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  • 26 Sep 2023
  • Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

diversity-related recruitment platforms might seem like an easy fix, Jackson cautions against jumping to conclusions or taking a one-size-fits-all approach. She advises companies to challenge their own assumptions by gathering information directly from the View Details
Keywords: by Kristen Senz
  • Web

Profiles - MBA

interest: Cloud, AI and ML, Digital health, Data science Formative experience at the intersection of technology and business: This past academic year, I worked with the Harvard Data Analytics Group where I... View Details
  • 08 Aug 2022
  • HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

the group and CEO of its management company, Hybe, explained, “Fans used to be passive receivers, but now they have grown to be active supporters that contribute to the artist’s growth.” To grow a loyal following, Bang said BTS followed a... View Details
Keywords: by Shalene Gupta; Media & Broadcasting; Music
  • Web

The New CEO Workshop - Institute For Strategy And Competitiveness

if you expect the job to be as simple as that, you're in for an awakening. Michael E. Porter, Jay W. Lorsch, and Nitin Nohria Harvard Business Review , OCTOBER 2004 Read More of the Article The New CEO Workshop at Harvard Business School brings together a small View Details
  • September 2007
  • Case

Collaborating to Improve

By: Richard M.J. Bohmer and Ingrid M. Nembhard
Madison Memorial Hospital is deciding between a variety of quality improvement strategies. Highlights quality improvement collaborative—organized programs popularized by the Institute for Healthcare Improvement in which teams from multiple institutions work together to... View Details
Keywords: Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Integration; Health Industry
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  • November 1993 (Revised November 1994)
  • Case

Molding the Impossible: the NYPRO/Vistakon Disposable Contact Lens Project

By: Clayton M. Christensen
NYPRO, Inc., one of the world's leading manufacturers of plastic injection-molded products, is asked by the Vistakon Division of Johnson & Johnson to manufacture molds that Vistakon will use to produce disposable contact lenses. The required dimensional tolerances for... View Details
Keywords: Customer Relationship Management; Engineering; Management Practices and Processes; Product Development; Production; Groups and Teams; Manufacturing Industry; Medical Devices and Supplies Industry
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  • 24 Jun 2014
  • First Look

First Look: June 24

multi-method study of a hospital emergency department (ED) redesign. Before the redesign, people coordinated in ad-hoc groupings, which provided flexibility because any nurse could work with any doctor, but these View Details
Keywords: Sean Silverthorne
  • February 2009 (Revised August 2021)
  • Supplement

Jieliang Phone Home! (B)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
Keywords: Managing People; Motivation and Incentives; Behavior; Production; Innovation and Invention; Performance Productivity; Groups and Teams; Management Practices and Processes; Compensation and Benefits; Labor; Surveys; Decisions; Manufacturing Industry; China
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  • February 2009 (Revised July 2012)
  • Supplement

Jieliang Phone Home! (C)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and... View Details
Keywords: Globalization; Compensation and Benefits; Surveys; Innovation and Invention; Management Practices and Processes; Production; Performance Productivity; Groups and Teams; Labor and Management Relations; Behavior; Motivation and Incentives; Manufacturing Industry; Telecommunications Industry; China
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  • Web

Privacy Notice | About

that the Admissions Committee can select the most qualified and diverse group from among the pool of candidates, ensuring an interactive and invigorating learning experience for all program participants. Except as set forth in the next... View Details
  • 18 Jul 2023
  • News

The First Five Years: Brooke Biederman (MBA 2019)

What inspired you to launch Forby Entertainment Partners? I started working on film and TV shoots in New York City during college. My first boss, an executive producer, recommended Edward Jay Epstein’s book, The Hollywood Economist: The... View Details
Keywords: Robert Bochnak
  • Web

About - Race, Gender & Equity

Professor in the Organizational Behavior Unit at Harvard Business School. Profesor Ramarjan's research examines how people can work fruitfully across social divides, with a particular emphasis on identities and View Details
  • 31 Aug 2010
  • First Look

First Look: August 31

various disciplines. Recent work has begun to focus on a previously overlooked factor predicting dishonest behavior: the beneficiary or victim of dishonest acts. In two laboratory experiments, we manipulate the level of resources... View Details
Keywords: Sean Silverthorne
  • Web

Business & Environment - Faculty & Research

November 2017) Case Sustainability at IKEA Group By: V. Kasturi Rangan , Michael W. Toffel , Vincent Dessain and Jerome Lenhardt By 2014, IKEA Group was the largest home furnishing company, with EUR28.5... View Details
  • Web

Skydeck - Alumni

Network, an advocacy and support group for working professionals An Environmental Epiphany Former energy executive Jules Kortenhorst (MBA 1986) reflects on how global political shifts—and a walk in the South... View Details
  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

We all have our boss horror stories. The underminer. The bad communicator. The credit hog. The snake. Then again, if we’re lucky, we’ve all had those amazing bosses as well—the supervisor who encourages all employees to take their work up... View Details
Keywords: by Michael Blanding; Service
  • 15 Nov 2016
  • First Look

November 15, 2016

the optimal rule. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50545 Who Should Select New Employees, the Head Office or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain By: Deller,... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

them,” Hill says. “It all takes practice and time.” You Might Also Like: Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age Digital Transformation: A New Roadmap for Success Why the Largest Minority Group Faces the Most... View Details
Keywords: by Lane Lambert; Air Transportation
  • Web

The Women in the Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

welcomed Mayo’s arrival at the Hawthorne Works in 1928. “We have become skeptical of being able to prove anything in connection with the behavior of human beings under various conditions,” he wrote. 4 Other Hawthorne experiments taking... View Details
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

to which special-interest groups have corrupted the legislative process. The world's great fishing basins are in decline. New England's proportion of the world fishing harvest is down by ninety percent. Although the warning signs were... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk