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- All HBS Web
(1,546)
- News (255)
- Research (1,126)
- Events (2)
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- Faculty Publications (359)
- Web
Approaching Business with an Artistic Eye - Global Activities 2020
point. “Global brands like Zara sell their products in the Middle East through franchisors, so garments can cost twice as much as in the United States,” he explains. “We use skilled artisans right in Lebanon—no intermediaries.” “In the... View Details
- 20 Feb 2013
- Research & Ideas
Big Deal: Reflections on the Megamerger of American and US Airways
bargaining agreements with organized labor. Thus, while in bankruptcy, American was able to negotiate new labor agreements with its three largest unions, generating what some expect will be hundreds of millions of dollars in additional annual View Details
- 01 Feb 1999
- News
Q&A: Camille Tang Yeh of the Asia-Pacific Research Office
what it takes to build intellectual and human capital and prepared me for the processes we are now engaged in with our own faculty. What are some of the cultural differences between doing business in the West and in Asia? The West tends... View Details
- 01 Apr 2001
- News
Beyond Accommodation
It was in grade school that James D. Gibbons (MBA 1994) first began to lose his sight, a process he retraces in terms of his ability to cope at school. “I started moving up to the front of the class but not because I was smart,” laughs... View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that... View Details
Keywords: by Sarah Jane Johnston
- 24 Sep 2020
- News
The Race for a Vaccine
control healthcare costs through better prevention. For instance, in 2014 the United States’ Centers for Disease Control and Prevention recommended that all adults over 65 receive a dose of Prevnar 13, a Pfizer product that protects... View Details
- 25 Mar 2013
- Research & Ideas
How Chapter 11 Saved the US Economy
changes that have revolutionized their use in practice. He contends that both serve the US economy by helping troubled companies stay viable by giving them time to find new financing, renegotiate unfavorable leases and supply contracts, or expedite View Details
- 16 Jul 2013
- First Look
First Look: July 16
have described as characteristic of the modern neo-liberal regime. 2013 pub Fashioning an Industry: Socio-cognitive Processes in the Construction of Worth of a New Industry By: Khaire, Mukti Abstract—This study of the high-end fashion... View Details
Keywords: Anna Secino
- Web
Policies | MBA
Policies Application Process As you prepare your application to Harvard Business School, please be aware of the following policies: All applications and recommendations must be submitted online. Each applicant is responsible for ensuring... View Details
- 24 Aug 2017
- News
Unlocking Potential
also have jobs at the facility and eventually move to external business internships as part of a path to full independence, a process that will take between one to two years for the majority. Anderson, who, along with Mitchell, was named... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
of an organization," they continue. "How well a business is able to manage and implement the service delivery process has a direct effect on retention of existing clients, and can have a significant impact on acquiring new... View Details
- 27 Aug 2007
- Op-Ed
Mattel: Getting a Toy Recall Right
problem themselves rather than clog customer service desks at Mattel's retail outlets, which would strain Mattel's dealer relations and cost the company extra dollars in processing fees. Mattel's recall Web... View Details
- 10 Mar 2009
- First Look
First Look: March 10, 2009
boost earnings to meet earnings benchmarks. We estimate that marketing actions can be used to boost quarterly net income by up to 5% depending on the depth and duration of promotion. However, there is a price to pay, with the cost in the... View Details
Keywords: Martha Lagace
- 22 May 2012
- First Look
First Look: May 22
http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=12819 Do you Need a New Product-Development Strategy? Authors:Alan MacCormack, W. Crandall, P. Toft, and P. Henderson Publication:Research Technology Management 55, no. 1 (January-February 2012) Abstract... View Details
Keywords: Sean Silverthorne
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
companies was Pierre Foods, a producer and distributor of processed and precooked protein products that had experienced several years of promising sales growth and held a leading market position. Despite this, 2007 saw Pierre foods... View Details
Keywords: Dina Gerdeman
- 28 May 2008
- First Look
First Look: May 28, 2008
on a systematic selection and analysis of articles, the paper outlines an emerging consensus on the definition and process of institutional entrepreneurship. It also presents the previously identified enabling conditions for, and reviews... View Details
Keywords: Martha Lagace
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
believe that the process of voting has resulted in an unacceptable outcome. More generally, we show that procedural justice plays a key mediating role in determining the relative success or failure of various empowerment initiatives—from... View Details
Keywords: by Sean Silverthorne
- 21 Nov 2013
- News
Case Study: BlackBerry and Thorsten Heins
firms to develop software to complement the firm's devices. But the problem wasn't with one or two design decisions—it was likely more deeply rooted in its processes and culture, a pattern I've seen affect many successful firms. They... View Details
- Profile
Yubo Cui
and its Chinese stakeholders. In a joint venture with BYD Auto, Daimler was determined to develop and manufacture an affordable electric car. “Our goal was to make it a family car, not a luxury toy,” says Yubo. “We worked ridiculously hard to reduce the View Details
Keywords: Manufacturing/Energy
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
outlines concrete steps that managers at all levels can take to spark positive conflict and make sure that all views get a fair hearing, and he outlines as well a fair and open process for making more effective decisions. "Keeping... View Details
Keywords: by Martha Lagace