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  • 23 Jan 2024
  • Research & Ideas

How to Keep Employees Productive: Support Caregivers

Ostensibly, Shah was trying to refocus employees. New research from Harvard Business School Professor Joseph B. Fuller offers a different take. When workers feel tension between their work and private lives, they’re likely to quit or be less productive. Fuller’s latest... View Details
Keywords: by Kara Baskin
  • 2023
  • Working Paper

Virtual Water Coolers: A Field Experiment on the Role of Virtual Interactions on Organizational Newcomer Performance

By: Prithwiraj Choudhury, Jacqueline N. Lane and Iavor Bojinov
Designing management practices to better onboard organizational newcomers working remotely is a key priority for firms. We report results from a randomized field experiment conducted at a large global firm that estimates the performance effects of different types of... View Details
Keywords: Remote Work; Virtual Water Coolers; Social Interactions; Careers; Field Experiment; Employees; Interpersonal Communication; Internet and the Web; Performance; Personal Development and Career
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  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

more than 20 case studies and other readings that offer a powerful and transformative approach to advancing and sustaining the work of school improvement. At the center of this work is the concept of organizational coherence: aligning organizational design, View Details
Keywords: Sean Silverthorne
  • March 1981 (Revised April 1993)
  • Case

Sedalia Engine Plant (A)

By: Michael Beer
The new plant manager must deal with the problems and potentials contained in this highly participatory management style plant. View Details
Keywords: Factories, Labs, and Plants; Employee Relationship Management; Management Style; Problems and Challenges; Labor and Management Relations; Technology Industry
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  • October 26, 2023
  • Article

How to Connect Employees to Your Company’s Purpose

By: Hubert Joly
We know making a noble corporate purpose — that is, one aimed at doing something good in the world — come to life is both important and hard. Emerging practices from leading companies show that the journey is not about top-down messaging. If anything, it’s about... View Details
Keywords: Mission and Purpose; Employee Relationship Management
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  • May – June 2006
  • Article

Choose the Right Measures, Drive the Right Strategy

By: Dennis Campbell
Metrics overload is a common problem that can have serious consequences: Specifically, it can make it difficult for employees to see what actions they should take to execute strategic objectives. Having too many metrics dilutes the focus and invariably means many are... View Details
Keywords: Measurement and Metrics; Strategy; Employees; Customer Satisfaction
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  • Web

Placement - Doctoral

The Patient Role in Health Care Service Delivery Advisors: Michael Chernew , Robert S. Huckman , and Jay W. Lorsch 2020 Lauren Taylor Health Policy (Management), 2020 Placement: New York University, School of Medicine Dissertation: Ethical and View Details
  • Web

Live from Klarman Hall - Alumni

of Business Administration Join Professor Karim Lakhani and Moderna CEO Stéphane Bancel (MBA 2000, AMP 170) on a discussion about building an AI-First Biotech company. They will explore how to leverage artificial intelligence and other digital View Details
  • 29 Feb 2024
  • HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

ends? Anita Elberse, the Lincoln Filene Professor of Business Administration at Harvard Business School, got a behind-the-scenes look from Beckham’s team at how the organization considered an offer from Authentic Brands Management for a... View Details
Keywords: by Avery Forman; Sports
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

time in the workplace and can be addressed wisely—or poorly—says Harvard Business School Senior Lecturer Christina Wing, whose forthcoming book Unspeakable offers advice for managing weighty interactions. She has also created a... View Details
Keywords: by Avery Forman
  • July 2019 (Revised May 2020)
  • Case

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg
By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... View Details
Keywords: AT＆T; Workforce; Skills; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Competency and Skills; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Telecommunications Industry; Communications Industry; United States
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  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

March 2019 Organizational Behavior and Human Decision Processes Thin Slices of Workgroups By: Satterstrom, Patricia, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke Abstract—In this paper, we... View Details
Keywords: Dina Gerdeman
  • 01 Mar 2011
  • First Look

First Look: March 1

chief supply-chain management officer, chief human resources officer, and CEO. It offers a road map for ambitious managers who want to know which... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2023
  • Research & Ideas

The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

as a result, on the periphery of the same community. “What we’re trying to say is there are many more jobs than you might imagine where having the right connections can be helpful to your company.” The study reinforces the value of human... View Details
Keywords: by Ben Rand
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

anyway? Bringing rituals into the workplace may feel awkward, Norton says—especially when employees balk at the “trust falls” and other “teambuilding exercises” that managers impose upon them. But the truth is, research shows that such... View Details
Keywords: by Michael Blanding
  • 29 Apr 2014
  • First Look

First Look: April 29

student to prepare. A great virtue of the method is that it replicates the managerial work involved in solving a problem within a group. Publisher's link: http://www.palgraveconnect.com/esm/doifinder/10.1057/9781137294678.0080 August 2013 The Palgrave Encyclopedia of... View Details
Keywords: Sean Silverthorne
  • January 2021
  • Exercise

E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer

By: Ayelet Israeli and Fedor (Ted) Lisitsyn
The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations for sales and marketing tactics. In a series of exercises, students address different data challenges for... View Details
Keywords: Data Analysis; Data Analytics; CPG; Consumer Packaged Goods (CPG); Online Channel; Retail Analytics; Retail; Retailing Industry; Data; Data Sharing; Ecommerce; CRM; Loyalty Management; Assortment Planning; Assortment Optimization; Lifetime Value (LTV); Analytics and Data Science; Analysis; Retention; E-commerce; Retail Industry; Consumer Products Industry; United States
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  • Program

Strategy: Building and Sustaining Competitive Advantage

strategic tradeoffs as you identify the resources and changes needed to execute your strategy Execute and coordinate strategy across multiple lines of business and global markets Expand your personal and... View Details
  • 07 Nov 2023
  • Research & Ideas

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

write. You Might Also Like: Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back When Bias Creeps into AI, Managers Can Stop It by Asking the Right... View Details
Keywords: by Scott Van Voorhis
  • 05 Feb 2024
  • What Do You Think?

How Do You Hire for Attitude?

spend 2 percent of their time recruiting and 75 percent managing their recruiting mistakes.” Our research confirms that these are companies that hire for skills and try to do the nearly impossible: train for attitude. The question I’m... View Details
Keywords: by James Heskett