Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (4,665) Arrow Down
Filter Results: (4,665) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (4,665)
    • People  (9)
    • News  (1,605)
    • Research  (2,469)
    • Events  (1)
    • Multimedia  (45)
  • Faculty Publications  (1,633)

Show Results For

  • All HBS Web  (4,665)
    • People  (9)
    • News  (1,605)
    • Research  (2,469)
    • Events  (1)
    • Multimedia  (45)
  • Faculty Publications  (1,633)
← Page 50 of 4,665 Results →
  • July 2007 (Revised January 2008)
  • Case

Turnaround at the Veterans Health Administration (A)

By: Amy C. Edmondson, Brian R. Golden and Gary J. Young
Investigates the challenges that Dr. Kenneth W. Kizer confronted in seeking to create organizational change at the largest integrated health care system in North America, the Veterans Health Administration (VHA). Kizer was appointed as the Under Secretary of Health, to... View Details
Keywords: Problems and Challenges; Organizational Change and Adaptation; Transformation; Leadership; Consolidation; Health Care and Treatment; Service Delivery; Health Industry; Public Administration Industry; North and Central America
Citation
Educators
Purchase
Related
Edmondson, Amy C., Brian R. Golden, and Gary J. Young. "Turnaround at the Veterans Health Administration (A)." Harvard Business School Case 608-061, July 2007. (Revised January 2008.)
  • 28 Apr 2010
  • Working Paper Summaries

Environmental Federalism in the European Union and the United States

Keywords: by David Vogel, Michael Toffel, Diahanna Post & Nazli Z. Uludere Aragon
  • July 2009 (Revised December 2009)
  • Case

Echoing Green

By: Julie Battilana, Thomas J. DeLong and James Weber
This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program that seeks to improve society by identifying and supporting social entrepreneurs who launch organizations to... View Details
Keywords: Change Management; Financial Crisis; Social Entrepreneurship; Leadership Style; Organizational Structure; Personal Development and Career; Social Enterprise
Citation
Educators
Purchase
Related
Battilana, Julie, Thomas J. DeLong, and James Weber. "Echoing Green." Harvard Business School Case 410-013, July 2009. (Revised December 2009.)

    Leonard A. Schlesinger

    Leonard A. Schlesinger is Baker Foundation Professor at the Harvard Business School where he serves as Chair of the School’s Practice based faculty and faculty Chair of the MBA Field Global Immersion program. He has served as a member of the HBS faculty from 1978 to... View Details

    • July 2024
    • Case

    The Voice Wars Continues 2024: Hey Google vs. Alexa vs. Siri vs. ChatGPT

    By: David B. Yoffie and Sarah von Bargen
    In 2024, the Voice War was transforming from a relatively simple index-based technology system, which relied on a list of commands and answers, to a generative AI system, which offered the promise to enable free flowing conversations between people and machines. The... View Details
    Keywords: AI and Machine Learning; Competition; Technological Innovation; Technology Industry
    Citation
    Educators
    Purchase
    Related
    Yoffie, David B., and Sarah von Bargen. "The Voice Wars Continues 2024: Hey Google vs. Alexa vs. Siri vs. ChatGPT." Harvard Business School Case 725-352, July 2024.
    • March 2024
    • Supplement

    Madrigal: Conducting a Customer-Base Audit

    By: Eva Ascarza, Bruce Hardie, Peter S. Fader and Michael Ross
    This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an... View Details
    Keywords: Customer Relationship Management; Analytics and Data Science; Growth and Development Strategy; Retail Industry; United States
    Citation
    Purchase
    Related
    Ascarza, Eva, Bruce Hardie, Peter S. Fader, and Michael Ross. "Madrigal: Conducting a Customer-Base Audit." Harvard Business School Spreadsheet Supplement 524-707, March 2024.
    • March 2024
    • Case

    Madrigal: Conducting a Customer-Base Audit

    By: Eva Ascarza, Bruce Hardie, Michael Ross and Peter S. Fader
    This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an... View Details
    Keywords: Customer Relationship Management; Analytics and Data Science; Growth and Development Strategy; Customer Value and Value Chain; Retail Industry; United States
    Citation
    Educators
    Purchase
    Related
    Ascarza, Eva, Bruce Hardie, Michael Ross, and Peter S. Fader. "Madrigal: Conducting a Customer-Base Audit." Harvard Business School Case 524-046, March 2024.
    • Article

    Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective

    By: Amy C. Edmondson, Monica Higgins, Sara J. Singer and Jennie Weiner
    Psychological safety plays a vital role in helping people overcome barriers to learning and change in interpersonally challenging work environments. This article focuses on two such contexts—health care and education. The authors theorize differences in psychological... View Details
    Keywords: Healthcare Organizations; Organizations; Health Care and Treatment; Health Industry
    Citation
    Find at Harvard
    Register to Read
    Related
    Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner. "Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective." Special Issue on the Role of Psychological Safety in Human Development. Research in Human Development 13, no. 1 (2016): 65–83.
    • 18 Nov 2015
    • News

    Seven Books for Working Relationships

    • 20 Aug 2008
    • Op-Ed

    The Time is Right for Creative Capitalism

    resources—people, innovation, traction, money, and execution—business is the most powerful force for change on the global stage right now. No other set of institutions—not religious organizations, not the nation-state, not individual... View Details
    Keywords: by Nancy Koehn
    • 21 Jun 2024
    • Blog Post

