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  • Web

How Coaching Can Help You - Alumni

Interview preparation Offer evaluation and negotiation The coaching experience is unique to each individual. Coaches help alumni assess what is needed to move forward, work with them to address specific obstacles, and direct them to other... View Details
  • 07 Feb 2017
  • Research & Ideas

The Right Way to Cry in Front of Your Boss

on how the framing of passionate versus emotional affected decision-making. In one, participants read a transcript of a job interview in which the interviewees described themselves as getting really passionate or really emotional about... View Details
Keywords: by Roberta Holland
  • 2018
  • Book

Kissinger the Negotiator: Lessons from Dealmaking at the Highest Level

By: James K. Sebenius, R. Nicholas Burns and Robert H. Mnookin (with a forward by Henry A. Kissinger)
As professors and practitioners with careers devoted to negotiation, we are often asked “Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a... View Details
Keywords: History; Negotiation Process; Negotiation Tactics; Personal Development and Career; Negotiation Style; United States
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  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

you had learned during the interview process, probe the organization’s strengths and weaknesses, dig into the financials, and assess the bench strength of the existing C-suite executives. Perhaps one or two of those senior leaders were... View Details
Keywords: by John Quelch
  • Web

Hire Talent

connect with top talent. Find Talent Network with Alumni & Students Network with Alumni & Students Interview Options Coordinate interviews with support from HBS. Learn more about View Details
  • 22 Feb 2017
  • HBS Seminar

Juliet Schor, Boston College

  • 15 Apr 2024
  • Book

Struggling With a Big Management Decision? Start by Asking What Really Matters

wisdom. This is our true moral compass. Early in this project, I interviewed two former CEOs, and both turned out to be avid sailors. For them, a compass was a sophisticated, computerized instrument that was critical when they sailed... View Details
Keywords: by Dina Gerdeman
  • Research Summary

Leadership Development

Professor George has completed his research study on leadership development, based on in-person, in-depth interviews with 125 business and non-profit leaders, over half of whom are chief executive officers. They range in age from 23 to 93, with thirty per cent... View Details

  • Research Summary

The Future of MBA Education

David Garvin, together with Srikant Datar and Patrick Cullen, is examining the future of MBA education and the evolving role of business schools. The research has several components: interviews with business school deans and business executives to identify the... View Details
  • 2018
  • Working Paper

Learning to Become a Taste Expert

By: Kathryn A. Latour and John A. Deighton
Evidence suggests that consumers seek to become more expert about hedonic products to enhance their enjoyment of future consumption occasions. Current approaches to becoming an expert center on cultivating an analytic mindset. In the present research the authors... View Details
Keywords: Hedonic; Wine; Expertise; Holistic; Analytic; Sensory; Taste; Learning; Experience and Expertise; Analysis; Perception
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    Marketing Metaphoria

    Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a groundbreaking book... View Details
    • 2017
    • Working Paper

    Elite Ideas and Incremental Policy Change: The Expansion of Primary Education in India

    By: Akshay Mangla
    This paper analyzes India’s recent enactment of universal primary education. Given the clientelistic features of Indian democracy, this programmatic policy change presents a puzzle. Drawing on interviews and official documents, I find that committed state elites... View Details
    Keywords: India; Political Economy; Ideas; Institutional Change; Education; Change Management; India
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    • Fall 2021
    • Article

    When to Go and How to Go? Founder and Leader Transitions in Private Equity Firms

    By: Josh Lerner and Diana Noble
    Leadership transition in private equity firms is an understudied field, despite the important, albeit controversial, role such firms play in developed economies. We analyzed 260 firms in an empirical study, supplemented by qualitative interviews with a small sample of... View Details
    Keywords: Leadership Transition; Private Equity; Leadership; Management Succession; Analysis
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    • November 2017 (Revised July 2018)
    • Case

    Royal Philips: Designing Toward Profound Change

    By: Srikant M. Datar, Rajiv Lal and Caitlin N. Bowler
    This case explores Royal Philips CEO Frans van Houten's bold use of design research to inform a critical strategic decision: Should Philips leave its storied lighting business behind in favor of complete focus on health technology and consumer lifestyle products?... View Details
    Keywords: Design Research; Health Technology; Innovation; Design; Research; Decision Choices and Conditions; Strategy; Organizational Change and Adaptation; Transformation
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    • 2010
    • Other Unpublished Work

    Hunkering Down and Venturing Out: Network Activation in Response to the Uncertainty of Organizational Restructuring

    Uncertain times in organizational life are often accompanied by shifts in resources and power and can trigger a desire for people to affiliate with others. Yet little is understood about which network ties people activate when they feel uncertain about their standing... View Details
    Keywords: Risk and Uncertainty; Restructuring; Interpersonal Communication; Organizational Structure
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    • Web

    Introduction – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    hourly performance charts to interviews with thousands of employees. Harvard Business School’s role in the experiments represented a milestone in the dawn of the human relations movement and a shift in the study of management from a... View Details
    • Web

    Podcast - Business & Environment

    green concrete produced by Urban Mining Industries that replaces half of the cement with recycled glass that makes its product much less carbon intensive. We present this story through an episode of the HBR Cold Call podcast, where host Brian Kenny View Details
    • Article

    When the Thought Doesn’t Count: The Dynamics of Unhelpful Help in Creative Organizations

    By: Colin Fisher, Julianna Pillemer and Teresa Amabile
    We’ve all been there. You ask a colleague for help with something, maybe a tricky research design or a difficult student. They agree to help, but their assistance misses its mark. You wonder what happened and, if you turn to existing research and theory, you don’t find... View Details
    Keywords: Helping; Organizational Culture
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    • September 2018
    • Article

    Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management

    By: Melissa Carlson, Laura Jakli and Katerina Linos
    Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percent applied for asylum in this first country of arrival. Instead, they either traveled northward informally or remained in Greece in legal limbo. The resultant chaotic... View Details
    Keywords: Refugees; Governance Compliance; Knowledge Dissemination; Policy; Crisis Management; Communication; Greece
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    • 2011
    • Case

    The Secrets to Managing Business Analytics Projects

    By: Thomas H. Davenport, Stijn Viaene and Annabel Van den Bunder
    Managers have used business analytics to inform their decision making for years. And while few companies would qualify as being what management innovation and strategy expert Thomas H. Davenport has dubbed "analytic competitors," more and more businesses are moving in... View Details
    Keywords: Analytics; Business or Company Management; Information Management
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