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  • All HBS Web  (2,644)
    • People  (1)
    • News  (733)
    • Research  (1,426)
    • Events  (27)
    • Multimedia  (16)
  • Faculty Publications  (1,035)
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  • Web

Fostering Innovation in Life Sciences - Health Care

Evidence from Europe By: Fiona M. Scott Morton, Ariel Dora Stern and Scott Stern 15 Mar 2019 Science Targeting cancer and careers: Precision Medicine Re: Richard Hamermesh 21 Mar 2019 Working Knowledge Advancing Computational Biology and... View Details
  • 14 Dec 2007
  • Op-Ed

When Your Product Becomes a Commodity

commoditization is a customer relationship management system that permits computation of the profit margin associated with each customer, based on price-paid less cost-to-serve. Companies need to invest in these information systems early... View Details
Keywords: by John Quelch
  • Winter 2021
  • Editorial

Introduction

By: Michael A. Wheeler
This issue of Negotiation Journal is dedicated to the theme of artificial intelligence, technology, and negotiation. It arose from a Program on Negotiation (PON) working conference on that important topic held virtually on May 17–18. The conference was not the... View Details
Keywords: Artificial Intelligence; Information Technology; Negotiation; AI and Machine Learning
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Wheeler, Michael A. "Introduction." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 5–12.
  • 08 Feb 2017
  • HBS Seminar

Andrew Mao, Microsoft Research

  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

consistent rate, related to the firm’s growth objectives, only works in a stable market, in a stable industry, in a stable region. “That’s a lot of ‘ifs,’” Chung says. Putting artificial intelligence to work Artificial intelligence—an array of approaches that rely on... View Details
Keywords: by Michael Blanding
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

transcript that can be analyzed carefully—and at leisure—by suspicious counterparts. "People detect lies better over the computer than they do face-to-face," Van Swol says. That said, the researchers are quick to emphasize that... View Details
Keywords: by Carmen Nobel
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

sellers), ad-supported media (ad sponsors and readers/viewers), computer operating systems (application developers and users), videogame consoles (game developers and geeks), shopping malls (retailers and consumers), digital media... View Details
Keywords: by Sean Silverthorne; Technology
  • October 2017
  • Case

The Transformation of Microsoft

By: C. Fritz Foley, E. Scott Mayfield and F. Katelynn Boland
In early 2015, Amy Hood, CFO of Microsoft, and the rest of the senior leadership team faced a set of fundamental choices. The firm had opportunities to serve customers in ways that would be associated with higher growth but lower margin. Some of these opportunities... View Details
Keywords: Growth; Corporate Finance; Valuation; Growth Management; Communication Strategy; Transformation; Computer Industry; Computer Industry; United States
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Foley, C. Fritz, E. Scott Mayfield, and F. Katelynn Boland. "The Transformation of Microsoft." Harvard Business School Case 218-048, October 2017.
  • Web

Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

also an area of heavy growth. As the 1980s ushered in the rise of high-tech research and start-ups, Lehman Brothers, Kuhn, Loeb & Co. helped finance Cetus, an early biotech firm, as well as Intel, which created the first microprocessor. Advances in View Details
  • Web

Globalization - Faculty & Research

and placed a big bet on innovations in high performance computing and Artificial Intelligence to make AMD a tech powerhouse by late 2023. Lisa Su and AMD (A) and Lisa Su and AMD (B) are not standalone case studies. They are designed to be... View Details
  • 2006
  • Working Paper

The Value of a 'Free' Customer

By: Sunil Gupta, Carl F. Mela and Jose M. Vidal-Sanz

Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details

Keywords: Customer Value and Value Chain; Auctions; Network Effects; Business Strategy
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Gupta, Sunil, Carl F. Mela, and Jose M. Vidal-Sanz. "The Value of a 'Free' Customer." Harvard Business School Working Paper, No. 07-035, December 2006.
  • 11 Apr 2016
  • HBS Seminar

Pian Shu, Harvard Business School

  • 12 Mar 2021
  • News

My Favorite Case

Edited by Jen McFarland Flint; illustration by Taylor Callery Scroll the main story to read all alumni submissions or jump to a specific case here: “Suzuki Samurai” Paige Arnof-Fenn (MBA 1991) “Johnson & Johnson: The Tylenol Tragedy” Steven Newman (MBA 1992) “Heublein,... View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • 01 Oct 1999
  • News

Banking on Success

outlook for the next fifty years, I would say it's sensational. How would you rate your personal computing skills? I've kept up pretty well, by necessity. You can't get a stock quote today without being able to use a computer. Our ability... View Details
Keywords: Deborah E. Blagg
  • 31 Aug 2007
  • Working Paper Summaries

Exclusivity and Control

Keywords: by Andrei Hagiu & Robin S. Lee; Entertainment & Recreation
  • 31 Jul 2023
  • News

Striving for Imperfection

got 3000 entries. The winning entry used computer vision from the cameras to identify the shape of gill plates and fins to identify endangered species versus species that it was okay to capture. And that’s now been put into effect in the... View Details
Keywords: Management of Companies and Enterprises; Management
  • April 2010 (Revised July 2014)
  • Case

Apple Inc. in 2010

By: David B. Yoffie and Renee Kim
On April 4, 2010, Apple Inc. launched the iPad, the company's third major innovation released over the last decade under its iconic CEO Steve Jobs. Apple's strategy of shifting its business into non-PC products had thrived so far, driven by the smashing success of the... View Details
Keywords: Technological Innovation; Product Launch; Product Positioning; Competition; Corporate Strategy; Computer Industry; Computer Industry
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Yoffie, David B., and Renee Kim. "Apple Inc. in 2010." Harvard Business School Case 710-467, April 2010. (Revised July 2014.)
  • Web

Investing in Emerging Industries | Baker Library | Bloomberg Center | Harvard Business School

indirectly . . . [which] can be controlled by appropriate legislation.” [11] Lehman Brothers also focused on the oil industry, helping to finance TransCanada Pipelines Ltd., Penzoil Company, Halliburton Oil Well Cementing Company, and Kerr-McGee Oil Industries, Inc.... View Details

    F. Warren McFarlan

    Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

    Keywords: computer; computer; computer; computer; computer; computer; computer
    • 18 Jan 2022
    • Research & Ideas

    How Eliminating Non-Competes Could Reshape Tech

    Second, advanced software algorithms and data-based artificial intelligence algorithms account for increasing amounts of trade secrets in technology. These technologies rely on massive stores of distributed computing and data built up... View Details
    Keywords: by Kristen Senz; Technology
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