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Show Results For
- All HBS Web
(1,078)
- People (2)
- News (229)
- Research (680)
- Events (6)
- Multimedia (13)
- Faculty Publications (326)
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
behavior that have not been considered in previous research. First, customers who monitor product prices after purchase may initiate opportunistic returns because of price drops. Second, customers who anticipate a future return may... View Details
Keywords: Dina Gerdeman
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/618028 Harvard Business School Case 618-019 Improving Worker Safety in the Era of Machine Learning (A) Managers make predictions all the time: How fast will my markets grow? How much inventory do I need? How... View Details
Keywords: Dina Gerdeman
- 01 Dec 2007
- News
How Business Schools Lost Their Way
advantage of lax monitoring to build corporate empires with little strategic coherence, producing commensurately lackadaisical results. I do believe, however, that with the abandonment of the professionalization project and the idea that... View Details
- 01 Mar 2004
- News
Toy Story
cartridge system to allow users to change the musical content of the toy. “This was a very obvious design for us because we came from the computer software industry,” explains Abercrombie. “We wouldn’t re-create the computer monitor every... View Details
- 25 Oct 2016
- First Look
October 25, 2016
set in May 2016, discusses sales strategy and managing sales and service at Oversight Systems, an Atlanta, Georgia–based software firm that developed analytics for organizations to monitor their data for errors, fraud, and operational... View Details
Keywords: Sean Silverthorne
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
institutions,” says Moss. Ultimately when the scrum was over, the list was created, along with a new regulatory agency to monitor them. Rather than flocking to be on the list, firms have sought to get as far away from it as possible, as... View Details
Keywords: by Michael Blanding
- 13 Nov 2012
- First Look
First Look: November 13
actions the activist investors took to get the attention of management, the board, and other investors. The businesses, secure transportation, and home security monitoring are described from both a business strategy and a financial... View Details
Keywords: Sean Silverthorne
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
deliberation. The Bank should also encourage debate on the project or policy reform in national legislatures prior to board discussion; The Implementation, Supervision, and Completion stage should use participatory monitoring and... View Details
Keywords: by Alnoor Ebrahim
- 09 Sep 2008
- First Look
First Look: September 9, 2008
Customer Management Strategy in Business Markets Harvard Business School Note 503-060 Describes in detail customer management strategies in business markets, including selection decisions, design and management of customer relationship strategies, View Details
Keywords: Sean Silverthorne
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
and health care. For example, all aspects of travel (e.g. airports, flights, hotels, car hire, rebooking, monitoring payments, etc.) can be integrated into a single stream of activity that not only centers on individual support, but that... View Details
Keywords: by Martha Lagace
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
and remain within the guidelines of the WDC charter, the UN secretary-general would name a review group to monitor each venture. The WDC itself, however, would remain a small organization managed by people from many countries—and not... View Details
Keywords: by George C. Lodge
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
and (3) evaluate outputs from models to (4) develop a plan for action. In this case students explore the challenges of using sentiment analysis to monitor and understand public perception around brands. Technical topics include building a... View Details
Keywords: Carmen Nobel
- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
that the ventures are a growing presence in the U.S. commerce for cadavers. There is no federal monitoring of whole body donations in the United States, but estimates suggest that the total number of whole-body donations might be about... View Details
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
recruiters, interview with companies, and have private conversations with clients and team members (more on that later). Companies monitor productivity and goals, but in a world where COVID-19 has turned many companies into “federations... View Details
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
definition that extends the concept beyond the traditional binary retain/not retain view of retention. We discuss a variety of metrics to measure and monitor retention. We present an integrated framework for managing retention that... View Details
Keywords: Sean Silverthorne
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
transforming an entrepreneurial company into an institutionalized firm, Çavuşoğlu established adjacent businesses such as movie advertising and ticket sales. The most recent step in transforming Mars was to establish a movie distribution arm, which would help the... View Details
Keywords: Dina Gerdeman
- 25 Mar 2014
- First Look
First Look: March 25
performance. We measure close ties using the education network between fund managers and managers of the investee firms. We find that having close ties to an investee leads to more timely investments only when the funds are closely monitored. For poorly View Details
Keywords: Sean Silverthorne
- 21 May 2013
- First Look
First Look: May 21
managers who implemented formal performance management systems and invested in sophisticated data analytics. From 1998 to 2007 (phase two), these investments allowed Cross Country to quantify service providers' impact on motorist satisfaction, View Details
Keywords: Sean Silverthorne
- 13 Sep 2011
- First Look
First Look: September 13
investments. This result is consistent with the information environment helping MNCs monitor the subsidiary's investment decision. Cross-sectional tests show that the effect is larger when there is greater "distance" between the... View Details
Keywords: Sean Silverthorne
- 02 Mar 2016
- News
The New Space Race
direct them to specific orbital locations where, as a group, they will provide total global coverage 24/7, rather than viewing some of Earth some of the time. Spire wants to put up 100 of them to provide worldwide weather and shipping data; Platzer says that fewer than... View Details
Keywords: Robert S. Benchley