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Show Results For
- All HBS Web
(6,445)
- People (3)
- News (1,228)
- Research (4,157)
- Events (16)
- Multimedia (81)
- Faculty Publications (2,889)
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- 01 Oct 1998
- News
New Loan Program Signals Breakthrough in MBA Financial Aid
Corporation, a subsidiary of Citibank, that allows MBA students to borrow funds through a customized version of Citibank's private CitiAssist program. Citibank will be granted preferred lender status with MBA students at HBS, although... View Details
- 01 Jun 2000
- News
Business Suits You: Experimenting with Professional Identity
broader array of role models, choosing bits and pieces from different people to create a customized model," she explains. The second form of experimenting that Ibarra documented was characterized by a concern for authenticity, defined as... View Details
- 17 Dec 2015
- News
Applying Strategy Concepts In Innovative Ways Through Technology
aggregated into an industry. Team members study data and collaborate on beer design, pricing, and packaging, as well as on decisions about manufacturing and marketing. After each round of play, reports are generated that include balance sheets, View Details
- 26 Apr 2011
- News
BioMine Strikes Gold
category, and browse buying guides, helping customers make an informed buying decision. vinsnap is a mobile automotive marketing company. The application organizes car searches for customers using... View Details
- 01 Jun 2010
- News
Michael Depatie
was ranked number one in guest satisfaction for 2009 by the Market Metrix Hospitality Index (based on over 130,000 hotel customer surveys), beating competitors including the Ritz-Carlton, W Hotels, and the Four Seasons. Michael Depatie... View Details
- 15 Nov 2013
- News
Helping Bright Ideas Shine Again
things. Even when I was young, I started a landscaping business that I ran for several years. It taught me customer service, following a rigorous schedule, buying and maintaining equipment, and dealing with employees—all of which have... View Details
Keywords: Robert S. Benchley
- 23 Sep 2021
- News
Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies
then finally seeing the outcomes. “Measuring the impact of our actions on the environment, employees, and customers is becoming increasingly important,” Serafeim says. ”With impact-weighted accounts, we have the opportunity to redefine... View Details
Keywords: Margie Kelley
- 01 Jan 2002
- News
Marjorie M.T. Yang (MBA '76)
guiding precepts is to try to improve the livelihood of every member of the company," says Yang, "so the benefits of these savings are passed on not only to our customers but to all our employees. In addition, we feel a responsibility to... View Details
- 01 Jun 2014
- News
In My Humble Opinion: Jan Swartz (MBA 1996)
Swartz, MBA 1996] jokes that my hotel requirements have changed significantly since I sold him on stories like this." Where she'd like to visit next: The Galápagos Islands; Machu Picchu. Travel tips: Global Entry, a program that allows for expedited View Details
- 28 Jun 2011
- News
Beyond Case Writing
policy, officials asked Ashraf to conduct research on how to change men’s preferences for having more children. “So I’m piloting projects on that right now,” she said. Ashraf is one of a small number of HBS faculty who pursue experimental field research. For her, it’s... View Details
- 01 Dec 2011
- News
Research With Impact: Changing Global Health Practices
public policy, and social challenges. In health care, for example, the dominant policy model assumes that access and affordability are the keys to improving care for the poor. In Ashraf’s view, “We can’t solve the challenges of global health without deeply... View Details
- 01 Jun 2022
- News
Ink: Start Small, Rise Above
Nourish: We built a great line of formula-ready baby bottles, and we found a solid customer base. The unit economics made sense. The branding was great, and we were seemingly successful. Then we got a big order with Whole Foods, the dream... View Details
Keywords: Jen McFarland Flint
- 01 Jan 2002
- News
Orin C. Smith (MBA '67)
Smith. Not only has Starbucks created a "third place" for the customer between work and home, but it has also launched a number of environmental and community-oriented initiatives. "We have a great culture in this company," Smith... View Details
- 01 Jun 2012
- News
Letters to the Editor
Angie’s List is missing is a service that includes reviews and ratings of customers who fall into the category of slow-pay, no-pay, or threaten-not-to-pay; who threaten to sue; who ask for much more far outside the contract; and who are... View Details
- 12 May 2016
- News
Food Rescue Is on a Mission
models are very powerful,” he explains. “We have trucks that do deliveries, but the innovation is in how we are able to suit local needs, with many different collection models customized for local circumstances.” For Carson, a founder of... View Details
Keywords: Jill Radsken
- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of... View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 01 Mar 2017
- News
Case Study: Moment in the Sun
a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers are healthier and getting better... View Details
Keywords: Dan Morrell
- 01 Sep 2015
- News
The Protagonist Goes Prime Time
Buell sprints from the Skydeck, his gray jacket flapping, to add another student idea to the slowly growing list on the chalkboard. The Managing Health Care Delivery Executive Education class is brainstorming ways to improve the customer... View Details
Keywords: April White
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
be adapted to all sorts of nutritious foods—AACE has added soybeans, maize, and sorghum to its product line—but spices have proven to be an effective proof of concept. It now sells products to customers in 6 of Nigeria's 36 states,... View Details