Department Of Defense - Publications - Faculty & Research

22 Dec 2016
Op-Ed

The Small Business Administration is a Model for How to Drive Economic Growth

have consolidated small business in one place (his proposal would have put parts of the small business activities from the Departments of Agriculture, Treasury, and Commerce... View Details

Keywords: by Karen Mills

26 Jul 2004
Research & Ideas

A Better Way to Negotiate: Backward

negotiations with a potential acquirer's CEO. Instead, we researched who the CEO would turn to regarding acquisitions. Of course, his CFO would be pivotal. Continuing to map backward, we turned up an analyst in the finance View Details

Keywords: by James K. Sebenius

20 Dec 2004
Research & Ideas

How an Order Views Your Company

into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there... View Details

Keywords: by Sarah Jane Johnston

17 Sep 2024
Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

CEOs have never had so many ways to communicate with their employees. But despite the availability of Slack, internal newsletters, and virtual town hall meetings, organizations can still go quiet. One of the... View Details

Keywords: by Ami Albernaz

23 Mar 2021
Book

Succeeding in the New Work-from-Anywhere World

When the pandemic forced employees to flee offices and work from home in droves last year, many business leaders worried that productivity might take a dive. Would remote workers be too tempted by the lures of Netflix or too distracted by... View Details

Keywords: by Michael Blanding

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

Bezos was still working on Wall Street. After decades of tax-free sales, ecommerce was just 11.4 percent of US retail sales in 2019, according to the Department View Details

Keywords: by Frank V. Cespedes

06 Aug 2014
Research & Ideas

Climbing Down from the Ivory Tower

In the late 1970s, the Chicago Police Department noticed that the city's crime rate increased when cops stopped walking the beat and started driving around in patrol cars instead. They wondered why, and asked the political scientist... View Details

Keywords: by Carmen Nobel; Education; Health

18 Jun 2012
Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

available, you're much more likely to be able to compare different attributes of the shoes." Next Steps The researchers are currently testing their theory at a large company. Instead of submitting... View Details

Keywords: by Maggie Starvish

06 Jul 2015
Research & Ideas

Money and Quotas Motivate the Sales Force Best

than 14 million people employed in personal selling in the United States alone represent about 10 percent of the entire country's labor force, according to the US Department of... View Details

Keywords: by Roberta Holland; Retail

03 Nov 2022
Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

manager’s back to get the CTO’s opinions on their work or they try to undermine a decision made by the new head of a department by complaining to the CEO. Even finding time to just chat with the founder is a... View Details

Keywords: by Julia Austin

12 Mar 2006
Research & Ideas

Global Poverty Needs a Global Answer

international labor affairs in the U.S. Department of Labor during the administrations of Eisenhower and Kennedy. It was a time when many countries in Africa and Asia were... View Details

Keywords: by Cynthia Churchwell

06 Sep 2005
Research & Ideas

The Best Place for Retirement Funds

thinking about where to hold them, specifically, inside or outside of tax-deferred accounts. "Getting this decision right can be pretty close to a free lunch," says Bergstresser, who with colleague James Poterba, a professor at... View Details

Keywords: by Ann Cullen

02 Aug 2004
Research & Ideas

Health Care Research and Prospects

hospitals and didn't in others. And it actually had a lot to do with the kind of power their cardiac surgery departments had. It didn't take off in places with politically strong and well respected cardiac... View Details

Keywords: by Wendy Guild Swearingen; Health

19 Nov 2012
Research & Ideas

LEED-ing by Example

buildings, a joint program of the Department of Energy and the Environmental Protection Agency; the National Association of Home Builders'... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and company profits—would... View Details

Keywords: by Jean Ayers

31 Oct 2004
Research & Ideas

Bypass Marketing: Are Docs Influenced?

of the study, Alvin Silk, Harvard Business School Professor Emeritus, and Joel Weissman, associate professor, department of Medicine and Health Care Policy, Harvard Medical... View Details

Keywords: by Manda Salls

23 Jun 2003
Research & Ideas

Historically Speaking: A Roundtable at HBS

Business History at HBS traces its roots back to 1927 when it was part of a course in business policy. But the golden age for this area of study at the School began with the arrival View Details

Keywords: by Jim Aisner

19 Oct 2015
Research & Ideas

Business Research that Makes for Smarter Public Policy

Ginger Jin, of the Maryland Center for Economics and Policy, is just one example. They invited regulatory officials from several leading federal agencies, including the Department View Details