many projects she had going. . . . This is keeping the morale high.” 3 Adams responded, “Yes, its [ sic ] tough without Meroe. . . . It... View Details
  • Web

Management Training Program: 1945 - 1955 | Baker Library

in the field of administration and also to give them a broad cultural and moral understanding of their responsibilities as educated women in our American society." (3) "Radcliffe Wonders: How Much Do Women Need to Know?" Business Week ,... View Details
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

Jr., who teaches the MBA elective The Business World: Moral and Spiritual Inquiry Through Literature, adds, "What we're seeing is an increasingly felt need for people to integrate the spiritual dimension of their lives into what they... View Details
Keywords: by Marguerite Rigoglioso
  • 21 Dec 2009
  • Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

the primary regulator of every systemically risky institution is just not practical. That means it would need to be an expert on money market funds, hedge funds, and life insurance companies as well as banks. Second, if you identify an institution as systemically... View Details
Keywords: by Roger Thompson; Banking; Financial Services
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