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Publications

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  • All HBS Web  (1,605)
    • People  (12)
    • News  (720)
    • Research  (492)
    • Events  (3)
    • Multimedia  (32)
  • Faculty Publications  (282)

Show Results For

  • All HBS Web  (1,605)
    • People  (12)
    • News  (720)
    • Research  (492)
    • Events  (3)
    • Multimedia  (32)
  • Faculty Publications  (282)
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  • Profile

Mike Monagle

for the masses “My experience learning Mandarin made me appreciate how fortunate I was to have Princeton’s immersion program,” says Mike. “But most people don’t have that. First of all, the time and travel issues make immersion difficult.... View Details
  • 01 Mar 2012
  • News

Cracks in the Foundation

months ahead as they and other HBS faculty travel to a number of cities to meet with alumni, as well as government, labor, and other business leaders, to disseminate ideas and catalyze local actions around competitiveness. "Our alumni... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Feb 1997
  • News

OPM Reunion Snapshots

deal of respect for the faculty and the institution." Like many who attended the OPM reunion, Sorensen traveled a great distance. "I love to learn," he says, "and I saw this as an opportunity to expand my knowledge of business." Lynda and... View Details
  • 01 Jun 2006
  • News

HBS Students Help Rebuild New Orleans

students did just that when they traveled to New Orleans with the HBS Hurricane Relief Trek. Some students worked with Mayor Ray Nagin’s Bring New Orleans Back Commission, brainstorming economic development strategies. Others helped... View Details
Keywords: Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government; Health, Social Assistance
  • 01 Dec 2005
  • News

Exploring the Galápagos

and ten minutes later Marty, with life vest on, is aboard a panga (dinghy) approaching Darwin Bay for a “wet landing.” Last summer, HBS Alumni Travel took a group of nineteen, ages 14–87, on a trip that can only be described as fantastic.... View Details
Keywords: Ted A. Adams; Arts, Entertainment
  • Profile

Linda Leung

Lucas’ science-fiction epics. “In real life, ion propulsion would never work for fighters,” Linda explains. “It just doesn’t create enough acceleration. But it might be perfect for deep space travel in which efficiency is more important... View Details
  • 01 Dec 2017
  • News

Flight Path

goggles. “You need to be able to see a wall, and react, before you hit it,” he explains. Because DRL provides broadcast-ready content to networks, it helps that Horbaczewski has a background in film production and special effects. “Filming something the size of a... View Details
Keywords: Julia Hanna
  • 01 Oct 2001
  • News

Barbara Bry: Business is Blooming

picture on a napkin of a hotel kiosk where travelers could get and send e-mail, she was able to help put together a team and raise money for ATCOM/INFO, which became the premier provider of software (Iport) for high-speed, remotely... View Details
Keywords: Thomas Frick; Arts, Entertainment
  • 30 Oct 2014
  • Blog Post

Alumni: Where are they now? Featuring Robert Leke...

continent. Given the lean team structure at Tana, every team member is encouraged to continuously stretch himself/herself into roles of greater responsibility and influence. This has afforded me the opportunity for great learning, as well as great challenges. View Details
Keywords: Consumer Products / Retail
  • Profile

Brittany Williams

Citibank. After graduation, she returned to Citibank for two years. Then, to gain international experience, she accepted an offer with Goldman Sachs in London, where she worked for four years. “I absolutely loved it,” she says. “I View Details
Keywords: Financial Services
  • 01 Jun 2001
  • News

Virtual Plant Tours and Beer Game Dysfunction

unfolded, with the plant manager himself fielding some of the queries. Boston’s unpredictable winters can also complicate travel and transport. But when a severe snowstorm brought the city to a halt last March, “students at home simply... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Dec 2013
  • News

Climate Change as Must-See TV

Susan and Steve Mandel (both MBA 1982). The series includes Don Cheadle, Matt Damon, Harrison Ford, Olivia Munn, and Arnold Schwarzenegger as on-the-ground correspondents who visit ordinary Americans on the front lines of hurricanes, droughts, heat waves, and... View Details
Keywords: videos; Management, Scientific, and Technical Consulting Services; Professional Services; Broadcasting (except Internet); Information; Arts, Entertainment
  • 28 Jun 2011
  • News

Bold Ascent

maintaining a base in China and traveling to Berkeley every few months, Baka expects to keep close tabs on the manufacturing quality of the company’s designs, building on his experience sourcing organic cotton apparel. “We have seen many... View Details
Keywords: hiking; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 17 Dec 2018
  • Blog Post

Thinking of Joining a Board? Christiana Smith Shi (MBA 1986) Shares Her Experience

events, travel when and where I want, and smell a few roses along the way. I highly recommend it! To learn more about Christiana's insights into serving on a corporate board, view her presentation, Corporate Board Service: The What, Why... View Details
  • 26 Mar 2019
  • Blog Post

SEI25 Series: Misan Rewane, MBA 2013, CEO, WAVE

the momentum and winnings from the Social Enterprise Track of the HBS New Venture Competition in 2013. The lean start-up testing and on-the-ground research was made possible by an SEI travel grant. SEI continues to be a champion of WAVE,... View Details
Keywords: Nonprofit / Government; Entrepreneurship
  • Web

Class Profile | MBA

/ E-Commerce 9% Financial Services 10% Health Care / Biotech 8% Manufacturing / Industrial / Energy 9% Media / Entertainment / Travel 4% Military 5% Nonprofit / Government / Education 6% Services 2% Technology 12% Venture Capital /... View Details
  • Web

AI Enhanced Learning: HBS IT and Faculty Collaborate on Research Navigator Bot | Information Technology

business contexts, the course places student teams in real-world consulting scenarios with global partners. Some teams remain in Boston, but most travel abroad for “Immersion Week,” engaging directly with local organizations to consult on... View Details
  • 01 Sep 2004
  • News

Clay Christensen (MBA 1979)

pay my second-year tuition if I accepted a job with them after graduation, I couldn’t turn them down. Much to my surprise, I liked consulting, and I didn’t leave BCG until 1984, after our second and third children were born, and the View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2011
  • News

James McNerney Jr.

"Pilots Push 787 Dreamliner to the Limit" - Watch some take-offs and landings best left to the test pilot professionals. "Capturing the Birth of the Dreamliner" - Photographer Ed Turner documented the global effort of manufacturing the 787, View Details
Keywords: Julia Hanna; interview; Transportation Equipment Manufacturing; Manufacturing; Air Transportation; Transportation
  • January 2024 (Revised February 2024)
  • Course Overview Note

Managing Customers for Growth: Course Overview for Students

By: Eva Ascarza
Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details
Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Travel Industry
Citation
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Related
Ascarza, Eva. "Managing Customers for Growth: Course Overview for Students." Harvard Business School Course Overview Note 524-032, January 2024. (Revised February 2024.)
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