design process - Publications - Faculty & Research

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

ways with their employer when they discover that they won't be able to achieve their career goals. But if the process is handled skillfully, all parties profit in the long run. The best kind of loyalty is when both parties are... View Details

Keywords: by Lauren Keller Johnson

20 Jan 2023
News

Free Spirits

(In medieval Europe, it was consumed daily because the presence of alcohol made it a safer alternative to water.) And the recipe has remained largely unchanged. To make either low- or no-alcohol beer, one begins with a batch of full-test brew. An evaporative View Details

Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should businesses start to View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

Research Summary

Overview

Grant uses a combination of laboratory and field experiments to harness consumers' cognitive and affective resources to increase their well-being. Consumers make countless daily decisions in the pursuit of happiness -- whether and how to spend or save their money, what... View Details

Keywords: Well-being; Judgment And Decision Making; Health; Prosocial Behavior

Web

2024 Reunion Presentations - Alumni

a software company that encourages households to reduce their energy consumption. From Opower's earliest days, its managers utilized experiments to amplify their environmental impact and enhance customer value. We will revisit some of their most consequential... View Details

Web

Involvement in Faculty & Student Ventures | About

faculty members and students are responsible for understanding and complying with this policy. Faculty members and students are encouraged to seek advice from the Dean or a Dean’s designate for activities or questions not explicitly... View Details

25 Mar 2019
Research & Ideas

The Secret Life of Supply Chains

attributes that make it a source of innovation: The creation of specialized inputs can produce value in a wide variety of different contexts. That’s true whether we’re talking about a new semiconductor tailored to the computer industry, or a service such as cloud... View Details

Keywords: by Michael Blanding; Manufacturing; Service

30 Aug 2011
First Look

First Look: August 30

rather than the level of joy impact viewer retention most. The effect of joy is asymmetric, with higher gains for increases than losses for decreases. Based on these findings, the authors develop representative emotion trajectories to support ad View Details

Keywords: Sean Silverthorne

February 2022
Case

NFX Capital and Moov Technologies

By: Scott Duke Kominers and Nicole Tempest Keller

In July 2019, James Currier, a general partner at San Francisco-based NFX Ventures, was considering a seed stage investment of $1.5 million in Moov Technologies, a B2B marketplace for used industrial equipment. NFX was a venture capital firm focused on seed-stage... View Details

Keywords: Venture Capital; Network Effects; Marketplace Matching; Digital Platforms; Market Design; Applications and Software; Semiconductor Industry; Financial Services Industry; San Francisco

Citation

Educators

Purchase

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

Citation

Educators

Purchase

25 Aug 2022
News

Up on the Corner

helped create this situation. Or as Calvin Young (MBA 2015), a Baltimore native and 2016 mayoral candidate who now works at the private equity firm Green Street Impact Partners, puts it, “there was real intentionality around the policies and View Details

Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate

01 Mar 2014
News

Generation Next

manager, and her mother, Parmeshwar, a designer. The sleek, modern "Space office" at Godrej was designed to foster creativity. Photo courtesy of Nisa Godrej And Nisa plans to steer Godrej into newer territories—a View Details

Keywords: Mark Bergen; Godrej Group; Management

04 Apr 2017
First Look

First Look at New Research, April 4

model the technology of step processes with bottlenecks and show how this technology rewards vertical integration, a hierarchical organization, and the use of direct authority. These properties in turn became the organizational hallmarks... View Details

Keywords: Sean Silverthorne

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

in countries such as India, Japan, China, and Mexico, to ask about the distinctive challenges of their markets and organizations. I am developing several cases based on this research for my second-year course General Management: Processes... View Details

Keywords: by Martha Lagace; Education

21 Apr 2015
First Look

First Look: April 21

for being a competitive aggressor, small brands are rewarded when they compete aggressively. Our findings illuminate how small brands can benefit from the presence of a large competitor and provide a process understanding of how consumers... View Details

Keywords: Carmen Nobel & Sean Silverthorne

13 Jun 2017
Blog Post

MS/MBA: Engineering Sciences – A Q&A with Professor Robert Howe

technology venture must meet customers’ needs, leverage technology for advantage, and have a viable business model. Launching a technology venture involves a design process that balances these priorities. By... View Details

13 Jun 2017
Blog Post

What is the MS/MBA: Engineering Sciences Program? A Q&A with Professor Tom Eisenmann

educating future leaders of technology ventures. The program will deepen graduates’ understanding of engineering, build their design skills, and provide them with a strong foundation in general management.” What types of individuals are... View Details

12 Oct 1999
Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

all have to be in alignment." Along with Russell A. Eisenstat, an independent consultant and former HBS faculty member, Beer has developed a process called Organizational Fitness Profiling, which helps a CEO or business unit general... View Details

Keywords: by Judith A. Ross

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

expedient work around? The nurses overwhelmingly chose to work around a problem, because that is what allows them to get their very demanding jobs done in the most efficient way. Tucker's future research will continue focus on how human behavior intersects with View Details

Keywords: by Paul Guttry

16 Nov 1999
Lessons from the Classroom

Leading Change and Organizational Renewal

organization in an ongoing process of change and revitalization is necessarily complex. Pitfalls lie waiting where least expected. To avoid the cyclical trap of success-failure-rebirth, firms need to develop competency in simultaneously... View Details

Keywords: by Staff

Publications