employee performance - Publications - Faculty & Research

30 Oct 2012
First Look

First Look: October 30

note describes the Congruence Model, a method by which an organization can assess whether its building blocks (critical tasks, formal organizational arrangements, people, and culture) are aligned (congruent) with its strategy. The model postulates that misalignments... View Details

Keywords: Sean Silverthorne

08 Apr 2008
First Look

First Look: April 8, 2008

Casey, Comcast's New England Region general manager, transformed a low commitment and performance organization. When he took charge of this Comcast region he inherited an organization that was bureaucratic, had low customer satisfaction,... View Details

Keywords: Martha Lagace

08 Dec 2014
Research & Ideas

A Manager’s Guide to International Strategy

portfolio of locations. Collis drills down into the many factors that can affect location and observes how companies typically assign each a weighted percentage: employee availability, sourcing, quality, and cost (40 percent);... View Details

Keywords: by Julia Hanna

10 Jun 2015
Research & Ideas

The Transparency Revolution in Corporate Reporting

the group of elite firms, you need to be a responsible actor. Q: What kinds of things should investors look to leverage from this study? What are the key performance indicators (KPIs) to pay attention to? A: KPIs are the Holy Grail. Since... View Details

Keywords: Re: George Serafeim

10 Oct 2007
First Look

First Look: First Look: October 10

performance of procedures rather than for accurate diagnosis and effective prevention. Aspinall and Hamermesh call for coordinating regulation and reimbursement so that incentives are provided for the right outcomes. Finally, the authors... View Details

Keywords: Martha Lagace

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

actually built by these firms? Many would argue that answers to these questions are irrelevant. As long as services are performed and products manufactured, they say, such organizational configurations are beneficial. They allow companies... View Details

Keywords: by Staff; Journalism & News; Publishing

13 Dec 2004
Research & Ideas

How Leaders Create Winning Streaks

on-time performance, and offered to share equally with all employees 50 percent of the cost savings achieved by better service. Employees were motivated to achieve this goal and showed initiative in taking... View Details

Keywords: by Rosabeth Moss Kanter & Walter Kiechel

06 Nov 2000
Research & Ideas

The Determinants of Corporate Venture Capital Success

leaking out of the company" (Armstrong 1993). The committee focused on two options: (1) to begin aggressively litigating those who try to leave with new technologies and (2) to invest in people trying to leave Xerox. Owing to variations in View Details

Keywords: by Paul Gompers & Josh Lerner

12 Oct 2011
First Look

First Look: October 12

(September-October 2011) An abstract is unavailable at this time. Read the paper: http://www.people.hbs.edu/gyu/TWFR%20Sept-Oct%202011%20The%20Return%20Experience%20of%20Hedge%20Fund%20Investors.pdf Dynamically Integrating Knowledge in Teams: A Resource-based View of... View Details

Keywords: Sean Silverthorne

02 Oct 2007
First Look

First Look: October 2, 2007

and rewarding more participatory, more sincere, and less directive marketing styles. Download the paper: http://www.hbs.edu/research/pdf/08-017.pdf The Impact of Shareholder Activism on Financial Reporting and Compensation: The Case of View Details

Keywords: Martha Lagace

17 Mar 2022
Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

concluded that alternative packaging solutions weren’t as green as they purported to be if they didn’t perform well in their main function: storing and preserving the food they contained. Recognizing they would need to use plastic... View Details

Keywords: by Ranjay Gulati

12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

added. Witnessing the hidden work performed on their behalf makes customers more satisfied, more willing to pay, and more loyal. It can also make employees more satisfied by demonstrating to them that they... View Details

Keywords: Dina Gerdeman

24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

using the fair to tell the world that he and IBM—the two were inseparable in his mind—mattered. On May 2, IBM held a huge meeting at the fair, with 2,200 employees in attendance. Watson told the listening throng that he wanted to keep the... View Details

Keywords: by Richard S. Tedlow

19 Mar 2019
First Look

New Research and Ideas, March 19, 2019

Management Science The Role of Taxes in the Disconnect Between Corporate Performance and Economic Growth By: Khan, Urooj, Suresh Nallareddy, and Ethan Rouen Abstract—We investigate the relation between the growth in corporate profits and... View Details

Keywords: Dina Gerdeman

25 Sep 2018
First Look

New Research and Ideas, September 25, 2018

Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55022 Who Should Select New Employees in Geographically Dispersed Organizations: Headquarters or the Unit Manager? Consequences of Centralizing Hiring at a Retail... View Details

Keywords: Dina Gerdeman

12 Dec 2017
First Look

New Research and Ideas, December 12, 2017

fulfillment drive work engagement. Employees have needs (e.g., a desire to be authentic) and they also have expectations for how their job or their organization will fulfill them. We argue that experiences at work that confirm employees’... View Details

Keywords: Sean Silverthorne

08 Jul 2008
First Look

First Look: July 8, 2008

Paul M. Healy, and Yang Gui Periodical:Journal of Financial Transformation (forthcoming) Abstract Since 1949 Lehman Brothers has used an investment committee to select the top ten recommendations made by its analysts each year. We examine the View Details

Keywords: Martha Lagace

05 Sep 2007
First Look

First Look: September 5, 2007

Cases & Course MaterialsAcelero Learning: Building a Culture of Performance Harvard Business School Case 307-048 No abstract available. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307048 Cintas y... View Details

Keywords: Martha Lagace

10 May 2016
First Look

May 10, 2016

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51040 forthcoming American Journal of Health Promotion The Effect of Cost Sharing on an Employee Weight Loss Program: A Randomized Trial By: John, Leslie K., Andrea Troxel,... View Details

Keywords: Carmen Nobel

August 2008
Case

Sloan & Harrison: The Associate Challenge

By: Boris Groysberg and Eliot Sherman

The law firm, Sloan & Harrison, was confronting issues pertaining to morale and turnover among its associate ranks. Annual surveys of associates revealed increasing dissatisfaction, particularly with respect to partner communication, work-life balance, and mentorship.... View Details

Keywords: Problems and Challenges; Employees; Human Resources; Leadership Development; Management Style; Performance; Work-Life Balance; Conflict Management; Legal Services Industry

Citation

Educators

Purchase