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  • All HBS Web  (3,255)
    • People  (12)
    • News  (812)
    • Research  (1,410)
    • Events  (17)
    • Multimedia  (16)
  • Faculty Publications  (557)
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  • 02 Apr 2001
  • What Do You Think?

Telecommuting: Dangerous to Health?

how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was spent in telling stories (leaking knowledge) over breakfast each... View Details
Keywords: by James Heskett
  • 23 Jun 2021
  • Research & Ideas

One More Way the Startup World Hampers Women Entrepreneurs

new apps and other products, offering feedback to help entrepreneurs refine their ideas. However, there’s a caveat to this feedback: 90 percent of users on Product Hunt are men, according to a recent working paper by a trio of Harvard... View Details
Keywords: by Michael Blanding
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

been helping eBay gather evidence for months. "eBay asked me to catch anyone I could," Edelman says. "From litigation documents, it's now known that I caught them." “I looked at the diversity of views and wondered, who has it right?” Edelman's View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 04 Jan 2012
  • First Look

First Look: January 4

globalization is working to facilitate greater diversity in beauty ideals again. Re-Developing Leaders: The Harvard Advanced Leadership Experiment in Even Higher Education Author:Rosabeth M. Kanter Publication:In The Handbook for Teaching... View Details
Keywords: Carmen Nobel
  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

technique. Also included in each toolkit is a spreadsheet supplement that contains sample problems; interactive graphs and tables that illuminate the concept visually; and a prebuilt Excel model that guides users in conducting... View Details
Keywords: by Sarah Jane Gilbert
  • 14 Jun 2011
  • First Look

First Look: June 14

always want to hear that a person is struggling, nor do they necessarily reward risk taking, even though they might pay lip service to innovative initiative. The authors outline several steps that individuals can take to shake off fear and paralysis, including looking... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2001
  • Research & Ideas

RealNetworks, CNET, and Judo Strategy

"what's most important is the strategy and how it's executed. The people who concentrate on creating a true quality experience for users and advertisers will be successful." View Details
Keywords: by Jim Aisner
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

military services begins in structuring leadership positions of 'executive officer' ... principal assistants to designated leaders having command responsibilities ... growth positions to enhance individuals' abilities." Francine... View Details
Keywords: by James Heskett
  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

trying to impress his/her peers and just confuses the customer." Mark Altobello offered an interesting theory: "We try to make the software so flexible to reduce the cost of future changes. But I think we therefore omit the idea of quickly getting the View Details
Keywords: by James Heskett; Computer; Technology
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

Michael Luca and Weijia (Daisy) Dai, an assistant professor of economics at Lehigh University, recently studied effectiveness of paid search ads for small businesses by designing a large-scale field View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

something that already works [e.g. credit and debit cards], something that doesn't complain when it gets wet in the rain, something that doesn't complain when I launder my pants?" Especially, he adds, when those cards give users and... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 10 Nov 2008
  • Research Event

Social Media Leads the Future of Technology

"Simplicity is the single thing people really want. It's going to get faster in terms of technology. There's going to be more opportunities and interconnections. "But fundamentally, removing the complexity and adding simplicity so you can easily access in an... View Details
Keywords: by Martha Lagace
  • 11 Jun 2001
  • Research & Ideas

E-Commerce Unplugged

experiences they seek to fulfill their identity). Companies will need to assemble the components of a total solution, some elements of which might be far from their traditional businesses. Unleashing the value of m-commerce requires... View Details
Keywords: by Nitin Nohria & Marty Leestma
  • 08 Mar 2016
  • First Look

March 8, 2016

choices. Evaluating a natural experiment in which different results were shown to users who performed similar searches, they find that Google's prominent placement of its Flight Search service increased the... View Details
Keywords: Sean Silverthorne
  • 20 May 2008
  • First Look

First Look: May 20, 2008

such as stable value funds, balanced funds, and life-cycle (or target date) funds. We find that life-cycle funds designed to match the risk tolerance and investment horizon of investors have small welfare costs. All other choices,... View Details
Keywords: Martha Lagace
  • 24 Mar 2015
  • First Look

First Look: March 24

Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which different results were... View Details
Keywords: Sean Silverthorne
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

time or another have comprised the Fortune 100 since 1955 as well as some 90 non-U.S. based corporations. From the larger base, the authors selected 50 organizations whose experiences met the criteria for a stall and whose profiles were... View Details
Keywords: by Jim Heskett
  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

structure may affect borrowing costs. Corporate legal structure refers to the legal fragmentation of a firm into multiple, separately incorporated entities. This fragmentation is bound to be a factor when lenders determine the pricing of debt and View Details
Keywords: Dina Gerdeman
  • 24 Aug 2009
  • Research & Ideas

SuperCorp: Values as Guidance System

greater contact across the value chain and especially with end users builds the company brand and triggers opportunities for innovation. Rationale for thinking long-term. Sustainability is more than a buzzword for vanguard companies, and... View Details
Keywords: by Rosabeth Moss Kanter
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

1933-1945; the Federal Republic (West Germany) or German Democratic Republic (East Germany) 1945-1989. In terms of political or economic history, these divisions make a lot of sense, but in terms of individuals' experiences or business... View Details
Keywords: by Sean Silverthorne
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