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Show Results For
- All HBS Web
(2,167)
- People (4)
- News (660)
- Research (1,192)
- Events (2)
- Multimedia (52)
- Faculty Publications (661)
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
in this primary group have interlocking tasks, their bonds of trust will facilitate their joint task performance and they can be officially recognized as a work group or team. The more extended bonding drive of employees will also... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 30 Jul 2013
- First Look
First Look: July 30
Publications 2013 pub Rx: Human Nature: How Behavioral Economics Is Promoting Better Health Around the World By: Ashraf, Nava Abstract—Why doesn't a woman who continues to have unwanted pregnancies avail herself of the free contraception at a nearby clinic? What keeps... View Details
Keywords: Anna Secino
- Web
General Management Curriculum - Faculty & Research
Bever Fall 2025 Q1Q2 3.0 Building and Sustaining a Successful Enterprise - Intensive (also listed under Technology & Operations Management) Willy Shih Spring 2026 Q3 1.5 Willy Shih Spring 2026 Q4 1.5 Building Trusted Organizations Sandra... View Details
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
more purchase decisions, websites must be concerned with the larger picture of all the factors that create trust between them and their users. "Reviews are one piece of the reputation puzzle, but a comprehensive reputation system... View Details
- 01 Dec 2023
- News
Case Study: Staking a Claim
(like a blog) and search engine marketing won’t be particularly effective if no one is looking. My advice: Before you build an audience, borrow someone else’s. Home in on where your customers are already gathering, and whom they trust for... View Details
- 17 Jan 2011
- Research & Ideas
Being the Boss
that it's really an impoverished method of communication. You can't act like it's face-to-face communication when it isn't. We all know, because we've experienced it, how fast conflict can escalate with e-mail because the nonverbals are not there. When you're building... View Details
Keywords: by Carmen Nobel
Paul W. Marshall
MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
Professor of Medicine at Harvard Medical School. So, what does the connection between patient outcomes and physician relationships mean for business? It shows how personal connections and trust can improve performance, more so than... View Details
- Profile
Doug Marsan
understanding of leadership? Leadership is not a noun but an action. Effective leadership requires leaders to actively listen with inquiry, build support systems, and establish trust so that the team can grow and achieve above perceived... View Details
- 23 Sep 2022
- Research & Ideas
8 Strategies to Sustain Business Innovation
product, move into a more promising market, or adjust to a changing business environment. Whatever the circumstance, he says this action turns on a basic question: “What’s your story?” “How do you maintain trust and project your original... View Details
Keywords: by Lane Lambert
- Web
Online Business Analytics Course | HBS Online
when using data for decision-making, this course will help you know when to trust your data and how to interpret the results. By the end of the course, you should understand how to create a data-driven framework for your organization or... View Details
- 01 Oct 2021
- News
Fueling the Faculty Pipeline
“full trust in the School’s administration,” and understands the importance of flexible funding to HBS’s ability to fulfill its mission. The School’s response to COVID-19—creating hybrid classrooms, offering additional financial aid, and... View Details
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
evaluate the performance of the CEO, identifying his or her strengths and weaknesses and helping the CEO to establish trusted leadership of the company. Board members should provide ongoing feedback and insights on the above and help the... View Details
- 16 Mar 2015
- Research & Ideas
Advice on Advice
are often most guilty of doing this, in some cases because they actually feel competitive when receiving advice from experts—which may lead them to dismiss the advice those experts are giving. "Powerful people often say to themselves, 'I have to be in this... View Details
Keywords: by Dina Gerdeman
- 25 Apr 2024
- News
Origin Stories
color. “The real goal here is not just about having the perfect shade of lipstick,” Rogers has said. “It’s about building trust and bringing people together to create change.” Desiree Rogers: I grew up in New Orleans, and actually it’s... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
ever work.'" On the flipside, research has found that entering negotiations with a positive attitude tends to lead to better outcomes—when both sides are agreeable and conciliatory, it builds a level of trust that can lead to... View Details
- Research Summary
Regulatory Change/Business-Government Relations
“Sources of Learning Heterogeneity: Discontinuous Regulatory Shock and its Impact on Organizational Search Behaviors”
Co-authoring with Jerry Kim, in this study I look at how discontinuous regulatory shock shapes organizational... View Details
Camille J. Douglas
CAMILLE J. DOUGLAS is a Lecturer at Harvard Business School and a Lecturer and Senior Fellow at Harvard University Graduate School of Design in their inaugural Master of Real Estate (MRE) degree program. She was an Adjunct Professor in Finance and... View Details
- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
command outsized respect and trust from followers. “One of the things that we’ve always heard about why social influencers are so effective—and why people, particularly young generations, are listening to social influencers—is that they... View Details
- 2014
- Working Paper
Digital Discrimination: The Case of Airbnb.com
By: Benjamin Edelman and Michael Luca
Online marketplaces often contain information not only about products, but also about the people selling the products. In an effort to facilitate trust, many platforms encourage sellers to provide personal profiles and even to post pictures of themselves. However,... View Details
Keywords: Prejudice and Bias; Internet and the Web; Race; Trust; Renting or Rental; Accommodations Industry; Real Estate Industry
Edelman, Benjamin, and Michael Luca. "Digital Discrimination: The Case of Airbnb.com." Harvard Business School Working Paper, No. 14-054, January 2014.