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Show Results For
- All HBS Web
(1,786)
- People (9)
- News (318)
- Research (1,040)
- Events (15)
- Multimedia (10)
- Faculty Publications (857)
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- 16 Mar 2010
- First Look
First Look: March 16
measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details
Keywords: Martha Lagace
- 18 Mar 2008
- First Look
First Look: March 18, 2008
work and how they perform. Yet most formal analytical models of operations assume that the people who participate in operating systems are fully rational or at least can be induced to behave rationally. Many other disciplines, including... View Details
Keywords: Martha Lagace
- 23 Dec 2008
- First Look
First Look: December 23, 2008
major transformations. New regulatory requirements have raised the bar on compliance and expanded the remit of risk management significantly. The compliance imperative requires banks to implement a firm-wide risk management framework complete with View Details
Keywords: Martha Lagace
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
countries rather than addressing analytical issues, such as why firms grow big. Moreover, whilst English may be triumphant in the world of business, in the world of business history, scholars still write in local languages. There is a... View Details
Keywords: by Sean Silverthorne
- 03 Nov 2015
- First Look
November 3, 2015
queues. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50023 Evaluating Firm-Level Expected-Return Proxies By: Lee, Charles M.C., Eric C. So, and Charles C.Y. Wang Abstract—We develop and implement a rigorous View Details
Keywords: Sean Silverthorne
- 08 Nov 2016
- First Look
November 8, 2016
diversified business groups in contemporary developed economies of Western Europe, North America, and Oceania. It aims to come up with a new theoretical understanding of diversified business groups and other comparable models of corporate organizations by broadening... View Details
Keywords: Sean Silverthorne
- 28 Apr 2009
- First Look
First Look: April 28, 2009
behaviors led to undesirable consequences, even if they saw those behaviors as acceptable before they knew the consequences. Furthermore, our results demonstrate that a rational, analytic mindset can override the effects of one's... View Details
Keywords: Martha Lagace
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
through things. That's what's missing in communities today. In metrics, we don't track the existence of caring relationships with adults in a student's life. Yet it's the biggest reason a kid succeeds in school. I'm trying to apply the View Details
Keywords: by Julia Hanna