cultural change - Publications - Faculty & Research

Profile

Ernesto Sterling

eternal. In my hometown, sunlight continuously hits every church building that is located downtown every day until 7 pm, even during winter months. In addition, the culinary and cultural scene is very representative of my Mexican... View Details

04 Oct 2021
What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

including one I prepared about the New York Police Department. At NYPD, in his first stint as Police Commissioner, Bill Bratton led massive changes in nearly every aspect of the department, including the focus of the city’s policing, the... View Details

Keywords: by James Heskett

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

the company." Borne of those interviews, the book advocates an approach called "organizational conversation," which applies to all processes a company uses to circulate information across the organization, rather than just from the top down. "It's about creating a... View Details

Keywords: by Carmen Nobel

13 Nov 2013
Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

cocreated," Avery says. "Everyone in the culture has a say about what a brand means, not just the company that owns it." That means that brand managers need to be extremely careful about View Details

Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto

June 2010
Article

The China Rules: A Practical Guide for CEOs Managing Multinational Corporations in the People's Republic

By: Lynn S. Paine

To achieve growth and profitability in the world's third-largest economy, multinationals need strong leadership--but China is tough on top executives. Pulsating with opportunity, China attracts foreigners, yet HR professionals continue to rank it as one of the most... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Leadership; Management Skills; Organizational Change and Adaptation; Adaptation; China

Citation

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First Look: April 23

high-tech venture with a staff of 35 experiencing explosive growth, or were the resignations symptomatic of bigger issues with CloudFlare's culture and management processes? After describing CloudFlare's early history, business model,... View Details

Keywords: Sean Silverthorne

12 Mar 2021
News

My Favorite Case

entrepreneurial culture relative to its Wall Street counterparts, but competition in the investment banking industry is intensifying in 1997 due to a wave of mega-mergers. The new combined banking entities are able to offer customers a... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

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Organizational Leadership Course | HBS Online

leadership style to meet the distinct challenges of leading larger, more dispersed teams Develop strategies for planning and engineering organizational change and innovation initiatives Shape your organizational View Details

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Online Business Analytics Course | HBS Online

Testing Interpreting A/B Tests Show Hide Details Concepts Designing and Performing Hypothesis Tests Improving the Customer Experience Featured Exercises Develop and test hypotheses in Excel to assess the impact of changes on an entire... View Details

19 Apr 2023
News

A Kick Start for Latin American Startups

When Monica Saggioro Leal (MBA 2018) and her business partner, Lara Lemann, started MAYA Capital, a tech-focused, Brazilian VC firm launched in 2018, they wanted to take a hands-on approach with their startup investments in their first 12 months. Even so, they were... View Details

Keywords: Maureen Harmon

April 2021
Case

Etsy: Crafting a Turnaround to Save the Business and Its Soul

By: Ranjay Gulati, Luciana Silvestri and Monte Burke

Etsy, the online seller of handmade goods, was founded in 2005 on an almost utopian ideal—a responsible, caring company that offered individual crafters a place to sell their wares, a wholesome alternative to companies that sold mass-manufactured products. The company... View Details

Keywords: Turnaround; Organizational Culture; Financial Condition; Organizational Change and Adaptation; Mission and Purpose; Transformation; Leadership

Citation

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04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

(iStockphoto/SolStock) The COVID-19 pandemic changed the ways we worked, the ways we shopped, and the ways we interacted with others. It fostered some businesses—online selling, meeting services, and home entertainment—and nearly killed... View Details

Keywords: by James Heskett

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Gender & Race in Organizations Research Group - Race, Gender & Equity

social identities (e.g., race and gender) in professional identity development processes of medical residents. She is also conducting research on identity change and career intentions of first-time pregnant professional women, as well as... View Details

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

underemployed. It’s not a “charity thing,” Austin says. “There are possibilities here to do something that is socially good and yet is still being very responsible to the business,” Pisano says. “Whether this is the beginning of a bigger movement, I really don’t know,... View Details

Keywords: by Roberta Holland; Technology

01 Jan 2011
News

Seth Klarman, MBA 1982

leave to attend HBS was not an easy one. Doing so, however, changed the course of Klarman's life. "HBS teaches you about leadership. It immerses you in a series of real-life business situations. Even now, 30 years later, I draw on my... View Details

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

time-smart changes (for, say, teachers or health care and service workers). We need to convince business leaders that time affluence is a competitive issue. The war for talent will demand that companies take time affluence seriously. The... View Details

Keywords: by Dina Gerdeman

23 Nov 2021
Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

market, it’s largely because their value extends beyond the use value of the product itself. Meaning: There are other values that the consumer attaches to the product or the experience of using the product that become core. There’s a View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Music

31 Jan 2023
Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

Businesses seeking highly educated talent would do well to appeal to college graduates’ desire to “change the world.” And in doing so, they might change the world a little, too—by offering jobs that come with the unintended effect of... View Details

Keywords: by Rachel Layne

June 2011 (Revised April 2014)
Case

sweetriot 2.0

By: Christopher Marquis, Donna Khalife and Bobbi Thomason

In the fall of 2010, Sarah Endline, CEO and Founder of sweetriot, an organic chocolate company, was deciding the best way to grow her organic chocolate company, while keeping her chocolate physically and conceptually on the shelf. She wanted to grow the offerings and... View Details