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  • January 2003 (Revised May 2003)
  • Case

VendQuest (A): The Business Idea

By: Dwight B. Crane and David Foster
A potential founder of a company is considering whether to start up a new enterprise that would link parts distributors with customers in the construction industries via the Internet. This case describes the industry and the potential advantages to distributors and... View Details
Keywords: Business Startups; Corporate Strategy; Business Model; Distribution; Corporate Entrepreneurship; Internet and the Web; Business Plan; Customer Relationship Management; Business Ventures; Construction Industry
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  • 15 Jul 2021
  • Interview

The Secret to Building a Higher-Performing Company—Amy Edmondson

By: Amy C. Edmondson and Jason Marc Campbell
Research shows that organizations with higher levels of psychological safety perform better on almost any metric or KPI than organizations with a low psychological safety score. Psychological safety is "a belief that one will not be punished or humiliated for speaking... View Details
Keywords: Psychological Safety; Organizations; Performance Effectiveness; Leadership
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  • 2010
  • Chapter

Understanding and Coping with the Increasing Risk of System-Level Accidents

By: Dutch Leonard and Arnold M. Howitt
The world has seen a number of recent events in which major systems came to a standstill, not from one cause alone but from the interaction of a combination of causes. System-level accidents occur when anomalies or errors in different parts of an interconnected system... View Details
Keywords: Economics; Globalization; Risk Management; Boundaries; System Shocks
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  • 12 Apr 2021
  • News

Savvy Self-Promotion

  • 17 Jul 2017
  • News

‘The Wisdom of Finance’, by Mihir Desai

  • 12 Oct 2016
  • HBS Seminar

Michelle Duguid, Olin Business School, Washington University

    An Anatomy of Crypto-Enabled Cybercrimes

    The advent of cryptocurrencies and digital assets holds the promise of improving financial systems by offering cheap, quick, and secure transfer of value. However, it also opens up new payment channels for cybercrimes. Assembling a diverse set of public on- and... View Details
    • 22 Jul 2014
    • First Look

    First Look: July 22

    use process mapping and time-driven activity-based costing to measure the costs of treating patients over a complete cycle of care for a specific medical condition. With valid outcome and cost information, managers and clinicians can... View Details
    Keywords: Sean Silverthorne
    • Article

    Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai

    By: Ramya Ramanath and Alnoor Ebrahim
    Relationships between nongovernmental organizations (NGOs) and government agencies have been variously described in the nonprofit literature as cooperative, complementary, adversarial, confrontational, or even co-optive. But how do NGO-government relationships emerge... View Details
    Keywords: Cooperative Ownership; Housing; Corporate Strategy; Business and Government Relations; Organizational Change and Adaptation; Nonprofit Organizations; Change Management; Business Strategy; Growth and Development; Non-Governmental Organizations; Accommodations Industry; Mumbai
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    • March 2006 (Revised October 2007)
    • Case

    The Parisian Revival

    By: Rajiv Lal and Carin-Isabel Knoop
    In mid-2005, George Jones had two jobs: head of Saks Inc.'s 41-store Parisian department store chain as well as president and CEO of the Saks Department Store Group (SDSG), an umbrella for seven chains with a total of 182 stores across the United States. In 2003 Jones... View Details
    Keywords: Profit; Leadership; Growth and Development Strategy; Organizational Change and Adaptation; Performance Improvement; Sales; Retail Industry; United States
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    • 30 Oct 2014
    • Blog Post

    Alumni: Where are they now? Featuring Robert Leke...

    Current Position: Senior Associate, Tana Africa Capital Current Location: Johannesburg, South Africa Tell us what you’re up to these days. I maintain a position at the same company I joined shortly after my graduation from HBS in 2012. I... View Details
    Keywords: Consumer Products / Retail
    • 01 Sep 2023
    • News

    Bless this Stress

    National Geographic for Disney+/Craig Parry In the first episode of the National Geographic docuseries Limitless with Chris Hemsworth, Modupe Akinola (MBA 2001/PhDOB 2009) and the Australian actor gaze across downtown Sydney to a skyscraper in the distance, teetering... View Details
    Keywords: Jen McFarland Flint; Business Schools & Computer & Management Training; Educational Services
    • October 1997
    • Case

    John A. McCarthy, Jr.

    By: Hugo Uyterhoeven, Todd M. Harris, A. Lanham Napier and John Sisson
    Seven years after graduation, an MBA grad accepts the COO position in a company he's never heard of in an industry he knows nothing about. Moving up a vertical learning curve, he is involved in a crisis, and exposed to change and people management. He also must develop... View Details
    Keywords: Management; Business or Company Management; Crisis Management; Leadership Development; Labor and Management Relations; Business Strategy; Management Teams
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    • 03 Mar 2010
    • What Do You Think?

    To What Degree Does “Identity” Affect Economic Performance?

    Summing Up Is "identity" a victim of competitiveness? A recent study of organizational behavior published by Timothy Kieningham and Lerzan Toksoy shows that employees' perceptions of their employers' levels of commitment to them... View Details
    Keywords: by Jim Heskett
    • 13 Jan 2020
    • Blog Post

    Blending my Tech and Managerial Mindsets

    We recently caught up with Yuval Gonczarowski (MBA 2017), the Chief Technology Officer at ClimaCell Inc, a weather technology SaaS startup utilizing unique data sources like wireless signals and connected vehicles to map all the weather... View Details
    • March 1986 (Revised November 1990)
    • Case

    Valerie Morgan

    By: Howard H. Stevenson
    Presents interviews and conversations with a woman who recently started a publishing house. Primarily concerns her immediate future regarding harvesting options: IPO, sell out, step up to chairman, venture capital, etc. Also deals with the excitement and thrill of... View Details
    Keywords: Interactive Communication; Decision Choices and Conditions; Entrepreneurship; Cash; Initial Public Offering; Business or Company Management; Strategic Planning; Publishing Industry
    Related
    • 13 Aug 2024
    • Blog Post

    Leading With Curiosity: Mayowa Kuyoro (MBA 2015)

    Mayowa Kuyoro (MBA 2015) grew up in Nigeria and currently lives and works there. Nigeria is her home. Yet, an important part of her story resides outside of the Continent, and it has shaped her as a leader. As Kuyoro often shares, “It... View Details
    Keywords: All Industries
    • 26 Apr 2016
    • First Look

    April 26

    Case 216-023 Models of Endowment Management: King's College, Cambridge One of the University of Cambridge's Colleges evaluates different asset management options for its endowment fund. Purchase this case:... View Details
    Keywords: Sean Silverthorne
    • 29 Nov 2017
    • Blog Post

    HBS, A Dream and Trey: How HBS Helped Me Launch My Social Enterprise

    "Nice talking to you as well!" I hung up the phone and looked out the window of my company's conference room, high above midtown Manhattan. I had just finished a call regarding my acceptance to HBS with Matt Segneri, Director of... View Details
    • 01 Oct 2013
    • First Look

    First Look: October 1

    should you open up to the wider world? To reap the benefits of open innovation, executives must understand what to open, how to open it, and how to manage the resulting problems. According to authors Andrew... View Details
    Keywords: Sean Silverthorne