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- All HBS Web
(1,727)
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- News (364)
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- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
total value of tailored coupons that shoppers stand to lose if they go elsewhere. Store-switching costs created this way increase the spending and loyalty of shoppers. For retailers lacking the capability of using information about their... View Details
- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
making good money in developing markets, but those opportunities are now considerably diminished due to depreciating currencies in the face of high commodity prices, specifically energy prices, which are dollar denominated. Meanwhile,... View Details
Keywords: by Jim Aisner
- 28 May 2013
- Research & Ideas
Can LEGO Snap Together a Future in Asia?
unique opportunity to study strategy in the making when she headed to the company's Denmark headquarters last year. The case study The LEGO Group: Envisioning Risks in Asia, coauthored with HBS research associate Dominique Hamel, vividly... View Details
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
concept that people will purchase music online. But it seems the recording companies themselves have done little on their own to experiment with models here, such as tiered pricing (hits cost more) and bundling. A: The classic business... View Details
- 13 Dec 2016
- First Look
December 13, 2016
North-South freight transport suggest that if the cartel were broken, railroads would have passed through 50% of their cost savings from standardization, generating a 10% increase in trade on the sampled routes. The results demonstrate... View Details
Keywords: Carmen Nobel
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
that supplier-side pricing didn't work, that you have to charge the party who receives the greatest benefit for the cost of the marketplace. If you try to shove the cost of the market off on to the parties... View Details
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
suggest that in many commonly regulated markets in which firms share similar cost structures, firms are likely to experience incentives to ratchet down and delay the introduction of innovative products. The study highlights the importance... View Details
Keywords: Dina Gerdeman
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
For years, the United Kingdom sent out letters to delinquent taxpayers urging them to pay their overdue tax bills. The letters cost the government tens of millions of pounds per year, but, unfortunately, most citizens ignored these pleas... View Details
Keywords: by Dina Gerdeman
- 16 Feb 2004
- Research & Ideas
Marketing Wine to the World
program, I had the opportunity to write a new case about Robert Mondavi. As I conducted the research for the case, I became more fascinated with the changes taking place in the industry globally, as well as the marked differences between... View Details
- 05 Feb 2013
- First Look
First Look: Feb. 5
concentrated among firms with high growth opportunities or firms confronting adverse circumstances, consistent with boardroom connections mattering most for firms that stand to benefit most from the information communicated and resources... View Details
Keywords: Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
behavior. We propose that envy and empathy lead employees to discriminate in illicitly helping customers based on customer wealth. We test for this hypothesis in the vehicle emissions testing market, where employees have the opportunity... View Details
Keywords: Sean Silverthorne
- 12 May 2009
- First Look
First Look: May 12, 2009
does this occur? Across four studies, people justified their dishonest deeds through moral disengagement and exhibited motivated forgetting of information that might otherwise limit their dishonesty. Using hypothetical scenarios (Studies 1 and 2) and real tasks... View Details
Keywords: Martha Lagace
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
Ramon Casadesus-Masanell and Andres Hervas-Drane: The nature of competition is changing rapidly. Drivers such as globalization, deregulation, and technological change are opening opportunities for the development of new, original business... View Details
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
1930s, where it was noticed that direct labor costs tended to decrease by a constant percentage as the cumulative quantity of aircraft produced doubled. Learning effects figured prominently in wartime production planning efforts. World... View Details
Keywords: by Pankaj Ghemawat
- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
institutions are in flux. Many of the large German firms have huge legacy costs and entrenched corporate cultures that must change. Remembering August Thyssen reminds people just how entrepreneurial corporate Germany once was. I think... View Details
Keywords: by Sean Silverthorne
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
through social learning) and costs (lower maximum solution quality due to a reduction in individual exploration for novel answers) relative to independent problem solving. In contrast to prior work, which has focused on how the presence... View Details
Keywords: Dina Gerdeman
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
patient, few actually engage them in meaningful ways to help with prevention and wellness, shared decision making, provider choice, expectation setting ,and compliance. The problem is that practical skills such as cost accounting and... View Details
- 19 May 2009
- First Look
First Look: May 19, 2009
provides a mandate for restructuring. But survival is not the end goal. In fact, cost cutting and restructuring are simply the first steps in repositioning and leading a company and industry through the crisis and in defining how business... View Details
Keywords: Martha Lagace
- 07 Jan 2013
- Lessons from the Classroom
Culture Changers: Managing High-Impact Entrepreneurs
paperbacks, Penguin was able to lower the cost of good books—both reprints of classics and later new works by contemporary authors—and make them available to a wide audience. "Penguin's innovation was a delivery innovation" that... View Details
- 14 Aug 2012
- First Look
First Look: August 14
Southeast Asia and study the opportunities and challenges presented by the changing global market dynamics. Purchase this case:http://hbr.org/search/212026-PDF-ENG Keurig and Green Mountain Coffee Roasters Paul W. Marshall, Thomas R.... View Details
Keywords: Sean Silverthorne