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Show Results For
- All HBS Web
(1,514)
- People (2)
- News (316)
- Research (1,027)
- Events (3)
- Multimedia (4)
- Faculty Publications (321)
- 23 Aug 2019
- Sharpening Your Skills
Has the Corporate Mission Just Been Disrupted?
their “agency” at every level will be in the best position to create change. Corporate social responsibility in action Activist CEOs Are Rising Up—and Their Customers Are Listening Are product sales affected by the CEO's stance on... View Details
- Web
Video Clips & Discussion Questions - Creating Emerging Markets
Chairman of Nalli Silk Sarees, explains how his grandfather's commitment to honesty in business has been handed down through the generations, and how it has helped to engender customer trust and loyalty. Rahul Bajaj Rahul Bajaj Chairman... View Details
- Web
Field Course: Business Plans for Innovating in Health Care, Q2 - Course Catalog
in Health Care” (Course 2815, Fall Q1), which is a prerequisite to this course. Students can expect to: Review their existing business plan , its opportunities and challenges, and develop strategies for sustained success , including testing various go-to-market... View Details
- 01 Mar 2008
- News
Alumni Books
sweet spot; designing the offer to create customer value and secure differential advantage; integrating to serve the customer; and measuring what matters. Science Lessons: What the Business of Biotech Taught Me about Management by Gordon... View Details
- 16 Jun 2020
- Blog Post
Delivering Solutions During a Crisis with Hans Kristian Furuseth (MBA 2019)
feedback on the business based on his ecommerce expertise. After Verdane invested in Farmasiet.no, Furuseth was brought on as CEO. Leading Change and Managing Through Crisis Since taking the helm at Farmasiet.no in 2019, Furuseth and team... View Details
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
California, at the Plug and Play office, which is an accelerator based in the area, and there was some entrepreneur who was presenting I think like a smart dog caller or something like that. And we both sort of looked at each other and... View Details
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
Companies should "always try new things," he emphasizes. "But we have learned to focus on and apply this innovation to our current customers." Updated advice: Make sure that a sizable percentage of your current View Details
Keywords: by Melissa Raffoni
- 22 Feb 2022
- News
Case Study: Welcome Aboard
manage their assets, tenants, and leasing, the software solutions that Lerner and Holder supported offered the promise of a cutting-edge solution. The implementation process once a customer signed on, however, could be a struggle, with... View Details
Keywords: Jen McFarland Flint
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
and Operations Management Unit at HBS. "The longer we take to figure this out, the more likely we're going to have a few of the best firms pulling way ahead based on this competitive advantage." More Likely To Go Radical In her research,... View Details
Keywords: by Maggie Starvish
- 18 May 2010
- First Look
First Look: May 18
objectives. First, this format allowed us to combine the active student orientation typical of case-based approaches with the systematic construction of cumulative theoretical frameworks more characteristic of lecture-based methods. Second, View Details
Keywords: Martha Lagace
- 08 Sep 2015
- First Look
September 8, 2015
https://www.hbs.edu/faculty/Pages/item.aspx?num=49543 Misconduct in Financial Services: Differences Across Organizations By: Brown, Jennifer, and Dylan Minor Abstract—We examine misconduct in financial services. We propose a theory in which experts extract surplus View Details
Keywords: Carmen Nobel
- 08 Feb 2018
- Blog Post
WesTrek: A Recap of the Largest Professional Trek at Harvard Business School
Lands End. In the evening, WesTrekkers got the chance to mingle and meet each other at a kick-off event on Sunday evening. WesTrek at Land’s End, San Francisco Monday morning began early at 9AM. According to personalized schedules (matched View Details
Keywords: Technology
- 01 Jun 2013
- News
School of Hard Knocks
engagement were more than three times as profitable as firms with average engagement. Fostering a diverse culture is the right thing for a firm to do; it can also lead to a stronger bottom line, especially in today's world where virtually every company serves a diverse... View Details
- 01 Mar 2004
- News
Drug Imports a Hot Topic at Alumni Health-Care Conference
Conference Coverage on the Working Knowledge website. European Business Conference Seeks to Understand Differences Americans expect to find luxury goods at the mall. Europeans don’t. American shoppers expect to be waited on. U.K. View Details
- Web
Black Business Leaders and Entrepreneurship | Baker Library
potential target customers including jobs and occupations, educational attainment, employment status, school enrollment, health, housing, and more. Suggested Resources United States Census Bureau Demographic characteristics, total... View Details
- 08 Mar 2016
- First Look
March 8, 2016
search listings by about the same quantity. This effect appears to result from interactions between the design of search results and users' decisions about where and how to focus their attention: users who decide what to click based on... View Details
Keywords: Sean Silverthorne
- 16 Jun 2009
- First Look
First Look: June 16
Chairman Wang Jianzhou was exploring ways to expand its customer base. Nearly saturated in the cities, China Mobile needed to broaden its base of subscribers. Wang believed that further investment in China's... View Details
Keywords: Martha Lagace
- 23 May 2019
- News
Marla Beck, MBA/MPA 1998
customer base and needed the administrative and technical power of an established firm. In brokering the deal with Macy’s, the Becks were determined to remain part of the company. Marla serves as CEO and... View Details
Keywords: Susan Young
- 01 Mar 2017
- News
Lego Stays on Script
marketing, Michael Moynihan (MBA 1993), has been with the company since 1996, long enough to remember its missteps in attempting to broaden Lego’s customer base by expanding into product categories such as... View Details
Keywords: Julia Hanna
- 01 Sep 2003
- News
Books
failures as well as successes. A final chapter examines how some companies — even whole industries, like integrated circuits — literally have shifted the locus of experimentation to their customers and created billions of dollars of new... View Details