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  • Web

About - Race, Gender & Equity

such as ethnicity, community and family. She examines consequences such as employee engagement and commitment to work, career success and satisfaction, quality of interpersonal and intergroup relations, and performance. In recent work, using experiments, View Details
  • 06 Jul 2023
  • News

Lessons from Major League Baseball's Game-Changing Innovations

really over the last 10 years is that we've migrated to this world where there's a lot more presence of the, what we call the three true outcomes, which is home runs, strikeouts, and walks. And what fans tell you when you survey fans... View Details
  • 21 Nov 2022
  • Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

citing a December 2020 survey from data firm Cardify. [div class=infogram-embed data-id=_/jDkUSqXh5u6Gl9G77NLQ][/div] Detailed consumer data for BNPL hasn’t been easy to analyze previously because transactions aren’t reported publicly or... View Details
Keywords: by Rachel Layne; Retail; Financial Services; Technology
  • August 2004
  • Article

Inequality and Happiness: Are Europeans and Americans Different?

By: Rafael Di Tella, Alberto Alesina and Robert MacCulloch
We study the effect of the level of inequality in society on individual well-being using a total of 123,668 answers to a survey question about “happiness”. We find that individuals have a lower tendency to report themselves happy when inequality is high, even after... View Details
Keywords: Equality and Inequality; Happiness; Global Range; Local Range; United States; Europe
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  • Spring 2016
  • Article

Net Neutrality: A Fast Lane to Understanding the Tradeoffs

By: Shane Greenstein, Martin Peitz and Tommaso Valletti
The last decade has seen a strident public debate about the principle of "net neutrality." The economic literature has focused on two definitions of net neutrality. The most basic definition of net neutrality is to prohibit payments from content providers to internet... View Details
Keywords: Internet and the Web; Policy
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  • 2010
  • Working Paper

Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance

By: Heidi K. Gardner

Hierarchies are pervasive in groups, generally providing clear guidelines for the dominance and deference behaviors that members are expected to show based on their relative ranks. But what happens when team members disagree about where each member ranks on the... View Details

Keywords: Performance Effectiveness; Groups and Teams; Behavior; Conflict and Resolution; Perception; Status and Position; Cooperation
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  • May 2025
  • Article

The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments

By: Raymond Kluender, Neale Mahoney, Francis Wong and Wesley Yin
Two in five Americans have medical debt, nearly half of whom owe at least $2,500. Concerned by this burden, governments and private donors have undertaken large, high-profile efforts to relieve medical debt. We partnered with RIP Medical Debt (now Undue Medical Debt)... View Details
Keywords: Borrowing and Debt; Credit; Outcome or Result; Well-being; Personal Finance
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  • 2025
  • Working Paper

Productivity Beliefs and Efficiency in Science

By: Fabio Bertolotti, Kyle R. Myers and Wei Yang Tham
We develop a method to estimate producers’ productivity beliefs in settings where output quantities and input prices are unobservable, and we use it to evaluate allocative efficiency in the market for science. Our model of researchers’ labor supply shows that their... View Details
Keywords: Performance Productivity; Perception; Research
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  • 2023
  • Working Paper

Life After Death: A Field Experiment with Small Businesses on Information Frictions, Stigma, and Bankruptcy

By: Shai Benjamin Bernstein, Emanuele Colonnelli, Mitchell Hoffman and Benjamin Iverson
In a randomized control trial (RCT) with U.S. small businesses, we document that a large share of firms are not well-informed about bankruptcy. Many assume that bankruptcy necessarily entails the death of a business and do not know about Chapter 11 bankruptcy, where... View Details
Keywords: Small Business; Insolvency and Bankruptcy; Knowledge Dissemination; Outcome or Result
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  • 2021
  • Working Paper

