lessons - Publications - Faculty & Research

02 Jul 2013
First Look

First Look: July 2

growth countries also tended to show worse performance on a number of business environment and governance indicators. From this analysis, lessons are drawn for Liberia. We conclude that with a continued inflow of aid, foreign direct... View Details

Keywords: Anna Secino

11 Sep 2012
First Look

First Look: September 11

systems that place these leaders in positions of power, Indispensable sheds new light on how we may be able to identify the best leaders and what lessons we can learn, from both the process and the result. Profiling a mix of historic and... View Details

Keywords: Sean Silverthorne

13 Jun 2005
Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

adoption. Adoption was much more rapid in teams where the surgeon promoted open discussion of problems and "speaking up" by individual members. Q: From your study, what lessons are there to be learned about organizational... View Details

Keywords: by Sara Grant; Health

18 Mar 2001
Research & Ideas

Want to Be an Entrepreneur? [Part I]

tasks like perfecting their technology, learning how to manufacture it, and financing the needed investments in research, development, and marketing through a combination of product sales and venture funding. And so emerged several View Details

Keywords: by John S. Rosenberg

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

the chicken-and-egg challenge of how companies can attract their first customers. Donald Trump’s Winning Marketing Manual Donald Trump's upset election win offers six lessons for marketing professionals, says John A. Quelch. When... View Details

Keywords: by Carmen Nobel

02 Feb 2009
Research & Ideas

The Success of Persistent Entrepreneurs

was surprising. We know that there was likely to be some degree of performance persistence, but the magnitude was quite striking.Q: Given the current economic conditions, do you have any advice for entrepreneurs who are considering launching a new venture at this time?... View Details

Keywords: by Sarah Jane Gilbert

22 Sep 2003
Research & Ideas

When Protestors Knock at Your Door

may serve as a clever way to differentiate a brand or product and capture market share. Q: What can managers learn from past experiences of targeted companies? Spar: I think the broadest lesson is not to underestimate the power of NGOs.... View Details

Keywords: by Cynthia Churchwell

06 Feb 2006
Research & Ideas

The Trouble Behind Livedoor

lessons in the specific way that stock splits helped maintain high prices. While the institutional irregularity is unusual to Japan, a more general principle that emerges is that firms will try to restrict their investors from trading. A... View Details

Keywords: by Sean Silverthorne; Financial Services; Technology

05 Apr 2017
Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

offered them a lower price, but when women said the exact same thing, they were exploited.” Lessons for consumers Israeli studies how the internet affects interactions of both consumers and firms with each other, especially how online... View Details

Keywords: by Wendy Guild Swearingen; Auto; Service

05 Feb 2001
Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

issues. Williams-sonoma Williams-Sonoma is a great example precisely because it had such a hard road to travel from initial denial to its first round of successes. The CEO was converted from skeptic to sponsor through two pilot ventures that were improvised quickly. So... View Details

Keywords: by Rosabeth Moss Kanter

23 Oct 2018
First Look

New Research and Ideas, October 23, 2018

Raising Quality in a Healthcare Company Using digital and social media tools and lessons learned from prior change campaigns as a middle manager in a large biotech company, Sandra Brown continued in a new role in the quality division,... View Details

Keywords: Dina Gerdeman

03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

2017 Emerald Group Publishing Extreme Teaming: Lessons in Complex, Cross-Sector Leadership By: Edmondson, Amy C., and Jean-François Harvey Abstract—Today's global enterprises increasingly involve collaborative work by teams of experts... View Details

Keywords: by Sean Silverthorne

27 Mar 2012
First Look

First Look: March 27

important lessons about mixing family and business. Now looking to raise venture capital, Thiers has just received an email from a general partner at a top venture capital firm, proposing another meeting and asking her to bring to the... View Details

Keywords: Carmen Nobel

13 May 2019
Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

defrauding them, according to Heese. “Maybe it’s easier for political connections to have an effect on receiving a government contract, and there are some studies that show that, but it’s not necessarily clear that political connections protect you if you actually... View Details

Keywords: by Kristen Senz; Service; Construction

28 Jun 2017
Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

Fittest: The Impact of the Minimum Wage on Firm Exit. One lesson is clear: Businesses that provide higher-quality service and maintain a solid reputation can become more insulated from market shocks, such as increases in fixed costs. The... View Details

Keywords: by Dina Gerdeman; Food & Beverage

03 Jul 2012
Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

experts in the health care field, to provide their views on various facets of one of this country's most important and complex problems. Bill George Professor of Management Practice, former chair and CEO of Medtronic, and author of 7 View Details

Keywords: Re: Multiple Faculty; Health

19 Jul 2006
Research & Ideas

Political Turmoil and Mexico’s Economy

has more questions than answers. "I don't know what my overall conclusion will be yet, but I would like to draw some lessons from this eventually—either determine that these interventions are a good idea, and here is what can be done... View Details

Keywords: by Julia Hanna

10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

Can it be corrected, and does it matter if it can't? Car Trouble Every novice driver is instructed to beware of "blind spots" in which overtaking cars advance unseen. It's a lesson American carmakers apparently forgot. "For... View Details

Keywords: by Garry Emmons; Manufacturing; Transportation; Auto

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

different light, present ideas and data in novel ways so as to enhance understanding and spark new branches of discussion, and revisit basic facts and assumptions when the group appears to reach an impasse. Finally, after a decision process ends, leaders should try to... View Details

Keywords: by Martha Lagace

10 Jul 2017
Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

fix. In the short run, it may be easier to sweep the problem under the rug than to find a real solution. But if customers have the choice to go elsewhere, companies do well to keep them satisfied. Lessons from United Airlines For a... View Details

Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service

Publications