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  • All HBS Web  (2,179)
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  • All HBS Web  (2,179)
    • People  (7)
    • News  (554)
    • Research  (1,041)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (347)
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  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

No one is penalized for asking for help or making a mistake. These companies also employ four distinct approaches to day-to-day work: They use the best available knowledge (which is understood to be a moving target) to inform the design... View Details
Keywords: Martha Lagace
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

article explores why we often think irrationally—and why, even when the stakes are high and mistakes are costly, we sometimes are unable to overcome our psychological biases. We begin with an overview of intuition and rationality in negotiation and then offer four... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

organizational contexts and provides practical strategies for changing your decision-making processes and improving these processes so that they become part of your permanent behavior. Throughout, you'll find numerous hands-on decision... View Details
Keywords: Martha Lagace
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

integration of best practices from past lessons into existing programs and innovations for large-scale, long-term market and policy solutions that can get to the root of rental housing challenges. Book link:... View Details
Keywords: Martha Lagace
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

Managers need to hear from the people in the organization who are closest to the work, closest to the customers—that is, from those who are in the best position to recognize problems and have new ideas. Q: What kind of work environment... View Details
Keywords: by Sarah Jane Gilbert
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

wealth-based discrimination in employee-customer relations and that envy toward wealthy customers and empathy toward those of similar economic status drive much of this illegal behavior. Implications for both theory and practice are... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

and practice are discussed. Download the revised paper: http://www.hbs.edu/research/pdf/08-080.pdf   PublicationsShould You Invest in the Long Tail? Author:Anita Elberse Periodical:HBS Centennial Issue. Harvard Business Review 86, nos.... View Details
Keywords: Martha Lagace
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

forthcoming Hoboken, NJ: John Wiley & Sons The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth By: Edmondson, Amy C. Abstract—The Fearless Organization offers practical... View Details
Keywords: by Sean Silverthorne
  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

The best and brightest executives in the world are common visitors to the MBA classrooms at Harvard Business School, giving students a personal opportunity to talk to the likes of Ann Fudge, Lou Gerstner, Meg Whitman, and Jack Welch.... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 26 Jan 2016
  • First Look

January 26, 2016

a set of practices to guide firms as they adopt ambidexterity. Senior leadership is crucial here. We discuss the importance of leading in a consistently inconsistent fashion. Readers will come away with a new understanding of how to... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

teachers adapt and improve their classroom practices to focus on individual student needs, and to help principals spot and respond to performance problems among teachers. For example, four of our districts (Charleston, Chicago, Memphis,... View Details
Keywords: by Mallory Stark; Education
  • 08 Oct 2013
  • First Look

First Look: October 8

countless incremental fixes-attacking fraud, reducing errors, enforcing practice guidelines, making patients better "consumers," implementing electronic medical records-but none have had much impact. It's time for a... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

That's true because most innovations fail, so it's not practical to build a new infrastructure to support every innovation until you find out they succeed. So it's inevitable they will be mismatched for some time. We have to have... View Details
Keywords: by Martha Lagace; Financial Services
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