Hunting for Talent: Firm-Driven Labor Market Search in the United States

By: Ines Black, Sharique Hasan and Rembrand Koning
This article analyzes the phenomenon of firm-driven labor market search—or outbound recruiting—where recruiters are increasingly “hunting for talent” rather than passively relying on workers to search for and apply to job vacancies. Our research methodology leverages... View Details
Keywords: Hiring; Referrals; Outbound Recruiting; Labor Markets; Selection and Staffing; Networks; Recruitment; Strategy; United States
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  • Article

A Persuasive Peace: Syrian Refugees' Attitudes Towards Compromise and Civil War Termination

By: Kristin Fabbe, Chad Hazlett and Tolga Sınmazdemir
Civilians who have fled violent conflict and settled in neighboring countries are integral to processes of civil war termination. Contingent on their attitudes, they can either back peaceful settlements or support warring groups and continued fighting. Attitudes toward... View Details
Keywords: Refugees; War; Conflict and Resolution; Attitudes; Perspective; Syria
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  • Web

Human Behavior & Decision-Making - Faculty & Research

Placing cookie options behind extra clicks strongly influences choices, shifting users toward more easily accessible alternatives. Many users dismiss banners without making an explicit choice, underscoring the importance of default settings. View Details
  • 2009
  • Working Paper

International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination

By: David J. Collis, David Young and Michael Goold
This paper examines differences in the size and roles of corporate headquarters around the world. Based on a survey of over 600 multibusiness corporations in seven countries (France, Germany, Holland, UK, Japan, US, and Chile) the paper describes the differences among... View Details
Keywords: Business Headquarters; Size; Organizational Structure; Culture; Japan; France; Germany; Netherlands; United Kingdom; United States; Chile
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  • 2025
  • Working Paper

Rethinking Volume

By: Philippe van der Beck, Lorenzo Bretscher and Zhiyu Julie Fu
Gross trading volumes in financial markets are large and far exceed return volatility. In contrast, “net volume”—trading from persistent portfolio reallocations—is substantially lower, as it excludes transitory round-trip trades. This observation reveals a fundamental... View Details
Keywords: Financial Markets; Investment Return; Asset Pricing; Volatility
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  • 2014
  • Working Paper

Firm Competitiveness and Detection of Bribery

By: George Serafeim
Using survey data from firms around the world I analyze how detection of bribery has impacted a firm's competitiveness over the past year. Managers report that the most significant impact was on employee morale, followed by business relations, and then reputation and... View Details
Keywords: Competitiveness; Corruption; Bribery; Employee Engagement; Reputation; Regulation; Competition; Crime and Corruption; Ethics; Performance
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    Policy versus Practice: Conceptions of Artificial Intelligence

    The recent growth of concern around issues such as social biases implicit in algorithms, economic impacts of artificial intelligence (AI), or potential existential threats posed... View Details

    • Web

    Building From the Bottom Up - Managing the Future of Work

    these workers. However, a survey of more than 1,000 U.S. low-wage workers and a matching survey of 1,150 U.S. business leaders shows that implementation is poor. Workers don’t get the support they need in... View Details
    • 24 Jan 2005
    • Research & Ideas

    Rethinking Activity-Based Costing

    and customers. At the same time, the new approach provides more accurate cost-driver rates by allowing unit times to be estimated even for complex, specialized transactions. Estimating the cost per time unit of capacity. Instead of View Details
    Keywords: by Robert S. Kaplan & Steven R. Anderson
    • 10 May 2021
    • Research & Ideas

    Who Has Potential? For Many White Men, It’s Often Other White Men

    support needed to help them succeed. “People may respond to a company survey and say they feel included, but ‘inclusion’ too often translates to the equivalent of having a taco day at work to acknowledge someone’s culture,” Ely says.... View Details
    Keywords: by Dina Gerdeman
    • Web

    Health Care - Faculty & Research

    approaches in developing nations can impact global health. Recent Publications The Rise of Remote Work: Evidence on Productivity and Preferences from Firm and Worker Surveys By: Alexander Bartik, Zoë Cullen , Edward L. Glaeser, Michael... View Details