Publications

September 2001 (Revised August 2005)
Case

Microsoft in 2002

By: Michael G. Rukstad, David B. Yoffie, Carl Johnston and Tyrell Levine

Examines Microsoft's strategy and competitive position as it prepares to launch Windows XP. The discussion explores how Microsoft builds and sustains its competitive edge. View Details

Keywords: Competitive Advantage; Applications and Software; Product Launch; Information Technology Industry; Information Technology Industry; United States

January 2000 (Revised November 2000)
Case

Lucent Technologies New Ventures Group

By: Rosabeth M. Kanter and Michelle Heskett

Lucent Technologies' successful New Ventures Group must present company executives with a strong case for continuing corporate venturing activities despite a troubled financial performance in difficult market conditions. View Details

Keywords: Corporate Entrepreneurship; Business or Company Management; Management Teams; Business Ventures; Venture Capital; Financial Condition; Change Management; Wireless Technology; Financial Services Industry; Financial Services Industry; New Jersey

2001
Case

Intel Corporation's Internal Ecology of Strategy Making

By: C. M. Christensen and Robert A Burgelman

Keywords: Corporate Strategy; Information Technology Industry; Information Technology Industry

November 1989
Case

IBM Corp.: The Full Employment Practice (Condensed)

By: D. Quinn Mills and G. Bruce Friesen

Keywords: Employment; Management Practices and Processes; Computer Industry; Computer Industry

15 Jan 2020
News

The Business of Access

organizations serve, but also for the people who have chosen to work for such organizations. “I laugh all the time that nonprofits work with duct tape and rubber bands,” says Lisle. “The goal is not to do that. It’s to get staff ample pay and new, not used, View Details

Keywords: Maureen Harmon

February 1980
Case

Rank Xerox Ltd. (A)

By: Michael Y. Yoshino

Keywords: Computer Industry; Computer Industry

May 2011 (Revised May 2011)
Case

Nokia: The Burning Platform

By: Juan Alcacer, Tarun Khanna and Mary Furey

Overview on the state of Nokia since the “Emerging Nokia?” case was written. View Details

Keywords: Business Strategy; Corporate Strategy; Competitive Advantage; Marketing Strategy; Emerging Markets; Network Effects; Telecommunications Industry; Telecommunications Industry

June 2010
Teaching Note

Apple Inc. in 2010 (TN)

By: David B. Yoffie

Teaching Note for 710467. View Details

Keywords: Innovation and Invention; Business Strategy; Success; Sales; Growth and Development; Competition; Product Launch; Electronics Industry; Electronics Industry

June 2005
Teaching Note

Midwest Office Products (TN)

By: Robert S. Kaplan

Teaching Note to (9-104-073). View Details

Keywords: Computer Industry; Computer Industry

March 2003 (Revised August 2005)
Case

Making SMaL Big: SMaL Camera Technologies

By: Clayton M. Christensen and Scott Duncan Anthony

SMaL Camera Technologies CEO Maurizio Arienzo was trying to decide what market opportunities SMaL should target. The company had developed a revolutionary imaging technology that powered small digital still and video cameras. Its first-generation product--a kit to... View Details

Keywords: Product Development; Decision Making; Disruptive Innovation; Market Entry and Exit; Electronics Industry; Electronics Industry; Massachusetts

November 2002
Teaching Note

Dell--New Horizons (TN)

By: V. Kasturi Rangan and Marie Bell

Teaching Note for (9-502-022). View Details

Keywords: Technology Industry; Technology Industry; United States

December 1999
Case

Sun Microsystems, Inc. (B): Nurturing Entrepreneurs and Change Agents

By: Rosabeth M. Kanter and Jane Roessner

Thirty-one "change agents" at Sun Microsystems, Inc. told the story of their most recent significant change project: its origins and goals, the project team, the chronology of the work, the challenges, results, and lessons learned. Their stories answer two questions:... View Details

Keywords: Change Management; Projects; Problems and Challenges; Outcome or Result; Learning; Experience and Expertise; Independent Innovation and Invention; Corporate Entrepreneurship; Technology Industry; Technology Industry

November 1999 (Revised April 2002)
Case

International Business Machines Corporation (B)

By: David F. Hawkins

IBM changes pension plan from a defined benefit plan to a cash-balance plan. Teaching purpose: To understand pension accounting. View Details

Keywords: Business or Company Management; Transformation; Business Earnings; Private Sector; Personal Finance; Cash; Information Infrastructure; Taxation; Computer Industry; Computer Industry

March 1992 (Revised May 1992)
Teaching Note

Skunkworks at Digital Equipment Corp.: The Tale of XCON, Teaching Note

By: Dorothy A. Leonard

Keywords: Innovation and Invention; Electronics Industry; Electronics Industry

January 1989
Supplement

IBM Corp.: The Full Employment Practice (B)

By: D. Quinn Mills and G. Bruce Friesen

Keywords: Employment; Computer Industry; Computer Industry

June 1995 (Revised June 1996)
Case

Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (B)

By: Joseph L. Badaracco Jr. and Jerry Useem

Keywords: Internet and the Web; Information Infrastructure; Ethics; Semiconductor Industry; Semiconductor Industry

June 1995 (Revised June 1996)
Case

Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (A)

By: Joseph L. Badaracco Jr. and Jerry Useem

Keywords: Internet and the Web; Information Infrastructure; Ethics; Semiconductor Industry; Semiconductor Industry