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  • All HBS Web  (2,617)
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  • All HBS Web  (2,617)
    • News  (1,115)
    • Research  (1,110)
    • Events  (3)
    • Multimedia  (116)
  • Faculty Publications  (456)
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  • March 2008 (Revised October 2008)
  • Supplement

Lisa Sherman (B)

By: Bill George and Jens Audenaert
The case of Lisa Sherman (B) describes a highly successful executive at Verizon, who decides to leave the company because of the negative views of gays and lesbians expressed at a diversity training workshop, and her final meeting with Verizon CEO Ray Smith to describe... View Details
Keywords: Business or Company Management; Personal Development and Career; Retention; Resignation and Termination; Diversity; Government and Politics
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George, Bill, and Jens Audenaert. "Lisa Sherman (B)." Harvard Business School Supplement 408-116, March 2008. (Revised October 2008.)
  • December 31, 2011
  • Blog Post

Five Resolutions for Aspiring Leaders

By: John Coleman and Bill George
Keywords: Leadership
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Coleman, John, and Bill George. "Five Resolutions for Aspiring Leaders." Harvard Business Review Blogs (December 31, 2011). http://blogs.hbr.org/cs/2011/12/five_resolutions_for_aspiring.html.
  • March 2008 (Revised August 2020)
  • Case

Lisa Sherman (A)

By: Bill George and Jens Audenaert
Lisa Sherman is a successful executive at Verizon who is struggling with the decision to reveal her sexual orientation. After attending a diversity training workshop in which participants expressed extremely negative views about people in her community, Sherman wonders... View Details
Keywords: Diversity; Identity; Personal Development and Career; Decision Choices and Conditions; Leadership; Organizational Culture
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George, Bill, and Jens Audenaert. "Lisa Sherman (A)." Harvard Business School Case 408-115, March 2008. (Revised August 2020.)
  • May 2014
  • Article

How to Outsmart Activist Investors

By: Bill George and Jay W. Lorsch
We offer opinions on how management and corporate boards of directors can best manage investor relations with activist stockholders such as hedge funds who are demanding major changes within a corporation to improve stockholder return. Beverage industry firm PepsiCo is... View Details
Keywords: Investment Activism
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George, Bill, and Jay W. Lorsch. "How to Outsmart Activist Investors." Harvard Business Review 92, no. 5 (May 2014): 88–95.
  • December 10, 2024
  • Article

Is Your Company’s Problem Complicated? Or Complex?

By: Nitin Nohria, Bill George and Kayti Stanley
Complicated problems, which can be solved with systematic approaches, are different from complex problems, which require adaptive strategies and continuous learning. Many leaders conflate the two types, have more experience with complicated problems, and therefore may... View Details
Keywords: Complexity; Adaptation; Leadership; Problems and Challenges
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Nohria, Nitin, Bill George, and Kayti Stanley. "Is Your Company’s Problem Complicated? Or Complex?" Harvard Business Review (website) (December 10, 2024).
  • Article

The Transformation from 'I' to 'We'

By: Bill George and Andrew N. McLean
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George, Bill, and Andrew N. McLean. "The Transformation from 'I' to 'We'." Leader to Leader, no. 44 (Spring 2007).
  • April 2007
  • Article

Why Leaders Lose Their Way

By: Bill George and Andrew N. McLean
Keywords: Leadership
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George, Bill, and Andrew N. McLean. "Why Leaders Lose Their Way." Strategy & Leadership 35, no. 3 (April 2007).
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

actually hinder the most important part of problem-solving: actually solving the problem. Research by Ethan Bernstein and colleagues. The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs (34,436)... View Details
  • 2015
  • Book

The Discover Your True North Fieldbook: A Personal Guide to Finding Your Authentic Leadership

By: Nick Craig, Bill George and Scott Snook
Keywords: Leadership
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Craig, Nick, Bill George, and Scott Snook. The Discover Your True North Fieldbook: A Personal Guide to Finding Your Authentic Leadership. Rev. and updated ed. Hoboken, NJ: John Wiley & Sons, 2015.
  • 22 Apr 2013
  • Research & Ideas

Earth Day: Recent Research on Sustainability

lie in research by Robert G. Eccles, Ioannis Ioannou, Shelley Xin Li, and George Serafeim. Power from Sunshine: A Business History of Solar EnergyThis paper by Geoffrey Jones... View Details
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

their credit card, and then they also supplied the bank's address in the billing address fields. This caused the transaction to fail with the credit card processor. Simply removing the "Company" field immediately raised profits... View Details
  • 20 Dec 2016
  • Research & Ideas

The 10 Most Popular 'Cold Call' Podcasts

your best self forward.     The Key to Keeping Resolutions? Betting Against Yourself Leslie John It’s been a few months since many of us made New Year’s resolutions. Have you stuck with yours? Professor Leslie John studies how to help people change bad habits (and... View Details
Keywords: Re: Multiple Faculty
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

of directors of Medtronic, Inc., a company known for its commitment to effective corporate governance, must prepare for the departure of Chairman & CEO Bill George and the retirement of four long-time... View Details
Keywords: Martha Lagace
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

experts in the health care field, to provide their views on various facets of one of this country's most important and complex problems. Bill George Professor of Management Practice, former chair and CEO of... View Details
Keywords: Re: Multiple Faculty; Health
  • 21 Jan 2015
  • Lessons from the Classroom

Managing the Family Business: Market Basket’s Lessons About Buyouts

The founder, Arthur Demoulas, had two capable sons, Mike and George, who joined him in his little store, took it over, and then built a great supermarket business. The founder died, then George unexpectedly died, and Mike took over. The... View Details
Keywords: Retail
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

catalog and online channels. We show that the emergence and strength of cannibalizing and complementary effects vary over time, across type of channel, and by type of customer and provides insight into when and where managers can expect... View Details
Keywords: Martha Lagace
  • 20 May 2008
  • First Look

First Look: May 20, 2008

labor materially alters pre-retirement portfolio choice by significantly raising optimal equity holdings. Using this model, we also investigate the welfare costs of constraining portfolio allocations over the life-cycle to mimic popular... View Details
Keywords: Martha Lagace
  • 28 Jul 2009
  • First Look

First Look: July 28

provides excerpts from four Chairman's letters to shareholders from Pfizer's annual reports, followed by a description of the circumstances behind each letter. In the 2000 annual report, then-CEO Bill Steere... View Details
Keywords: Martha Lagace
  • 15 Jun 2010
  • First Look

First Look: June 15

tranches. Overall, a one standard deviation reduction in average time on the market decreases the interest rate for institutional loans by over 30 basis points per annum. While this effect is significantly larger for loan tranches bought... View Details
Keywords: Martha Lagace
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

constitute the apex of competition by individuals and countries in hundreds of events (302 in London, to be exact), involving sports that may be very popular in one part of the world and virtually unfollowed in another. The common thread... View Details
Keywords: Re: Multiple Faculty; Sports
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