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  • All HBS Web  (1,207)
    • People  (1)
    • News  (396)
    • Research  (654)
    • Events  (6)
    • Multimedia  (22)
  • Faculty Publications  (347)
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  • 15 Nov 2011
  • First Look

First Look: November 15

essential to develop the self-awareness, compassion, emotional intelligence, and authenticity required to be inspired human beings and inspiring leaders. Book:... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2024
  • News

Alumni Books

Edited by Margie Kelley Alumni Books 20+ Years of Urban Rebuilding: Lessons from the Revival of Lower Manhattan after 9/11 By Patrice Derrington (MBA 1991) and Rosemary Scanlon (PMD 42, 1981) Routledge Following the destruction of the World Trade Center and the... View Details
  • 05 Dec 2011
  • Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

tools like an infrared eye tracker to measure eye movements and special vision software that analyzes facial expressions to gauge emotional responses. Experiments in the field are gaining popularity too, covering a wide spectrum of... View Details
Keywords: by Carmen Nobel
  • 04 Oct 2024
  • In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

maintaining a home and raising children. Which spousal actions register as “extra” and inspire gratitude? Which register as “not enough” and inspire resentment? We examined these emotions and the underlying expectations they reflected in... View Details
Keywords: by Rachel Layne
  • 30 Sep 2016
  • News

Competing Against Luck

social, emotional job to be done. And the mix of functional, social, and emotional elements-- that mix changes by the job. But once we understand the job, then I need to ask the next question, which is-- all... View Details
  • 15 Dec 2015
  • First Look

December 15, 2015

monetary rewards are at stake (Study 3). The tendency to infer dislike from dissimilarity is driven by a belief that others have a narrow and homogeneous range of preferences (Study 5). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50152 December... View Details
Keywords: Carmen Nobel
  • 22 Dec 2015
  • First Look

December 22, 2015

1920s, the company earned a huge notoriety for capturing the aesthetic and emotional dimension of the Art Deco movement in its design and gained a worldwide reputation for innovation and expertise in the realm of colored stones. Known as... View Details
Keywords: Carmen Nobel
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

emotional stumbling block that often is more difficult to overcome than the challenge of deciding which tradeoffs to make. Q: How do you help them over that stumbling block? A: Frei: One way is to make the advantages of tradeoffs clear.... View Details
Keywords: by Deborah Blagg; Service
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

minds—the deep metaphors that reveal people's true feelings about products. The solution: Find ways to generate positive emotional associations, as GSK has done with its weight-loss product. Alex Lee, president of household-products maker... View Details
Keywords: Martha Lagace
  • 01 Dec 2012
  • News

The Accidental Pioneers

with a ring of empty seats above, below, and to either side of her own. "It was a lesson in the emotional and intellectual challenges of being a true minority," Lack says. "One of the wonderful things is that isolation lasted such a short... View Details
Keywords: Hanna, Julia
  • 18 Apr 2005
  • Research & Ideas

Prosper with Multi-Channel Retailing

of store finance and operations for youth retailer Abercrombie & Fitch, Inc., said his company uses all its channels to magnify its brand message. "For us, it's all about building brands, and branding is just about building an View Details
Keywords: by Julie Jette; Consumer Products; Retail
  • Web

The Founder Mindset - Course Catalog

Despite different outcomes, each founder has made a difference that others can build on. And, by pushing their intellectual and emotional limits, founders usually emerge stronger and more resilient. The Founder Mindset is a course about... View Details
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

(1) Even if mix of original motivations remains constant (50%-50% in example), intensity may increase. (2) Even if intensity of original motivation remains constant, it may become more blended: 2a Generating a value-oriented and emotional... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

crops of leaders. In all practical situations, one needs a mixture of different leadership styles to induce human energy " Jerry Houser advised us to consider that " understanding leadership means understanding the emotions of... View Details
Keywords: by James Heskett; Service
  • 15 May 2012
  • First Look

First Look: May 15

interconnected world, leveraging Home Depot's brick-and-mortar success in the new environment, and continuing to build and sustain lasting emotional connections with customers. Purchase this... View Details
Keywords: Carmen Nobel
  • 18 May 2015
  • Research & Ideas

Advertisers Get Serious About Playing With Their Brands

became the marker," Deighton says. These days, marketing mavens realize that social media is best at building emotional bridges with consumers, done by inviting them to be part of the process. And so they are hard at work inventing... View Details
Keywords: by Dina Gerdeman; Advertising
  • 02 Sep 2021
  • News

Back to School

social and emotional needs of students. And we have guidance from the CDC, of course. The ultimate framework we’re working to create will empower districts to make the right decisions for what’s going on in their community, given... View Details
Keywords: Julia Hanna
  • 01 Dec 2003
  • News

Rural Renewal

graze. “I immediately told the real estate agent that this was my dream house,” she says shaking her head, still surprised by how she let emotion cloud her usually savvy negotiation skills. Reade didn’t plan to be a farmer, but for tax... View Details
Keywords: Susan Young; Crop Production; Agriculture
  • 16 Jan 2012
  • Research & Ideas

Private Meetings of Public Companies Thwart Disclosure Rules

are actively breaking the rules of Regulation FD. Rather, he is suggesting that the SEC may need to spend more time determining what constitutes material information. For an astute observer, simply observing a CEO's emotions during a... View Details
Keywords: by Carmen Nobel; Financial Services
  • 13 Aug 2008
  • Research & Ideas

The Inner Life of Leaders

Managers are oriented to process, while leaders are attuned to substance. Process is concerned with establishing procedures for solving problems, while substance deals directly with the problems at hand. Process is soon related to obsessive thinking and depressive... View Details
Keywords: by Martha Lagace
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