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Show Results For
- All HBS Web
(2,027)
- People (9)
- News (532)
- Research (1,151)
- Events (3)
- Multimedia (1)
- Faculty Publications (236)
- 05 Jul 2011
- First Look
First Look: July 5
time, the company has announced a commitment to improve customer responsiveness and reduce the "fill rate," the time it takes to fulfill new orders. These changes may... View Details
Keywords: Sean Silverthorne
- 11 Sep 2017
- Blog Post
7 Lessons from My Time at HBS
did at Harvard. They had dreams that are very hard to realize. Yet these are their dreams and they are willing to invest lots of time and energy fulfilling them. They are... View Details
- 13 Jun 2016
- Blog Post
Is HBS Cutthroat or Collaborative?
of collaboration. At HBS each student feels a very real duty to come to class prepared, having carefully read and reflected on each case. In order for the section to function properly, each student must... View Details
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
time-driven ABC projects pay back in less than a year. It's quite impressive to take companies with millions of transactions and customers, and be able to prepare detailed... View Details
Keywords: by Sarah Jane Gilbert
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 19 Aug 2008
- First Look
First Look: August 19, 2008
Author:Noel Watson Abstract In this paper we propose a perceptions framework for categorizing a range of inventory decision making that can be employed in a single-stage supply chain. We take the existence of a wide range of inventory... View Details
Keywords: Sean Silverthorne
- 01 Mar 2006
- News
Robots to the Rescue
STANDING TALL: Mountz flanked by colleagues Raffaello D'Andrea (left) and Pete Wurman. PHOTO BY ERIK JACOBS/BOSTON GLOBE Order fulfillment will never be the same if Mick Mountz... View Details
- 01 Jun 2017
- News
Streamlining the Supermarket
remake the traditional grocery store model. TakeOff’s micro fulfillment centers won’t host customers, so a supermarket-sized selection can be squeezed into a 90 percent smaller building footprint. And since... View Details
Keywords: Francis Storrs
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
two-fold, Lakhani added. It means fulfilling the public mission of an informed citizenry as well as also the private mission of enabling innovation. In terms of building government IT infrastructure, Data.gov demonstrates a way to be... View Details
- Profile
Michael R. Bloomberg
career plan. “I was supposed to go to Vietnam,” Bloomberg recalled during a recent Bloomberg TV interview. “But at the last minute they wouldn’t take me because I had flat feet. A friend of mine said to `Go to Wall Street.’” Bloomberg... View Details
- 08 Oct 2015
- Research & Ideas
Four Questions Fundraisers Must be Prepared to Answer
raising money as helping my institution,” said Stevenson. “I think of raising money as helping donors fulfill their philanthropic objectives. That’s very different from saying, ‘Won’t you help us accomplish our purpose?’” Saying thank you... View Details
Keywords: by Julia Hanna
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
Associates. A social responsibility strategy should fulfill two goals: create a positive social impact, and enhance the company's brand, reputation, employee morale, and/or its bottom line, Rangan says. "But... View Details
Keywords: by Dina Gerdeman
- 04 Jan 2021
- Blog Post
Bringing the Lessons of 2020 into 2021
diversity, inclusion, and racial and social justice must continue in order to make a much-needed difference in society and specifically within... View Details
Keywords: All Industries
- 23 Apr 2014
- HBS Case
Are Electronic Cigarettes a Public Good or Health Hazard?
habit, or do they apply a light hand in order to increase the number of existing smokers who will quit. "Put crudely," says Quelch, "how many nicotine addicts is it worth the risk of creating to have one tobacco smoker... View Details
- 17 Jul 2017
- Op-Ed
Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up
As America recedes from global leadership under President Donald Trump’s “America First” policies, a new generation of business statesmen is stepping up to take on global issues of monumental importance: global trade, climate change, job... View Details
Keywords: by Bill George
- 17 Jun 2014
- First Look
First Look: June 17
and David Drake Abstract—In an experimental newsvendor setting we investigate three phenomena: level behavior-the decision-maker's average ordering tendency; adjustment behavior-the tendency to adjust... View Details
Keywords: Sean Silverthorne
- 10 Nov 2015
- First Look
November 10, 2015
innovation through maintaining and generating partnerships in order to fulfill the bank's greater mission of providing multilateral development financing as well as... View Details
Keywords: Sean Silverthorne
- 24 May 2021
- Blog Post
Rebekah Emanuel: Host of Season 3 of the Climate Rising Podcast
about how to take a solution and work within the systems that currently exist in order to get to scale. That could be existing technology or existing infrastructure or even the... View Details
- Profile
Sherry Chen
meaningful. How has your overall Harvard Business School experience shaped your goals & career path? My most precious experience at Harvard Business School is self-reflection and self-awareness. It helps me better understand who I am,... View Details
- 12 Jan 2009
- Research & Ideas
The Value of a ‘Portable’ Career
organizations much like many others, subject to the errors that are common elsewhere. But their successes and failures are highly visible and amplified by the fact that they perform in a zero-sum world. In... View Details