    What Does PRIDE Mean to You?

    another, connect with employers seeking diverse talent, and drive thought leadership in key areas of business and management. Here, three current MBA students discuss their experiences as LGBTQ+ students in the PRIDE community. Henry... View Details
    • January 2013
    • Case

    Andrew Ryan at VC Brakes

    By: Frank V. Cespedes and Sunru Yong
    An aftermarket brake component manufacturer, VC Brakes, is bought out by a global automotive parts corporation after the 2008 financial crisis. Unlike its previous parent company, the new owner attempts to change VC Brakes' autocratic management style and... View Details
    Keywords: Organizational Culture; Quality Management; Crisis Management; Human Resource Management; Organizational Change and Adaptation; Quality; Change Management; Leading Change; Restructuring; Management Practices and Processes; Problems and Challenges; Auto Industry
    Citation
    Educators
    Purchase
    Related
    Cespedes, Frank V., and Sunru Yong. "Andrew Ryan at VC Brakes." Harvard Business School Brief Case 913-552, January 2013.
    • 02 Aug 2022
    • Research & Ideas

    6 Strategies for Building Socially Responsible—and Profitable—Companies

    A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
    Keywords: by Lane Lambert
    • September 1990 (Revised January 1992)
    • Case

    Procter & Gamble Japan (A)

    By: Michael Y. Yoshino
    Ten years after entering Japan, P&G had accumulated over $250 million in operating losses on declining annual sales of $120 million by 1983. The decision facing the president of P&G International: exit, retrench or rebuild the operation? Ironically, the initial entry... View Details
    Keywords: Restructuring; Change Management; Profit; Market Entry and Exit; Market Participation; Sales; Competition; Technology; Beauty and Cosmetics Industry; Consumer Products Industry; Japan
    Citation
    Educators
    Purchase
    Related
    Yoshino, Michael Y. "Procter & Gamble Japan (A)." Harvard Business School Case 391-003, September 1990. (Revised January 1992.)
    • May 2015 (Revised March 2016)
    • Supplement

    Thomas Cook Group on the Brink (B): Transformation Year 1 Results

    By: Benjamin C. Esty
    Analyzes the results of the Thomas Cook turnaround plan after the first year under Harriet Green's leadership (November 2013). View Details
    Keywords: Turnaround; Corporate Restructuring; Female Ceo; Transformation; Change Management; Communication Strategy; Cost Management; Financial Liquidity; Financial Management; Management Succession; Leading Change; Crisis Management; Value Creation; Leadership; Travel Industry; United Kingdom
    Citation
    Purchase
    Related
    Esty, Benjamin C. "Thomas Cook Group on the Brink (B): Transformation Year 1 Results." Harvard Business School Supplement 215-051, May 2015. (Revised March 2016.)
    • 11 Feb 2021
    • Blog Post

    2+2 Where Are They Now Spotlight: Ali Evans (MBA 2019)

    business experience after graduation, but eventually would want to pursue a management and leadership education. I applied to the 2+2 deferred admission program because it was a great fit for my long-term goals. Did 2+2 View Details
    • March 2024
    • Supplement

    Madrigal: Conducting a Customer-Base Audit

    By: Eva Ascarza, Peter Fader, Bruce G.S. Hardie and Michael Ross
    This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an... View Details
    Keywords: Customer Relationship Management; Analytics and Data Science; Growth and Development Strategy; Retail Industry; United States
    Citation
    Purchase
    Related
    Ascarza, Eva, Peter Fader, Bruce G.S. Hardie, and Michael Ross. "Madrigal: Conducting a Customer-Base Audit." Harvard Business School PowerPoint Supplement 524-068, March 2024.
    • 19 Jul 2023
    • Blog Post

    A Pathway to Pursue Aspirations

    While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that she read an HBS case study about how the Sesame Workshop CEO, Jeff Dunn (MBA 1981), was changing the institution. “I was blown away,”... View Details
    • October 2007 (Revised January 2008)
    • Case

    The Transformation of Thomson

    By: David J. Collis and Troy Smith
    Thomson, a French multinational, went through a decade of dramatic change in the early years of the 21st century. From a state-owned enterprise earning 97% of its revenue from television sets and other analog consumer electronics, Thomson had become a publicly traded... View Details
    Keywords: Transformation; Leading Change; Growth and Development Strategy; Organizational Change and Adaptation; Competitive Strategy; Corporate Strategy; Media and Broadcasting Industry; Technology Industry; France
    Citation
    Educators
    Purchase
    Related
    Collis, David J., and Troy Smith. "The Transformation of Thomson." Harvard Business School Case 708-428, October 2007. (Revised January 2008.)

      Ethan S. Bernstein

      Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He has spent his career researching novel talent management practices and their effect on employee behavior, collaboration, and performance.... View Details

      • ←
      • 50
      • 51
      • …
      • 233
      • 234
      • →
      ǁ
      Campus Map
      Harvard Business School
      Soldiers Field
      Boston, MA 02163
      →Map & Directions
      →More Contact Information
      • Make a Gift
      • Site Map
      • Jobs
      • Harvard University
      • Trademarks
      • Policies
      • Accessibility
      • Digital Accessibility
      Copyright © President & Fellows of Harvard College.