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  • March – April 2008
  • Article

Identity Incentives as an Engaging Form of Control: Revisiting Leniencies in an Aeronautic Plant

By: Michel Anteby
Research has long shown that organizations shape members' identities. However, the possibility that these identities might also be desired and that members might benefit from this process has only recently been explored. In a qualitative study of a French aeronautic... View Details
Keywords: Governance Controls; Employee Relationship Management; Organizational Culture; Identity; Motivation and Incentives; Aerospace Industry; France
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  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

badly. Other apparent areas of interest in the last 12 months included corporate social responsibility, marketing techniques, and, of course, the ubiquitous Lady Gaga. Here are the Top 10 most-read articles and 10 most-read working papers... View Details
Keywords: by Staff
  • 2022
  • Working Paper

Politics at Work

By: Emanuele Colonnelli, Valdemar Pinho Neto and Edoardo Teso
We study how individual political views shape firm behavior and labor market outcomes. Using new micro-data on the political affiliation of business owners and private-sector workers in Brazil over the 2002–2019 period, we first document the presence of political... View Details
Keywords: Private Sector; Employees; Prejudice and Bias; Brazil
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  • April 1964 (Revised September 1982)
  • Case

Empire Glass Co. (B)

Details the behavior of line managers, management staff, and workers in response to long-established control system developed by corporation headquarters. View Details
Keywords: Behavior; Management Systems; Employees; Manufacturing Industry
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  • November 2007
  • Supplement

Differences at Work: Emily (C)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Emily (C) HBS Case No. 9-408-047 describes how the original email author apologizes to her acknowledging that his behavior was extremely inappropriate. While Emily accepts the apology, she still forwards the email on to her boss with a note... View Details
Keywords: Behavior; Working Conditions; Employees; Interpersonal Communication; Resignation and Termination
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  • May 2024
  • Teaching Note

Making Progress at Progress Software (A) and (B)

By: Katherine Baldiga Coffman, Hannah Riley Bowles, Emma Ronzetti and Alexis Lefort
Teaching Note for HBS Case Nos. 924-010 and 924-011. View Details
Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Employee Relationship Management; Personal Development and Career; Technology Industry
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  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

Bekkers. Asking Questions Can Get You a Better Job or a Second Date Knowing how to keep a conversation going can improve your career as well as your social life, according to research by Alison Wood Brooks and colleagues. Why Productivity... View Details
Keywords: by Sean Silverthorne
  • 26 Nov 2001
  • Research & Ideas

Manager or Mentor? Why You Must Be Both

feedback to the employee may be adequate but of limited value toward the employee's development Most people manage for performance's sake rather than for development, he added. Managers who manage for performance are more likely to be... View Details
Keywords: by Martha Lagace
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

short-term moves such as layoffs, interpreted by some as running counter to the Statement’s ideals, were balanced by concern for the long-term survival of the organization so important to other employees able to keep their jobs. In the... View Details
Keywords: by James Heskett
  • June 2018
  • Teaching Note

Difficult Conversations and Dealing with Challenging Situations at Work

By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
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  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

of resources, incentive compensation, or investments in socially motivated initiatives? He asks how a CEO avoids addressing the needs of one stakeholder too much or too little for too long? Others have suggested that the new statement... View Details
Keywords: by James Heskett; Retail
  • 02 Jun 2008
  • Research & Ideas

Spending on Happiness

One of the most puzzling paradoxes in social science is that though people spend so much of their time trying to make more money, having more money doesn't seem to make them that much happier. My colleagues Liz Dunn and Lara Aknin—both at... View Details
Keywords: by Sarah Jane Gilbert
  • 22 Jan 2018
  • Sharpening Your Skills

Why You Are Unhappy at Work

feeling. What can be done to improve the office environment? Research by Harvard Business School professors suggests these problems are not only common—but solvable. Here are some of our most insightful stories about unmotivated employees... View Details
Keywords: by Sean Silverthorne
  • August 2020
  • Article

Workplace Knowledge Flows

By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
We conducted a field experiment in a sales firm to test whether improving knowledge flows between coworkers affects productivity. Our design allows us to compare different management practices and to isolate whether frictions to knowledge transmission primarily reside... View Details
Keywords: Knowledge Sharing; Interpersonal Communication; Employees; Performance Productivity; Sales; Motivation and Incentives
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  • June 2014
  • Case

Making Progress at IDEO

By: Teresa M. Amabile and Katrina Flanagan
This case focuses on different types of client relationships at IDEO, the value of these relationships for IDEO and clients, and the implications for IDEO designers' everyday experience of work. As new types of client work have shifted away from the more classic design... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Employees; Customer Focus and Relationships; Service Industry
Related
  • 22 Sep 2003
  • Research & Ideas

How Businesses Can Respond to AIDS

2002, according to UNAIDS, the Joint United Nations Program on HIV/AIDS Recognizing The Threat What should responsible organizations do to counter the epidemic for their employees and their business? For a start, they must pool knowledge... View Details
Keywords: by Martha Lagace
  • October 2003 (Revised October 2003)
  • Teaching Note

Electric Maze Exercise, The (TN)

By: Amy C. Edmondson and Hanna Rodriguez-Farrar
Teaching Note for (9-604-046). View Details
Keywords: Learning; Problems and Challenges; Social Psychology; Employees
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  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

Work cultures will be stressed anyway, as the continuing COVID-19 pandemic uncertainty puts people on edge. Employee loyalty has waned and resistance grown. Leaders could suffer empathy fatigue and become less understanding, but leaders... View Details
Keywords: by HBS News
  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

understand differences among the groups and find ways to appeal to a broader set of employees and customers," according to HBS professor David A. Thomas. Since then, the number of female executives in the company has grown by 370... View Details
Keywords: by David A. Thomas

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