Publications

01 Apr 1996
News

Stewards of the Seventh Generation

utilities to review their established capacity-based strategies. "My predecessor, Guy Nichols, became persuaded by the arguments of a number of engineers and environmentalists who contended that the... View Details

Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb

23 Mar 2021
Blog Post

A Lifelong Friendship: From Classmates in Cameroon to Roommates at HBS

dormitories. When we graduated, we set our sights on studying in the US and - as your typical nerds - we both went into engineering. I studied Electrical Engineering at Georgia Tech, View Details

June 2021 (Revised October 2021)
Supplement

CFM International (B): LEAPing Into the Future

By: Ranjay Gulati, Yves Doz and Kerry Herman

By 2017, after a long and highly successful run, the joint venture CFM’s and its parent firms’ leadership faces new challenges and must once again reconsider their commitment to the JV. CFM’s engines have come to dominate the narrow body aircraft market, but technology... View Details

Keywords: Joint Ventures; Partners and Partnerships; Competitive Strategy; Decision Making; Technological Innovation; Business and Stakeholder Relations; Manufacturing Industry

2011
Working Paper

Risky Trust: How Multi-entity Teams Develop Trust in a High Risk Endeavor

By: Faaiza Rashid and Amy C. Edmondson

This paper explicates the challenge of risky trust, which we define as trust that exists between parties vulnerable to high economic, legal, or reputational risks at individual or organizational levels. Drawing from analyses of data collected in a grounded case study... View Details

Keywords: Interpersonal Communication; Leadership; Business Processes; Groups and Teams; Risk and Uncertainty; Trust; Construction Industry; United States

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of... View Details

Keywords: health care; nonprofit industry; professional services; consulting

August 2023
Article

Explaining Machine Learning Models with Interactive Natural Language Conversations Using TalkToModel

By: Dylan Slack, Satyapriya Krishna, Himabindu Lakkaraju and Sameer Singh

Practitioners increasingly use machine learning (ML) models, yet models have become more complex and harder to understand. To understand complex models, researchers have proposed techniques to explain model predictions. However, practitioners struggle to use... View Details

Keywords: AI and Machine Learning; Technological Innovation; Technology Adoption

28 Jul 2023
Blog Post

How I Landed My Manufacturing Internship at HBS

thereof), I wasn’t sure what industry/sector I wanted to pursue for a summer internship. After some research and reflection, I focused on manufacturing. I was an aerospace systems and standards View Details

November 1995 (Revised January 1998)
Case

Transformation of Pratt & Whitney North Haven (A)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone

Pratt & Whitney is a leader in the development and manufacturing of gas turbine engines for commercial and military aircraft. Economic conditions for the airline and defense industries are forcing the airplane engine builders to restructure. Ed Northern, a new general... View Details

Keywords: Transformation; Restructuring; Production; Opportunities; Economy; Aerospace Industry; Manufacturing Industry; Connecticut

September 1998 (Revised September 1998)
Exercise

Working with Your "Shadow Partner"

By: Richard L. Nolan and Kelley Porter

Intended to introduce individuals to search engines and databases on the Internet, in particular those that are available to HBS. View Details

Keywords: Internet and the Web; Education Industry; Boston

June 2012
Case

Siemens AG: Key Account Management

By: Thomas Steenburgh, Michael Ahearne and Elena Corsi

The key account manager of an engineering company has to convince a department to give up important contracts. The German engineering company Siemens had set up a global key account management program since 2010. The key account manager of an emerging account had been... View Details

Keywords: Key Account Management; Commercialization; Marketing; Marketing Management; Engineering; Marketing Strategy; Customer Relationship Management; Profit; Problems and Challenges; Electronics Industry; Consumer Products Industry; Europe

Web

Research Links: Photographs - Railroads and the Transformation of Capitalism | Harvard Business School

Papers include 111 stereographs and photographs taken by F. Jay Haynes, the official photographer for the Northern Pacific Railway. Haynes' images were intended to promote the region and encourage further... View Details

May 1994 (Revised May 1995)
Case

Laura Ashley (B): Defining a Strategy

By: Richard L. Nolan

A turnaround CEO engineers a business transformation and formulates short-term and long-term strategy after assessing the business situation. View Details

Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Apparel and Accessories Industry; Apparel and Accessories Industry

Web

Seen and Unseen | Baker Library | Bloomberg Center | Harvard Business School

sculpture of a Native man on horseback wearing a feathered headdress, which was in the collection of railroad executive and mechanical engineer Lewis K. Sillcox (1886–1989) and... View Details

15 Dec 2023
News

Know Your HBS Staff: Ravi Mynampaty

19 Nov 2012
Research & Ideas

LEED-ing by Example

spillover effect to the private sector. The authors studied what happened after municipal governments in California adopted policies that required public (but not private) building renovations and new View Details

Keywords: by Carmen Nobel; Construction; Construction; Construction; Construction

08 Jun 2018
News

My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses

patience, and responsibility. Jugal Choudhary, AMP 2012. My first job was with a company called Babcock and Wilcox, designing boilers. So I joined straight out of my View Details

2012
Article

Global Policy for Local Livelihoods: Phasing Out Mercury in Artisanal and Small-Scale Gold Mining

By: Kristin Sippl and Henrik Selin

This article uses a behavioral economics lens to identify the challenges the United Nation's Minamata Convention is likely to face in addressing the problem of mercury pollution from gold mining. View Details

Keywords: Mining; Pollutants; Problems and Challenges; Policy; Global Range

Find at Harvard

March 2005 (Revised May 2009)
Case

Columbia's Final Mission

By: Michael Roberto, Amy C. Edmondson, Richard M.J. Bohmer, Laura Feldman and Erika Ferlins

On February 1, 2003, the Shuttle Columbia disintegrated upon re-entry into the Earth's atmosphere, and the seven astronauts onboard lost their lives. Explores Columbia's final mission from the perspective of six key managers and engineers associated with NASA's Space... View Details

Keywords: Decision Choices and Conditions; Leadership; Crisis Management; Management Teams; Organizational Culture; Aerospace Industry