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  • All HBS Web  (1,461)
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← Page 51 of 1,461 Results →
  • 01 Mar 2018
  • News

Case Study: On the Record

to build capabilities that would be hard to replicate. Let’s build a plan here—not just to grow but to develop some long-term defensibility. Some record profits would be music to investors’ ears. —Jeffrey Glass (MBA 1994) Grow market... View Details
Keywords: April White
  • 01 Jun 2016
  • News

Case Study: On the Table

their experience, real estate, and logistics. In exchange, you can expand their product offerings and grow their customer segment. —Cindy Park (PLDA 12, 2013) Here are my quick thoughts based on years of emerging and developed market... View Details
  • 21 Jul 2023
  • Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

historically distressed communities nationwide. He later served as an HBS Rock Center for Entrepreneurship Summer Fellow, working to address the labor shortage within the restaurant industry, developing service models to protect and... View Details
  • 20 Jul 2015
  • Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

typically build up around a geographic location where natural resources, an appropriately educated labor force, and a university or other research institution co-mingle. In recent years, some economists have argued that manufacturing... View Details
Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion
  • 01 Mar 2011
  • News

Where the Jobs Are

facilitating commerce and learns that the country is in the midst of a “rail renaissance” that will boost competitiveness in global markets (see article). While individual company successes abound, not all the news is good on the... View Details
Keywords: Roger Thompson; Manufacturing
  • 01 Mar 2014
  • News

Case Study: Gazelle's New Predators

million in revenue in 2013, up from $58 million in 2012. And it touts a Net Promoter Score—a customer-satisfaction indicator—in the low 80s, saying it is "significantly higher than Apple and Amazon, and nearly 50 points higher than phone carriers." But naturally, the... View Details
Keywords: ecommerce; Kathy Korman Frey; Telecommunications; Information; News, Library, Internet, and Other Services; Information; Retail Trade
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

consumers, and labor around the world in a way that they simply didn’t half a century ago. At the same time, business has become responsible for much more than simply “selling high and buying low” and “delivering a healthy return for... View Details
Keywords: by Christina Pazzanese
  • 01 Sep 2004
  • News

Home Sweet (Modular) Home

the initial workflow issues have been resolved. On-site finish work turned out to be a major problem. It’s the general contractor’s job to hook up the utilities and finish interior details once Greentech assembles its modular structures. But a shortage of skilled View Details
Keywords: Roger Thompson; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 04 Jan 2012
  • What Do You Think?

Income Inequality: What’s the Right Amount?

among a country's citizens. Some view inequality as the natural result of freedom, a free market economy, and capitalism. It appears to work best when those with the wealth create jobs for others. This seems to have been the thinking... View Details
Keywords: by Jim Heskett
  • 17 Aug 2010
  • First Look

First Look: August 17

a community of scientists beyond the firm's boundary. Download the paper: http://www.hbs.edu/research/pdf/11-012.pdf Multinational Firms, Labor Market Discrimination, and the Capture of Competitive Advantage... View Details
Keywords: Martha Lagace
  • 12 Jan 2015
  • News

Why Online Retailers Are Starting to Care About Your Feelings

Keywords: e-commerce; consumer behavior; innovation; Retail Trade
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

Questions being asked include: Does corporate accountability reporting have measurable economic consequences for society? What is the effect on the firm? How does the reporting vary according to the relative power of stakeholders such as View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 01 Sep 2008
  • News

On Track

HATCHETT: Calm amid market turmoil. Perhaps it’s fitting that in this Olympic year, Morgan Stanley’s Kimberley Hatchett (MBA ’91) was named one of the “Top 100 Women Financial Advisers” by Barron’s (June 9, 2008). Of that group, Hatchett... View Details
Keywords: Finance
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

a former assistant of his from setting up shop in the same town. But judges in the fifteenth century did not look favorably upon noncompetes, as the Bubonic plague had largely decimated the European labor supply. Legislation of the time... View Details
Keywords: by Martha Lagace
  • 01 Dec 2007
  • News

Subprime Time

With markets reeling in the wake of the subprime mortgage fiasco, BusinessWeek (September 3, 2007) turned to Wall Street eminence and Lazard CEO Bruce Wasserstein (MBA ’71) for “much needed perspective on the current turmoil.” Asked about... View Details
Keywords: Bruce Wasserstein, MBA '71; Finance
  • 01 Jun 2009
  • News

Too Big To Fail

Capitol Hill. The Case for More Regulation Looking at the historical record, Moss makes a strong case that targeted government regulation of financial markets has worked in the past to lower risk and instill consumer confidence. “From the... View Details
Keywords: Roger Thompson; federal bailouts; Credit Intermediation and Related Activities; Finance
  • 01 Sep 2005
  • News

Fixer Upper

almost two decades in marketing at Chemical Bank, before quitting to try her hand at real estate in 1987. Then came that year’s stock market crash, which precipitated a six-year tumble in housing prices as... View Details
Keywords: Real Estate
  • June 2017
  • Article

Creating Reciprocal Value Through Operational Transparency

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
Citation
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Related
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
  • Fast Answer

Government data and information sources for public entrepreneurship

Municipal, local and national level financial data, demographics and market information sources to inform and support public sector entrepreneurship  Where can I find government data (federal, municipal, city, etc.)? Lists... View Details
  • 12 Jan 2016
  • First Look

January 12, 2016

practice, disciplinary rigor, and successful search for powerful generalizations help explain the lasting impact of their 1965 book, A Behavioral Theory of Labor Negotiations. Central to their argument are three important... View Details
Keywords: Carmen Nobel
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