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  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

headquarters functions—are no longer bound to one country. Why are these changes taking place, and what are their consequences?" As an expert on international corporate and public finance, Desai presents a practical framework for firms to... View Details
Keywords: by Martha Lagace

    Monique Burns Thompson

    Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

    • 2018
    • Book

    The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

    By: Amy C. Edmondson
    The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation,... View Details
    Keywords: Psychological Safety; Knowledge Economy; Teaming; Management; Organizational Culture; Innovation and Management; Learning
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    • TeachingInterests

    Digital Innovation and Transformation – MBA Elective Curriculum

    By: Feng Zhu
     

    Digital Innovation and Transformation is designed to equip students to confidently help conceive, lead and execute digital innovation initiatives and develop new business models for existing and insurgent organizations. The basic premise of the course... View Details

    • 2023
    • Working Paper

    Sending Signals: Strategic Displays of Warmth and Competence

    By: Bushra S. Guenoun and Julian J. Zlatev
    Using a combination of exploratory and confirmatory approaches, this research examines how people signal important information about themselves to others. We first train machine learning models to assess the use of warmth and competence impression management... View Details
    Keywords: AI and Machine Learning; Personal Characteristics; Perception; Interpersonal Communication
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    • 26 Mar 2014
    • Research & Ideas

    How Electronic Patient Records Can Slow Doctor Productivity

    new study of physician offices transitioning to electronic health records (EHRs) used in managing patient care. In general, larger offices in the study that employed EHRs recorded productivity gains, but certain types of smaller View Details
    Keywords: by Dina Gerdeman; Health
    • 12 Dec 2005
    • Research & Ideas

    Using the Law to Strategic Advantage

    enough about the general practice of management that they can communicate effectively with the management team. A lawyer who can't read an income statement or understand the... View Details
    Keywords: by Sean Silverthorne; Legal Services
    • 2 Sep 2021
    • Interview

    Amy Edmondson

    By: Amy C. Edmondson and Deepak Jayaraman
    Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. Amy has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #3 in 2019. She studies teaming,... View Details
    Keywords: Psychological Safety; Organizational Culture; Communication; Performance Effectiveness
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    • December 2022
    • Article

    The Task Bind: Explaining Gender Differences in Managerial Tasks and Performance

    By: Alexandra C. Feldberg
    This multi-method study of managers in a grocery chain identifies a novel mechanism by which threats of gender stereotypes undermine women’s ability to be effective managers. I find that women managers face a task bind, a dilemma that managers experience as they try to... View Details
    Keywords: Gender Stereotypes; Gender; Managerial Roles; Performance Expectations
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    • 02 Aug 2016
    • Blog Post

    The Making of An Internship: What Drives Students’ Interests

    Join HBS Career & Professional Development (CPD) as we follow three students throughout their summer internships, and learn best practices for creating a successful summer program. Meet three Class of 2017 students who share the... View Details
    Keywords: All Industries
    • 2016
    • Working Paper

    Alternative Paths of Green Entrepreneurship: The Environmental Legacies of The North Face's Doug Tompkins and Patagonia's Yvon Chouinard

    By: Geoffrey Jones and Ben Gettinger
    This working paper examines the impact of two entrepreneurs who offered alternative paths to reach their shared goal of a more sustainable world. Yvon Chouinard and Doug Tompkins were respective founders of the prominent outdoor apparel brands Patagonia and The North... View Details
    Keywords: Corporate Social Responsibility and Impact; Entrepreneurship; Environmental Sustainability; Apparel and Accessories Industry
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    • 18 Dec 2017
    • News

    Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

    • June 2010 (Revised August 2010)
    • Case

    State Grid: Corporate Social Responsibility

    By: Christopher Marquis, Nancy Dai, Dongning Yang and Hong Wu
    In October 2009, State Grid, the largest utility company in the world, and a pioneer and leader in CSR practices in China, was planning its 2009 CSR Report and long-term CSR implementation. Some of the specific challenges faced at the time include: How could the... View Details
    Keywords: Corporate Social Responsibility and Impact; Management Systems; Business and Stakeholder Relations; Corporate Accountability; Behavior; Change Management; Global Range; Employees; Utilities Industry; China
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    • July 2010 (Revised September 2011)
    • Background Note

    Hiring Professionals in China: A Practitioner's Guide

    By: Heidi K. Gardner
    This note outlines how leading professional service firms operating in China revise their standard hiring practices to fit local challenges and customs. Based on interviews with professionals in a number of established accounting, strategy consulting, and executive... View Details
    Keywords: Talent and Talent Management; Globalized Firms and Management; Employees; Selection and Staffing; Service Industry; China
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    • 2024
    • Working Paper

    Determinants of Top-Down Sabotage

    By: Hashim Zaman and Karim R. Lakhani
    We investigate the conditions that motivate managers to impede the growth of talented subordinates due to fears of future competition for their own positions. Our research expands on existing tournament and contest theory literature that considers peer-to-peer sabotage... View Details
    Keywords: Succession Planning; Organizational Hierarchy; Compensation; Promotions; Tournaments; Talent and Talent Management; Organizational Structure; Employee Relationship Management; Performance Evaluation; Organizational Culture; Management Skills
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    • November 2017
    • Teaching Note

    Reinventing Best Buy

    By: John R. Wells and Gabriel Ellsworth
    Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
    Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
    Related
    • September 2003 (Revised February 2007)
    • Case

    PolyMedica Corporation (A)

    By: David F. Hawkins and Jacob Cohen
    The Securities and Exchange Commission and investors question PolyMedica Corp.'s practice of capitalizing rather than expensing of direct-response advertising. View Details
    Keywords: Activity Based Costing and Management; Business Earnings; Advertising; Private Sector; Budgets and Budgeting; Cost Management; Capital Markets; Marketing; Private Equity; Pharmaceutical Industry; Medical Devices and Supplies Industry
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    • 28 Aug 2009
    • Working Paper Summaries

    The Impact of Private Equity Ownership on Portfolio Firms’ Corporate Tax Planning

    Keywords: by Brad Badertscher, Sharon P. Katz & Sonja Olhoft Rego; Financial Services

      Richard G. Hamermesh

      Richard Hamermesh was the MBA Class of 1961 Professor of Management Practice at the Harvard Business School. While at HBS Richard served as co-chair of the HBS Healthcare... View Details

      Keywords: health care
      • 01 Nov 1999
      • Research & Ideas

      John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

      John H. Patterson created an intricate system of management to monitor and train company salesman. He gave them scripts to memorize and assigned them territory to cover. He held conventions and thematic sales contests, and pressured... View Details
      Keywords: by Walter A. Friedman