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  • All HBS Web  (3,635)
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  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

attempts to copy successful services haven’t always worked out. For example, despite Vodafone’s widespread success in Kenya, its effort to take the M-Pesa model to South Africa fell flat. Mobile money operators do not seem to have a good... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

originally adopted a functional organization structure. This enabled them to exit many marginal, local businesses and focus on the opportunities that were most promising from a global perspective. It also allowed them to introduce more... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

competency? A: Yes, cooperation is critical: The quintessential key to success of software platforms has always been their ability to build large, well-functioning ecosystems of third-party producers who build View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

An online shipping platform that uses social networks and smartphones. Low-cost medical care and monitoring that helps seniors to live at home. The "Skype" of broadband, offering free Internet service. On an April morning known as "Super... View Details
Keywords: by Julia Hanna; Education
  • 22 Sep 2003
  • Research & Ideas

When Protestors Knock at Your Door

As globalization trends increase, so does the ability of non-governmental organizations such as Greenpeace, Oxfam International, and the World Wildlife Fund to shape public and corporate policy on everything from human rights to labor... View Details
Keywords: by Cynthia Churchwell
  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

will have little room and limited effectiveness in the classroom. Have the students read Dilbert instead." According to Vuks Gwele, "Ethics and values are and always will be an integral part of our lives both in business and... View Details
Keywords: by James Heskett
  • 20 Jul 2015
  • Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

embedded in the local network while also having access to global markets. It bridges the two worlds, helping the cluster maintain its competitive advantage. In one Brenta firm, skilled workers translate international designers' sketches... View Details
Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion
  • 03 Oct 2005
  • What Do You Think?

What’s the Future of Globally Organized Labor?

gain momentum once the labor groups' revolutionaries ensure the establishment of a work ethic and collective thinking rather than just focusing on short-term needs," according to Hujaj Ali Nawaz Khan. Deepak Alse points out that,... View Details
Keywords: by James Heskett
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

boards with J&J alumni: "They (J&J alumni) always want to decentralize, no matter what!" (With over 160 business units, J&J has always been a highly decentralized organization.)... View Details
Keywords: by Mallory Stark
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your opinion, the trend represents an... View Details
Keywords: by James Heskett
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

desperate tactics such as negative advertising to tear down their opponents rather than promoting their own virtues. Citizens can be forgiven for being cynical. However, what's needed in politics is not less marketing but better marketing. The two major parties should... View Details
Keywords: by Sean Silverthorne
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

rarely will one end up on the wrong side of right with these values.” Rod R. said, “Comeback? These have always been essential and valued if you are strolling through life as a... View Details
Keywords: by James Heskett
  • 17 Feb 2003
  • Research & Ideas

Rating Fund Managers by the Company They Keep

Many tools for rating the performance of mutual funds and their managers rely heavily on past performance. But what about the future? Now comes a system devised by Randolph B. Cohen and Joshua D. Coval of Harvard Business School, and... View Details
Keywords: by Ann Cullen
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

and cause-related marketing. This excerpt focuses on the collaborative stages.Collaborations between businesses and nonprofit organizations are becoming more prevalent, important, and complicated. Marketing plays an increasingly... View Details
Keywords: by James Austin
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

and honor—in a manner consistent with the Golden Rule?" And Rob Markey pointed out that "Trust does lie at the heart of someone's likelihood to recommend " He went on to say that "we have View Details
Keywords: by James Heskett
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

approach to the “pitch or spec” dilemma by constructing a model that links this choice to writers’ past experience and their confidence level about this particular idea. The model also predicts the average quality of ideas offered for sale at different stages. Luo... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

and I had collaborated "telepathically" for years. I'd always liked John's perspective on leadership, and I think he more or less appreciated what I was doing, so our working together to develop... View Details
Keywords: by Staff
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

the most interest: “The value of diversification is as true for supply chains as it is for investment portfolios Amazon is just the topic of the article but the same could be said for digital platforms that dominate their industry.” Jacob Navon added, “Building View Details
Keywords: by James Heskett; Retail
  • 19 Jul 2006
  • Research & Ideas

Political Turmoil and Mexico’s Economy

without having their economies fall apart. On average, such countries don't do nearly as well as liberal democracies; but there's still a mystery in that they're not doing as badly as the economists and political scientists would have... View Details
Keywords: by Julia Hanna
  • 06 Aug 2014
  • What Do You Think?

What Is Warren Bennis’s Legacy?

as the father of leadership." In an extended remembrance that Bill sent to me, he went on to say that "It was Warren who first said leadership is not a set of genetic characteristics, but rather the result of the lifelong... View Details
Keywords: by James Heskett; Education
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