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    Jacqueline Ng Lane

    Jackie Lane is an Assistant Professor in the Technology and Operations Management Unit at Harvard Business School and a co-Principal Investigator of the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute (D^3) at Harvard. She... View Details

    • 17 Dec 2001
    • Research & Ideas

    Risks and Rewards of the Intrapreneur

    levels of the company, particularly from the CEO. Evaluate the company's other start-up efforts and how it handled projects that failed in some regard, said Jim Barron, vice president of Innosight L.L.C., a consulting firm specializing in... View Details
    Keywords: by Sean Silverthorne
    • 19 Jun 2017
    • Working Paper Summaries

    Learning to Manage: A Field Experiment in the Indian Startup Ecosystem

    Keywords: by Aaron Chatterji, Solene Delecourt, Sharique Hasan, and Rembrand Koning; Technology
    • 2007
    • Working Paper

    Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services

    By: Robert S. Huckman, Bradley R. Staats and David M. Upton
    Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the number of projects completed by, a team. Implicit in this approach is the assumption that teams are stable in their membership... View Details
    Keywords: Experience and Expertise; Learning; Performance Improvement; Projects; Groups and Teams; Familiarity; Information Technology Industry; India
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    • 24 Jun 2019
    • Blog Post

    Chloe Ho, MBA 2019: Data-Driven and In Demand

    her own hands to break the technological glass ceiling. She decided to invest in external courses—specifically, the Data Science program at General Assembly—to bolster her data View Details
    Keywords: Technology
    • 27 Jun 2019
    • Working Paper Summaries

    The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization

    Keywords: by Chaithanya Bandi, Toni Moreno, Donald Ngwe, and Zhiji Xu; Retail
    • 25 Jul 2017
    • First Look

    First Look at New Research and Ideas: July 25, 2017

    https://www.hbs.edu/faculty/Pages/item.aspx?num=52939 forthcoming Proceedings of the National Academy of Sciences of the United States of America Computer Vision Uncovers Predictors of Physical Urban Change By: Naik, Nikhil, Scott Duke... View Details
    Keywords: Carmen Nobel
    • September 2021
    • Article

    Innovation in the 21st Century: Architectural Change, Purpose, and the Challenges of Our Time

    By: Rebecca Henderson
    Understanding the process of innovation has been a central concern of management researchers, but despite this progress, there remains much that we do not understand. Deepening our knowledge is critically important given the enormous environmental and social challenges... View Details
    Keywords: Architectural Innovation; Systemic Innovation; Innovation and Invention; Mission and Purpose; Environmental Sustainability
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    • 01 Sep 2016
    • News

    Alumni and Faculty Books for September 2016

    Joseph Stiglitz offering remedies for income inequality. Drawing on a historical study of the ebbs and flows of the US economy, he proposes ways to grow the economy faster, which will benefit everyone on the... View Details
    • 09 Oct 2018
    • First Look

    New Research and Ideas, October 9, 2018

    2018 Redwood City, Stanford Business Books The Gift of Global Talent: How Migration Shapes Business, Economy & Society By: Kerr, William R. Abstract—The global race for talent is on, with countries and businesses competing for the... View Details
    Keywords: Dina Gerdeman
    • 05 Jul 2017
    • Working Paper Summaries

    Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance

    Keywords: by Alan MacCormack, Robert Lagerström, Martin Mocker, and Carliss Y. Baldwin; Tourism
    • 01 Sep 2014
    • News

    Alumni and Faculty Books for September 2014

    He analyzes each type of comedy piece in the late-night TV playbook and takes you step-by-step through the process of writing it. Leading Digital: Turning Technology into Business Transformation by George... View Details
    Keywords: faculty research; Alumni Research
    • February 2022
    • Article

    OMG! My Boss Just Friended Me: How Evaluations of Colleagues' Disclosure, Gender, and Rank Shape Personal/Professional Boundary Blurring Online

    By: Nancy Rothbard, Lakshmi Ramarajan, Ariane Ollier-Malaterre and Serenity Lee
    We propose and test a relational boundary-blurring framework, examining how employees’ evaluations of colleagues’ characteristics drive their decisions to connect with colleagues as friends online. We use a multi-method approach across four studies to investigate how... View Details
    Keywords: Self-disclosure; Relationships; Employees; Internet and the Web; Boundaries
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    • September 2020 (Revised February 2024)
    • Teaching Note

    Artea (A), (B), (C), and (D): Designing Targeting Strategies

    By: Eva Ascarza and Ayelet Israeli
    Teaching Note for HBS No. 521-021,521-022,521-037,521-043. This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and... View Details
    Keywords: Targeted Advertising; Targeting; Race; Gender; Diversity; Marketing; Customer Relationship Management; Prejudice and Bias; Analytics and Data Science; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; United States
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      Karim R. Lakhani

      Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

      Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
      • July 2021
      • Article

      Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms

      By: Zoë Cullen and Chiara Farronato
      We study the growth of online peer-to-peer markets. Using data from TaskRabbit, an expanding marketplace for domestic tasks at the time of our study, we show that growth varies considerably across cities. To disentangle the potential drivers of growth, we look... View Details
      Keywords: Two-sided Market; Two-sided Platforms; Peer-to-peer Markets; Platform Strategy; Sharing Economy; Platform Growth; Internet and the Web; Digital Platforms; Strategy; Market Design; Network Effects
      Related
      • 25 Aug 2022
      • News

      September 2022 Alumni and Faculty Books

      includes laughter, music, eating well, and finding joy at any age; the role of caregivers and their critical impact on extending your lifespan; how your environment and... View Details
      • March 2021
      • Supplement

      Artea (A), (B), (C), and (D): Designing Targeting Strategies

      By: Eva Ascarza and Ayelet Israeli
      Power Point Supplement to Teaching Note for HBS No. 521-021,521-022,521-037,521-043. This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on... View Details
      Keywords: Targeted Advertising; Targeting; Algorithmic Data; Bias; A/B Testing; Experiment; Advertising; Gender; Race; Diversity; Marketing; Customer Relationship Management; Prejudice and Bias; Analytics and Data Science; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; United States
      Related
      • 01 Dec 2020
      • News

      Two Truths and a Lie About 5G

      Here, alumni and faculty experts weigh in on some of the assumptions about a hyper-connected world. The upgrade to 5G will be revolutionary for consumers. The arrival of 3G, which delivered the iPhone to the world View Details
      Keywords: Jen McFarland Flint
      • Research Summary

      Overview

      Paul is primarily interested in studying explainable machine learning (ML), digital transformation, and data science operations. He works on research that explores how stakeholders within organizations can use machine learning to make better decisions. In particular,... View Details