Publications
Publications
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- All HBS Web
(2,518)
- Faculty Publications (1,094)
- January 1995 (Revised November 1996)
- Case
Avalon Information Services, Inc.
By: Lynn S. Paine and Wilda White
The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details
- July 1994 (Revised May 1995)
- Background Note
Note on Retail Economics
By: David E. Bell
Reviews some elementary statistics on financial ratios that are commonly used to evaluate retailing companies. View Details
- July 1994
- Background Note
Note on Retail Organizations
By: David E. Bell
Describes a typical organizational structure for retailers and discusses duties of various individuals such as buyer, category manager, etc. View Details
- July 1994
- Background Note
Retail Expansion Strategies
By: David E. Bell
Describes issues that should be considered by a retailer who is thinking of expanding the number of stores from one or two to many. View Details
- June 1994 (Revised April 1998)
- Teaching Note
National Convenience Stores Incorporated (TN)
By: Stuart C. Gilson and Steven R. Fenster
Teaching Note for (9-294-068). View Details
Keywords: Retail Industry
- May 1994
- Teaching Note
Kathryn McNeil (A) & (B) TN
By: Joseph L. Badaracco Jr. and Jerry Useem
Teaching Note for (9-394-111) and (9-394-112). View Details
Keywords: Retail Industry
- May 1994 (Revised March 2008)
- Case
Barilla SpA (A)
Barilla SpA, an Italian manufacturer that sells to its retailers largely through third-party distributors, experienced widely fluctuating demand patterns from its distributors during the late 1980s. This case describes a proposal to address the problem by implementing... View Details
- May 1994 (Revised November 2001)
- Case
Concord Center
By: William J. Poorvu and John H. Vogel Jr.
A major shopping center developer and an insurance company form a joint venture to develop a 900,000 square foot super-regional shopping center. Describes the nine-year struggle to deal with market, regulatory, and financial issues to get the project ready for... View Details
- May 1994 (Revised July 1995)
- Case
Taco Bell--1994
Taco Bell CEO, John Martin, boldly proclaims a growth goal of 200,000 points of access by the year 2000 (the company had approximately 3,600 in 1991). To realize such growth, Martin embraces a philosophy of continual change. The implications for Taco Bell are dramatic... View Details
Keywords: Information Technology; Food; Organizational Structure; Organizational Culture; Human Resources; Brands and Branding; Organizational Change and Adaptation; Goals and Objectives; Change Management; Expansion; Business Growth and Maturation; Communication; Growth and Development Strategy; Retail Industry; Retail Industry; United States
- April 1994
- Supplement
Disposable Diaper Industry in 1984
By: Stephen P. Bradley and Pankaj Ghemawat
Updates the Disposable Diaper Industry in 1974. Intended as an in-class handout. View Details
- February 1994
- Case
Kathryn McNeil (A)
Charles Foley, vice president of the computer retailing firm Sayer MicroWorld, must decide whether or not to fire his employee, Kathryn McNeil, a 37-year-old product manager who has been unable to work as many hours as her colleagues due to her status as a single... View Details
- February 1994
- Supplement
Kathryn McNeil (B)
Supplements the (A) case. View Details
Keywords: Retail Industry
- November 1993 (Revised September 1994)
- Case
Food Distribution in Russia: The Harris Group and the LUX Store
By: David E. Bell, Walter J. Salmon and Dinny Starr
Discusses the challenges facing businesses entering the Russian business environment, especially focusing on food retailing and distribution in that country. Highlights one small, entrepreneurial company, The Harris Group, which, with the help of both Russian partners... View Details
- November 1993 (Revised June 1998)
- Teaching Note
Filene's Basement TN
By: David E. Bell
Teaching Note for (9-594-018). View Details
Keywords: Retail Industry
- November 1993 (Revised July 1995)
- Case
OfficePro (A)
By: John A. Quelch
The international procurement manager of an off-price office supply retail chain has to recommend which of several bids to accept for the right to supply computer diskettes to OfficePro's new French subsidiary. View Details
- November 1993 (Revised November 1994)
- Supplement
OfficePro (B)
By: John A. Quelch
Supplements OfficePro (A). View Details
- November 1993
- Supplement
OfficePro (C)
By: John A. Quelch
Supplements OfficePro (A). View Details
- October 1993 (Revised May 1994)
- Case
Sears, Roebuck and Co.: The Merchandise Group--1993
By: David E. Bell and Dinny Starr
Keywords: Retail Industry
- October 1993 (Revised September 1994)
- Case
Catalina Marketing Corp.
By: David E. Bell, Walter J. Salmon and Dinny Starr
Catalina Marketing is a very successful marketing service firm. Their current customers include major supermarket retailers and consumer products manufacturers nation-wide. Catalina provides a unique way for these clients to distribute coupons for their products via... View Details