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Show Results For
- All HBS Web
(3,207)
- People (1)
- News (900)
- Research (2,000)
- Events (7)
- Multimedia (36)
- Faculty Publications (949)
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
high [customer] retention can create a tremendous competitive advantage, boost employee morale, produce unexpected bonuses in productivity and growth, even reduce the cost of capital." Now comes Michael Treacy, writing in his book,... View Details
Keywords: by James Heskett
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
tell,” was how Michael Polanyi described it in his book Personal Knowledge in 1958. Sharing tacit knowledge is obviously harder, and that’s why it is often extremely valuable. Knowledge gets embedded in tools when machine makers distill... View Details
- 11 Jul 2012
- Research & Ideas
The Future of Boards
of maximizing shareholder value [originated by HBS Professor Emeritus Michael Jensen] was so quickly accepted and absorbed into how people think about corporations and boards because it's so simple? A: Yes,... View Details
Keywords: by Julia Hanna
- 26 May 2014
- News
How to Win the Lottery (Happily)
- 22 Jun 2013
- News
Money and happiness: Buy buy love
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
entity is controlled by a fluid disaggregated group of public shareholders. Thus, the Delaware Supreme Court ruled that a proposed merger of Time Incorporated and Warner Communications did not effect a change of control of Time even... View Details
Keywords: by Carla Tishler
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
authors The I's Have It From Talk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations By Boris Groysberg and Michael Slind Organizational conversation, in our use of the term, applies to... View Details
Keywords: Re: Boris Groysberg
- 16 Apr 2015
- News
Caged lions
- October 2012
- Supplement
Olympus (B)
By: Jay W. Lorsch, Suraj Srinivasan and Kathleen Durante
This case outlines Michael Woodford's awards and honors, after having been fired from Olympus in October 2011. It discusses the repercussions following an investigation into the fraud and the report that was released thereafter. It also discusses the lawsuit that... View Details
Lorsch, Jay W., Suraj Srinivasan, and Kathleen Durante. "Olympus (B) ." Harvard Business School Supplement 413-075, October 2012.
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
imitate: The core-competency perspective focused attention on the importance of knowledge creation and building learning processes for competitive advantage. 2 But this approach, too, faced limits as companies recognized that their people were not equal to the new... View Details
- 15 Aug 2016
- Research & Ideas
Black Swans and Big Trends Can Ruin Anyone's Internet Prediction
years, curious to see if its ideas had stood the test of time. I was surprised by the book’s sober tone. It has a morning-after hangover vibe: “I guess last night was amazing, but I can’t remember it all; I must have blacked out. Now it... View Details
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
paper, "Communication (and Coordination?) in a Modern, Complex Organization," written by Harvard Business School postdoctoral fellow Adam M. Kleinbaum, and professors Toby E. Stuart and Michael L. Tushman.... View Details
Keywords: by Sarah Jane Gilbert
- 15 Apr 2015
- Other Presentation
The Social Progress Paradigm Shift
The last 50 years have been dominated by the idea that economic growth is the most direct route to better lives for the world's expanding population. But the signs are everywhere—environmental destruction, inequality, injustice—that economic development alone is not... View Details
Keywords: Society; England; Social Entrepreneurship; Civil Society or Community; Economic Growth; Innovation and Invention; England
Porter, Michael E. "The Social Progress Paradigm Shift." Skoll World Forum on Social Entrepreneurship, Skoll Foundation, Oxford, England, April 15, 2015.
- 06 May 2014
- First Look
First Look: May 6
http://www.cambridge.org/US/academic/subjects/economics/economics-general-interest/democracy-and-its-elected-enemies-american-political-capture-and-economic-decline August 2013 Journal of Marketing Research Contingent Match Incentives Increase Donations By: Anik,... View Details
Keywords: Sean Silverthorne
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
all patients, all needs, and through all channels. Professor Michael Porter and Elizabeth Olmsted Teisberg in their book, Redefining Health Care, use the term “strategy vacuum” to describe what’s happening in these markets. "It’s... View Details