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Show Results For
- All HBS Web
(2,147)
- People (7)
- News (610)
- Research (1,149)
- Events (1)
- Multimedia (4)
- Faculty Publications (539)
- 15 Nov 2011
- First Look
First Look: November 15
case:http://cb.hbsp.harvard.edu/cb/product/112031-PDF-ENG Mike Mayo Takes on Citigroup (B) Suraj Srinivasan and Amy KaserHarvard Business School Supplement 112-051 "Mike Mayo Takes on Citigroup (B)" is a supplementary exercise to go with the "Mike Mayo... View Details
Keywords: Sean Silverthorne
- 08 Mar 2021
- Blog Post
International Women's Day Featured Stories
themselves, me and each other to envision and design a more equitable and just version of the future. Rachel Drapper Harvard MBA Student, Class of 2021 I choose to challenge. I challenge language, because it is an easy place to start and... View Details
- 20 Mar 2000
- Research & Ideas
Incubators: The New Venture Capitalists?
a bank, a lending company, or an equity transaction company, or move up the food chain and be able to provide richer, higher services much like we see in what we're terming the incubation space today. "We're focused, obviously, on... View Details
Keywords: by Kenneth Liss
- 25 Aug 2022
- News
Up on the Corner
Owners’ Loan Corporation deemed vast swaths of Baltimore populated by people of color to be “hazardous” and shaded them red on its official maps. Banks refused to offer mortgages and other financial services to residents of these... View Details
- Web
2024 Reunion Presentations - Alumni
Info As Netflix Film Chairman, Dan Lin (MBA 1999) oversees movie production at the world’s largest streaming service at 270 million subscribers and counting. With a solid grip on financials and a track record of hits like The LEGO Movie ,... View Details
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
some time in training before they can legally sell their services. These requirements are meant to screen out low quality providers. So fundamentally, occupational licensing exists to increase consumer trust in service providers, just... View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share... View Details
- 01 Apr 2002
- News
Professorship Brings Brierley's HBS Connection Full Circle
members, Epsilon engineered many of the ‘customer relationship' techniques that make today's customer loyalty programs so successful," says Brierley, who served as Epsilon's president and CEO for its first ten years. In 1980, serving as the sole outside consultant... View Details
- 01 Dec 2014
- News
Customizing Couture Online
The way Áslaug Magnúsdóttir sees it, her new website, Tinker Tailor, which uses interactive web technology to customize high-end designer clothing, is an old-school approach to fashion. “Couture always was a collaboration between the... View Details
- 01 Aug 2012
- What Do You Think?
Should CEOs Worry About ‘Too Big to Succeed?’
(through outsourcing), and give their jobs meaning, then overall size will cease to be much of an issue." Shadreck Salli agreed, commenting that "Any entity is designed to function at different levels/scale. Regardless of the... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 01 Jun 2024
- News
Case Study: Ready for an Upgrade
engineering. There she helped suppliers design and certify their systems for flight: new seats for an aircraft, for example, or a Wi-Fi system for the new Delta Air Lines plane. She was surprised to find that engineers relied on outdated... View Details
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
knowledge, is now being embedded into the tools and building blocks used to make products? Willy Shih: Knowledge is one of the core resources in a company, and translating that knowledge into processes that produce products and services... View Details
- 01 Jun 2015
- News
3-Minute Briefing: Rehito “Ray” Hatoyama (MBA 2008)
For Hello Kitty, we like to say, “Small gift, big smile.” We have a 10-cent lollipop at some mass retailers. But we also have $500,000 jewelry. Sanrio has more than 3,000 licensing partners in over 130 countries. The happiness of bringing a smile to someone is very... View Details
- 25 Apr 2014
- News
Investing in Innovation
Fund for Leadership and Innovation or made gifts directed to specific priorities. A multiyear series of Campaign events will be held in more than 20 locations around the world, each designed to connect alumni in learning about and sharing... View Details
- 01 Jun 2003
- News
Up Against The Firewall
organization.” In the MBA and Executive Education programs, Austin teaches a case he coauthored (with Larry Leibrock and Alan Murray) called “The iPremier Co.: Denial of Service Attack.” Raising the kinds of questions and dilemmas cited... View Details
- 10 Jan 2007
- HBS Case
The Challenge of Managing National Security
Associate Professor Jan Rivkin joined the HBS faculty in 1997 as a member of the Strategy Unit. His special area of interest is examining the interactions that occur between and across the various functional and product boundaries of the firm, which is the subject of... View Details
- 27 Oct 2011
- News
Business on the Cloud
- 15 Apr 2019
- Research & Ideas
Infographic: Can I Please Speak to an Actual Person?
Based on the Working Paper, Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact (pdf) by Michelle A. Shell and Ryan W. Buell. Shell is a doctoral student at Harvard Business School, and Buell is the UPS Foundation Associate Professor of... View Details
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
people at more than one hundred organizations.) Before long, we discovered that something greater was afoot than what our original research design had allowed for. The field known as "communication," which had long been a discrete... View Details
Keywords: Re: Boris Groysberg