Machinery and Machining - Publications - Faculty & Research

Brandon Farwell

in enterprise technologies; notably applied machine intelligence (computer vision, natural language processing, and machine learning), VR/AR, robotics/autonomy, View Details

Keywords: Business Products and Services (B2B)

14 Sep 2015
Research & Ideas

Rewriting the Rules of Service Competition

way when it introduced faster, larger expresso machines that ruined the service experience for baristas and customers alike by shortening the contact time and obstructing their... View Details

Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail

24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

the International Business Machines Corporation and its indomitable leader, Thomas J. Watson Sr. As a demonstration of the latest device out of the I.B.M. research laboratories, a letter of congratulation... View Details

Keywords: by Richard S. Tedlow

01 Dec 2022
News

Built to Last

Weisiger at Carolina Tractor & Equipment: laying a foundation for employee development and company values The third generation to lead Carolina Tractor & Equipment (CTE), Ed Weisiger Jr. (MBA 1986) wants to rewrite the typical Hollywood... View Details

Keywords: Julia Hanna; family business; leadershp; employee management; Machinery Manufacturing; Machinery Manufacturing

26 Jan 2004
Research & Ideas

What Developing-World Companies Teach Us About Innovation

themselves to understanding the needs of less-affluent customers and using this knowledge to devise creative solutions to customer problems. Employees of China's Haier, for example, discovered through visiting rural customers that they... View Details

Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari

08 Nov 2024
Op-Ed

How Private Investors Can Help Solve Africa's Climate Crisis

African people, businesses, and nations are becoming increasingly stressed by climate-related perils like droughts, river flooding, extreme heat, and rising sea levels. This is leading not only to the destruction of assets but also challenges to lives and... View Details

Keywords: by John Macomber; Green Technology; Energy

04 Mar 2014
First Look

First Look: March 4

Cabot Lowell (1775-1817). Slater, a skilled British textile machinery engineer, helped to develop the country's first cotton spinning mill. Lowell, a member of a prominent New England mercantile family, established the first integrated... View Details

Keywords: Sean Silverthorne

February 2024
Case

Continuity & Change at Boston Consulting Group

By: David G. Fubini, Suraj Srinivasan and David Lane

As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than... View Details

Keywords: Business Organization; Change Management; Talent and Talent Management; Governance; AI and Machine Learning; Environmental Sustainability; Leading Change; Risk Management; Organizational Culture; Partners and Partnerships; Revenue; Growth and Development Strategy; Management Succession; Consulting Industry

Citation

Educators

Purchase

09 Jul 2018
Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

things like making machine parts and medical implantations. Still, the printers were large, unreliable, and expensive. Starting around 2011 the revolution began. 3-D printers... View Details

Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail

06 Dec 2017
Blog Post

The 23rd Annual Harvard Business School Tech Conference

(VC) funds. The unifying theme of this year’s conference was ‘The Future We’re Building’. At the baseline, we wanted to discuss emerging technologies and trends such as blockchain, augmented reality/virtual reality, cryptocurrency,... View Details

Keywords: Technology

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

Reason: Commerce Bank decided to differentiate on service. For starters, it offers seven-day branch banking, giving customers extra convenience. In addition, every branch includes so-called penny arcades, coin changing machines that are... View Details

Keywords: by Martha Lagace

Gerard Swope

Though GE was highly successful in the market for heavy electrical machinery and engineering systems, Swope was determined to diversify the company into “public” products. Swope steered GE towards smaller... View Details

Keywords: Fabricated Goods

21 Mar 2017
First Look

First Look at New Research, March 21

activity the CEOs undertake during one workweek and (ii) a machine learning algorithm that projects these data onto scalar CEO behavior indices. Low values of the index are associated with plant visits View Details

Keywords: Sean Silverthorne

13 Jul 2010
First Look

First Look: July 13

manufacturer, subject to unconditional, multi-year sales minimums and significant forward financial obligations. Taking out long-term bank loans, his firm has purchased modern, high-speed machinery to... View Details

Keywords: Martha Lagace

24 Jun 2013
Research & Ideas

Is Your iPhone Turning You Into a Wimp?

What kind of a device are you using to read this article? And what does your body posture look like? Are you hunching over a smartphone screen, arms tightly at your side? Are you slouching over an iPad or laptop? Or are you stretched out... View Details

Keywords: by Carmen Nobel; Technology; Consumer Products

30 Nov 2021
Interview

TikTok: Super App or Supernova?

By: Jeffrey F. Rayport and Brian Kenny

TikTok’s parent company, ByteDance, was launched in 2012 around the simple idea of helping users entertain themselves on their smartphones while on the Beijing Subway. By May 2020, TikTok operated in 155 countries and had roughly 1 billion monthly active users, placing... View Details

Keywords: Apps; Artificial Intelligence; Business Startups; Mobile and Wireless Technology; Business Model; Digital Platforms; Growth and Development Strategy; AI and Machine Learning; Social Media

Citation

12 Sep 2005
Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

calculators or big transaction-processing machines (for doing accounting or payroll, for example). And they looked around and asked themselves, "How many paychecks are... View Details

Keywords: by Sara Grant; Technology; Communications; Telecommunications

03 Mar 2014
Research & Ideas

Facebook’s Future

Editor's note: Now 10 years old, Facebook's growth is starting to slow. That's one reason it purchased What'sApp last month in a jaw-dropping deal valued at $19 billion. What might the next decade be like? Harvard Business School Associate Professor Mikolaj Piskorski,... View Details

Keywords: by Mikolaj Piskorski

21 Oct 2024
Research & Ideas

What Happens in Vegas Could Shape the Metaverse

and machine learning—Wu says the metaverse and AI are inextricably linked. After all, generative AI could help build an expansive, intricately detailed virtual world, he says.... View Details

Keywords: by Scott Nover; Computer; Information Technology

12 Oct 2017
Blog Post

Why I Spent this Summer Coding

The summer between RC and EC year represents a great opportunity for risk-free exploration. Encouraged by our outcome at the New Venture Competition and the funding I would receive as a Rock Summer Fellow, I... View Details

Publications