Publications

10 Apr 2006
Research & Ideas

Lessons from the Browser Wars

In a famous example of how first movers can lose their advantage, second-mover Microsoft won the Web browser wars from Netscape and continues to dominate the market today. But that competition was the subject of another "war,"... View Details

Keywords: by Sara Grant; Computer; Consumer Products; Technology

19 Jun 2009
Research Event

Business Summit: The Evolution of Agribusiness

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date of Event: October 13, 2008 Moderator: David E. Bell, HBS faculty... View Details

Keywords: Re: David E. Bell & Ray A. Goldberg; Agriculture & Agribusiness

April 1999
Teaching Note

America Online, Inc. TN

By: Krishna G. Palepu and Amy P. Hutton

Teaching Note for (9-196-130). View Details

Keywords: Web Services Industry; Web Services Industry; North and Central America; United States

February 2011
Teaching Note

Google and Earnings Guidance (TN)

By: Francois Brochet

Teaching Note for 111026. View Details

Keywords: Communication Strategy; Policy; Web Services Industry; Web Services Industry; United States

August 2003 (Revised September 2003)
Case

Tower Software

Tower Software (TS) is a publicly traded corporation engaged in multiple facets of the computer software business. Its flagship product, TS SERVE, is a successful proprietary network operating system. TS also develops and sells applications software for word... View Details

Keywords: Applications and Software; Product Launch; Web Services Industry; Web Services Industry

August 2002
Case

eBay (C): PayPal Merger

By: Frances X. Frei and Hanna Rodriguez-Farrar

Supplements the (A) case. View Details

Keywords: Mergers and Acquisitions; Internet; Web Services Industry; Web Services Industry

Educators

February 2000 (Revised October 2000)
Case

Open Market, Inc.: The E-Commerce Wars

By: James I. Cash Jr., Janis Lee Gogan, Michael Haselkorn and Mani Subramani

Continues the story of Open Market, Inc., a company founded in 1994 to support electronic commerce on the Internet. Despite a very successful initial public offering, the firm had reached a growth plateau, and the management team was considering several strategic... View Details

Keywords: Entrepreneurship; Technological Innovation; Management; Growth and Development Strategy; Marketing Channels; Product Marketing; Product Development; Competitive Strategy; Corporate Strategy; Web Services Industry; Web Services Industry

Profile

John Nordin

important person in my life. That's where environmental issues became important to me." So important, in fact, that a year before John entered HBS, he founded his own company, Flipswitch, a web application for solar companies that... View Details

Keywords: Manufacturing/Energy

Web

Hacking AI with HBS IT | Information Technology

management, data, and applications. To bring those ideas to life, staff could use multiple HBS-supported tools, including ChatGPT, Harvard’s AI Sandbox, Microsoft Copilot for M365, and Amazon’s Party Rock. This year, HBS IT partnered with Amazon View Details

01 Apr 1998
News

Emerging Information

firms - ISI Emerging Markets integrates an impressive database of news, financial statements, industry analyses, equity quotes, and macroeconomic statistics that appear on the Web in both English and the information's original language.... View Details

Keywords: Paul Michelman

01 Jun 2004
News

Save the Dates

30–October 3, 2004 Spring 2005 Reunions/MBA Classes of 1950, 1955, 1985, 1990, 1995, 2000 HBS June 2–5, 2005 2005 HBS Global Leadership Forum “New Barriers and New Opportunities: Leading in an Uncertain World” London, England June 21–23, 2005 For more information on... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

February 2007
Article

Here Comes XBRL

By: Robert G. Eccles Jr., Liv A. Watson and Mike Willis

Keywords: Internet and the Web; Information

17 Dec 2001
Research & Ideas

Risks and Rewards of the Intrapreneur

Globe newspaper started Boston.com, the start-up founders had to calm the waters to ensure the newspaper's execs that the Web site wouldn't be stealing stories or ad revenue, said Lisa Desisto, Boston.com's CEO. Desisto said her group... View Details

Keywords: by Sean Silverthorne

February 2015
Article

Risk, Information, and Incentives in Online Affiliate Marketing

By: Benjamin Edelman and Wesley Brandi

We examine online affiliate marketing programs in which merchants oversee thousands of affiliates they have never met. Some merchants hire outside specialists to set and enforce policies for affiliates, while other merchants ask their ordinary marketing staff to... View Details

Keywords: Affiliate Marketing; Incentives; Fraud; Advertising; Internet and the Web; Marketing Communications; Ethics; Digital Marketing

Read Now

May 2000 (Revised November 2001)
Case

Sothebys.com

Sotheby's has taken 50% of its business by volume to the Internet. How do the economics change? How do logistics and customer support needs change? What leverage does the Internet provide this established bricks-and-mortar auction house? View Details

Keywords: Organizational Change and Adaptation; Internet and the Web; Auctions

Educators