Publications

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

firms are temporarily closed and 40 percent of the workforce, on average, has been laid off or furloughed since late January. Retail, entertainment, food services, hospitality, and personal View Details

Keywords: by Kristen Senz; Financial Services

21 Mar 2018
Blog Post

Telling Your Story: How to Create a Powerful Personal Digital Brand

nature and amount, if any, of original content you wish to create and share with an online community. Take advantage of toolsThe same internet... View Details

Fast Answer

Web traffic statistics

by Industry , and select the categories for Internet and Online Services View Details

01 Sep 2003
News

Jeanne Jackson

strengths. “During the go-go Internet years, there was pressure at Gap and Wal-Mart to treat the online operation as a separate business,” she recalls. “What we learned is that... View Details

Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

December 2001
Case

Cisco China

By: F. Warren McFarlan, Guoqing Chen and David Kiron

Designed to show how Cisco has taken its U.S.-based infrastructure and applied it to China. It is stunning in its impact as one notes how so much of what is being done in the United States in terms of the intranet has been transferred to China. View Details

Keywords: Internet and the Web; Web Services Industry; Web Services Industry; China; United States

16 Jun 2003
Research & Ideas

Surveying the VC Landscape

VC investing and innovation? A: Buyout groups in fact exacerbated much of the volatility in the venture capital cycle. During the late 1990s, many buyout groups began abandoning the basic industries in which... View Details

Keywords: by Ann Cullen; Financial Services

Profile

Luc Sirois

The health care industry needs so much improvement, it will take a whole movement to fix it. “The more leaders, the better,” says Luc Sirois (MBA 1997), who sees progress coming not through a single organization, but rather from groups of... View Details

Keywords: Health Care; Technology; Nonprofit / Government

08 Apr 2009
Research & Ideas

Clayton Christensen on Disrupting Health Care

interrelated. People who have studied this industry for a long time have come up with a number of feasible ideas to get at the cost problem, including high-deductible insurance and health savings accounts.... View Details

Keywords: by Deborah Blagg; Health

01 Mar 2012
News

Where Innovation Rules

computing to social impact bonds, from industrial robots to personal finance, from Internet retailing to Internet radio—a plethora of products View Details

Keywords: Deborah Blagg;Garry Emmons;Julia Hanna;Roger Thompson; Corporate Services; Corporate Services; Corporate Services

Profile

Marla Malcolm Beck

nature.” As the founder and CEO of Bluemercury, the highly successful luxury cosmetics retailer, Beck has lived an entrepreneur’s dream. She started the company in 1999, just as the dot.com boom was at its zenith, View Details

01 Apr 2002
News

Student Conferences Spark Discussion, Promote Interaction

brokers to talk to Internet customers in real time, cautioned that advances in quality and service should be introduced over time. "It's important to stay on the leading edge... View Details

Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

Stephen M. Case

Case, the founder, has built America Online into the world’s largest online service provider with over 20 million members, and View Details

Keywords: Communications

01 Sep 2017
News

The Shape of Things to Come

Image by John Ritter With the rise of the online MBA and part-time programs, how do you make the ongoing case for students investing in two years at HBS? Nitin Nohria: A transformational experience takes... View Details

Keywords: HBX; CORe; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

05 Mar 2014
What Do You Think?

When Will the Next Dot.com Bubble Burst?

Internet (mobile) businesses and users (have) already evaluated the benefits (and) analysts' valuations can be more predictable " Shankar N. Mandapaka added: "The earlier dot.com bubble was due to... View Details

Keywords: by James Heskett; Publishing; Retail

26 Aug 2024
Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

They disseminated a request on an online platform, offering $10 for participating and $1,000 for the best idea. Here’s part of their request: We would like you to submit your circular economy idea, which can... View Details

Keywords: by Michael Blanding; Information Technology; Information; Technology

February 1998 (Revised June 1999)
Case

DigitalThink: Startup

By: William A. Sahlman, Michael J. Roberts and Christina L. Darwall

Describes a recent Berkeley MBA's attempts to start a business aimed at corporate training via the Internet. Describes the very early efforts at finding an attorney, accountant, and financing, and the interrelationships among these choices. View Details

Keywords: Internet and the Web; Entrepreneurship; Problems and Challenges; Business Startups; Service Industry

March 2005
Case

Chicago Board Options Exchange (CBOE), The

By: George C. Chacko, Anders Sjoman, Daniela Beyersdorfer and George Robert Nelson

The Chicago Board Options Exchange (CBEO) must decide how to respond to new competition in the market for financial options. Options have typically been a very liquid asset class, despite the fact that many single-name options are listed on the CBOE, the second largest... View Details

Keywords: Internet and the Web; Financial Liquidity; Financial Markets; Financial Services Industry; Chicago

April 2005 (Revised June 2006)
Case

Yahoo! Messenger: Network Integration

By: Thomas R. Eisenmann and Alison Berkley Wagonfeld

Describes Yahoo!'s management of the launch of version 6.0 of its Instant Messenger (IM) product, which incorporates features from 12 other Yahoo! properties, including Search, Music, Games, Photos, Personals, News, and Shopping. The integration of features from so... View Details

Keywords: Integration; Business Units; Digital Platforms; Internet and the Web; Competitive Advantage; Web Services Industry; Web Services Industry; United States